Shaping the organizational learning strategy through customer journey mapping: Insights from shopping mall operators
Author: | F. Lattuch, C. Schlicht, P. Dankert |
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ISSN: | 1477-7282 |
Parent Title (English): | Development and Learning in Organizations |
Document Type: | Article |
Language: | English |
Date of Publication (online): | 2023/01/16 |
Year of first Publication: | 2023 |
Provider of the Publication Server: | FH Münster - University of Applied Sciences |
Release Date: | 2023/01/16 |
Volume: | 37 |
First Page: | in press |
Faculties: | Center for Real Estate & Organization Dynamics |
Publication list: | Lattuch, Frank |
Licence (German): | Bibliographische Daten |