Service Dominant Logic and Business Process Blueprinting: Enhancing the View on Performance by Integrating the Customer Perspective
Author: | Martin Gersch, Bernd Schöler, Michael Hewing |
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URL: | https://aisel.aisnet.org/amcis2010/117/ |
ISBN: | 978-1-61738-952-8 |
Parent Title (English): | 16th Americas Conference on Information Systems (AMCIS) |
Publisher: | AIS/ICIS |
Document Type: | Conference Proceeding |
Language: | English |
Date of Publication (online): | 2024/01/17 |
Year of first Publication: | 2010 |
Provider of the Publication Server: | FH Münster - University of Applied Sciences |
Release Date: | 2024/01/18 |
First Page: | 1611 |
Last Page: | 1620 |
Faculties: | Wirtschaft (MSB) |
Publication list: | Hewing, Michael |
Licence (German): | Bibliographische Daten |