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Gersch, Martin (2)
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2010 (2)
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Service Dominant Logic and Business Process Blueprinting: Enhancing the View on Performance by Integrating the Customer Perspective
(2010)
Gersch, Martin
;
Schöler, Bernd
;
Hewing, Michael
AAL-business models: Different prospects for the successful implementation of innovative services in the first and second healthcare market
(2010)
Gersch, Martin
;
Lindert, Ralf
;
Hewing, Michael
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