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Author
Hewing, Michael
(4)
Gersch, Martin
(3)
Schöler, Bernd
(2)
Lindert, Ralf
(1)
Year
2010
(2)
2011
(2)
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Conference Proceeding (4)
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Service Dominant Logic and Business Process Blueprinting: Enhancing the View on Performance by Integrating the Customer Perspective
(2010)
Gersch, Martin
;
Schöler, Bernd
;
Hewing, Michael
AAL-business models: Different prospects for the successful implementation of innovative services in the first and second healthcare market
(2010)
Gersch, Martin
;
Lindert, Ralf
;
Hewing, Michael
In the eye of the beholder: Customer-oriented Process Management through Blueprinting
(2011)
Hewing, Michael
Business Process Blueprinting: Analysing and Evaluating Usage Processes
(2011)
Gersch, Martin
;
Schöler, Bernd
;
Hewing, Michael
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