Creation of value for guest - measuringof Facility Services in hotels including the customer value. In: Proceedings of the 15th Facility & Real Estate Management Congress, 6. - 8. February 2013, Hotel and leisure facilities, Kufstein.
Author: | V. LELLEK, A. AVERBECK |
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Document Type: | Lecture |
Language: | English |
Year of Completion: | 2013 |
Year of first Publication: | 2013 |
Release Date: | 2019/01/11 |
Faculties: | Oecotrophologie ยท Facility Management (OEF) |
Publication list: | Lellek, Vanessa |
Licence (German): | Bibliographische Daten |