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- 2021 (7) (remove)
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Die Einführung eines hochschulweiten Qualitätsmanagement-Systems ist ein ambitioniertes Unterfangen. Mit dem CORE-Modell wird ein Ansatz vorgestellt, der sowohl die Konzeption eines neuen QM-Systems als auch die Verfeinerung bereits etablierter Systeme unterstützen kann. Das Modell unterscheidet vier Handlungsmodule (Clarify Goals, Optimize Processes, Reflect Outcome, Encourage Improvement), die exemplarisch auf unterschiedliche Ebenen im Handlungsfeld „Studium und Lehre“ angewandt werden. Trotz einer sehr klaren Systematik erlaubt das Modell eine individuelle Ausgestaltung und kann daher von sehr unterschiedlichen Hochschulen (Differenzierung z. B. nach Typus, Größe, Fach-/Landeskulturen) adaptiert werden.
Teaching and learning in international and thus intercultural contexts places special demands on the conception of trainings. The same holds true for online or distance learning. Taken together, both factors – training in an intercultural and online context – pose specific didactic and technical challenges. Against the background of the COVID-19 pandemic all international training programmes under the umbrella of the Higher Education Management Programme at FH Münster –University of Applied Sciences had to be held online. In the article on hand we share our experiences with online training for actors in the higher education area from developing and emerging countries and discuss its specific demands along the lines of common criteria for effective learning.
The article explains how an “Academic Scorecard” may help to build a bridge between operational and strategic management. First, we will have a closer look at the problem of the “strategic gap”, before the basic concept of the Balanced Scorehand is explained. Then, the Academic Scorecard will be introduced and applied to the sphere of internationalisation. We illustrate how a scorecard can be developed and end with some recommendations.