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Author
LELLEK, V.
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BERNHOLD, T.
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KALING, N.
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BECKER, J.
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KNACKSTEDT, R.
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Oecotrophologie · Facility Management (OEF)
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Productivity Measurement of Facility Services - A web-based CAFM Application; XXIII International RESER Conference; September 19th-21st 2013, Aix en Provence
(2013)
BERNHOLD, T.
;
LELLEK, V.
;
KÜRSCHNER, M.
;
AVERBECK, A.-K.
Produktivitätsmessung von Immobilien-Services unter Einsatz einer CAFM Web-Applikation
(2014)
LELLEK, V.
;
KÜRSCHNER, M.
The Path to Excellence; integrating customer satisfaction in productivity measurement in Facility Management
(2014)
MEERMAN, A.
;
LELLEK, V.
;
SERBIN, D.
Visualization of services - Closing expectation gaps and increasing service quality; 24th Annual RESER Conference, September 11-13, 2014, Helsinki, Finland.
(2014)
KOERS, J.
;
LELLEK, V.
;
BERNHOLD, T.
;
YOUSSEF, L.
Produktivitätsmessung von Immobiliendienstleistungen: Theorie - Konzepte - Praxis
(2014)
BERNHOLD, T.
;
LELLEK, V.
Visualization of services - Closing expectation gaps and increasing service quality.
(2014)
KOERS, J.
;
LELLEK, V.
;
BERNHOLD, T.
;
YOUSSEF, L.
Produktivitätsmessung von Dienstleistungen
(2011)
BERNHOLD, T.
;
KALING, N.
;
LELLEK, V.
Measurement of productivity of property services: an empiric analysis of the status quo, XXI. International RESER Conference, Hamburg, 07.09.-10.09.2011 2011
(2011)
BERNHOLD, T.
;
KALING, N.
;
LELLEK, V.
Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management, Dienstleistungsmodellierung 2012 (DLM 2012); 3. Workshop im Rahmen der Modellierung 2012, 14.-15. März 2012, Otto-Friedrich-Universität Bamberg 2012
(2012)
BECKER, J.
;
BERNHOLD, T.
;
BEVERUNGEN, D.
;
KALING, N.
;
KNACKSTEDT, R.
;
LELLEK, V.
;
RAUER, H.
Produktivitätsmessung von Immobilien-Services - empirische Analyse und Status Quo
(2012)
BERNHOLD, T.
;
KALING, N.
;
LELLEK, V.
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