Boentert, Annika
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Das Konzept der Fachhochschule Münster: Qualität bewegt. Ein QM-System für die ganze Hochschule
(2008)
The CORE Concept: Four Steps to a Quality Management System for Higher Education Institutions
(2019)
The CORE concept facilitates the implementation of a quality management system in higher education institutions. It defines four essential steps: to clarify goals, optimize processes, reflect outcomes, and encourage improvement, which must be applied to different objects. The article explains how the model can be used for an initial organizational analysis and the conception of your own QM system. The concept was developed at FH Münster, a large German university of applied sciences. In the last years, it has successfully been used in consulting projects with universities in Latin America and Africa.
Teaching and learning in international and thus intercultural contexts places special demands on the conception of trainings. The same holds true for online or distance learning. Taken together, both factors – training in an intercultural and online context – pose specific didactic and technical challenges. Against the background of the COVID-19 pandemic all international training programmes under the umbrella of the Higher Education Management Programme at FH Münster –University of Applied Sciences had to be held online. In the article on hand we share our experiences with online training for actors in the higher education area from developing and emerging countries and discuss its specific demands along the lines of common criteria for effective learning.