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Shaping the organizational learning strategy through customer journey mapping: Insights from shopping mall operators
| Author: | F. Lattuch, C. Schlicht, P. Dankert |
|---|---|
| DOI: | https://doi.org/10.1108/DLO-09-2022-0176 |
| ISSN: | 1477-7282 |
| Parent Title (English): | Development and Learning in Organizations |
| Document Type: | Article |
| Language: | English |
| Date of Publication (online): | 2023/01/16 |
| Year of first Publication: | 2023 |
| Provider of the Publication Server: | FH Münster - University of Applied Sciences |
| Release Date: | 2023/01/16 |
| Volume: | 37 |
| Issue: | 6 |
| First Page: | 8 |
| Last Page: | 11 |
| Faculties: | Center for Real Estate & Organization Dynamics |
| Publication list: | Lattuch, Frank |
| Licence (German): |  Bibliographische Daten |