Service Dominant Logic and Business Process Blueprinting: Enhancing the View on Performance by Integrating the Customer Perspective
| Author: | Martin Gersch, Bernd Schöler, Michael Hewing |
|---|---|
| URL: | https://aisel.aisnet.org/amcis2010/117/ |
| ISBN: | 978-1-61738-952-8 |
| Parent Title (English): | 16th Americas Conference on Information Systems (AMCIS) |
| Publisher: | AIS/ICIS |
| Document Type: | Conference Proceeding |
| Language: | English |
| Date of Publication (online): | 2024/01/17 |
| Year of first Publication: | 2010 |
| Provider of the Publication Server: | FH Münster - University of Applied Sciences |
| Release Date: | 2024/01/18 |
| First Page: | 1611 |
| Last Page: | 1620 |
| Faculties: | Wirtschaft (MSB) |
| Publication list: | Hewing, Michael |
| Licence (German): |  Bibliographische Daten |