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Lellek, Vanessa
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LELLEK, V.
(5)
BERNHOLD, T.
(3)
KOERS, J.
(2)
YOUSSEF, L.
(2)
KÜRSCHNER, M.
(1)
MEERMAN, A.
(1)
SERBIN, D.
(1)
Year
2014 (5)
(remove)
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Part of a Book
(3)
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(1)
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English
(3)
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Title
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Produktivitätsmessung von Immobiliendienstleistungen: Theorie - Konzepte - Praxis
(2014)
BERNHOLD, T.
;
LELLEK, V.
Visualization of services - Closing expectation gaps and increasing service quality.
(2014)
KOERS, J.
;
LELLEK, V.
;
BERNHOLD, T.
;
YOUSSEF, L.
Visualization of services - Closing expectation gaps and increasing service quality; 24th Annual RESER Conference, September 11-13, 2014, Helsinki, Finland.
(2014)
KOERS, J.
;
LELLEK, V.
;
BERNHOLD, T.
;
YOUSSEF, L.
The Path to Excellence; integrating customer satisfaction in productivity measurement in Facility Management
(2014)
MEERMAN, A.
;
LELLEK, V.
;
SERBIN, D.
Produktivitätsmessung von Immobilien-Services unter Einsatz einer CAFM Web-Applikation
(2014)
LELLEK, V.
;
KÜRSCHNER, M.
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