TY  - CHAP
A1  - Kelly, Stephen
A1  - Vangorp, Peter
A1  - Meyer, Dennis
A1  - Delke, Vincent
T1  - A framework for implementing gamification in Purchasing and Supply Management education
T2  - 30th Annual IPSERA Conference 2021: Purchasing Innovation and Crisis Management
N2  - This paper uses the findings from a literature review and series of expert interviews to develop a richer and Purchasing and Supply Management (PSM) context-specific perspective of the different key techniques, tools and principles that can be used to develop gamified learning to enhance the skills required by PSM professionals in dealing with current and future challenges, such as the transformation to Industry 4.0. It also provides further details of the different stages of implementing gamified learning, which can enhance the success of any such provision.
Y1  - 2021
ER  - 
TY  - CHAP
A1  - Kelly, Stephen
A1  - Vangorp, Peter
A1  - Stek, Klaas
A1  - Delke, Vincent
T1  - Opportunities for Gamified Learning in Purchasing and Supply Management Education
T2  - Proceedings 14th ECGBL
N2  - Gamification has been used in a wide variety of subject-specific education contexts. Examples of such usage in the Supply Chain Management (SCM) context include the oft-played beer distribution game, developed by MIT Sloan School of Management (Forrester, 1961), which simulates the coordination of typical problems in supply chain processes, promoting information sharing and collaboration throughout a supply chain (Sterman, 1984). Purchasing and Supply Management (PSM), a subset of this wider SCM area, focuses on the direct relationships between organisational buyers and suppliers, covering aspects such as establishing trust, identifying and selecting suitable suppliers, managing supplier performance and the overall relationship. A systematic review of the PSM gamified learning literature establishes that there has been limited research to date and that which there is tends to focus on quantitative representations of managing overall supply and demand, using wider SCM elements. This suggests that there are opportunities to gamify PSM learning, in particular focusing on the human element in PSM and developing soft skills, as strong buyer-supplier relationships can generate significant benefits to both parties. To provide a more focused PSM contribution, a second systematic literature review distils the relevant principles, techniques and processes to inform the development of two gamified PSM learning activities. Negotiation and supplier relationship management rely heavily on personal interactions and are both seen as key activities at different stages of the PSM process. The development of the two gamified learning activities is strengthened by being underpinned by a synthesis of the literature review’s key findings, ensuring they are domain-meaningful abstractions of reality, contain rewards and rankings based on clear objectives and have appealing gameplay. It is hoped that this paper provides a platform for future domain specific PSM research and will be of use to educators in this field in developing their own gamified learning.
Y1  - 2020
SN  - 978-1-7138-1968-4
SP  - 295
EP  - 304
CY  - Brighton, UK
ER  -