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Author
Bernhold, Torben
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Lill, Susanne
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Löhmer, Thomas
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Wiesweg, Niklas
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Keywords
Customer satisfaction
(1)
Facility Services
(1)
Internal service barometer
(1)
Structural equation
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Center for Real Estate & Organization Dynamics
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Oecotrophologie · Facility Management (OEF)
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Beyond Satisfaction - Internal Service Barometer for measuring customer satisfaction
(2022)
Bernhold, Torben
;
Wiesweg, Niklas
;
Löhmer, Thomas
;
Lill, Susanne
1
to
1