TY - GEN A1 - Baaken, Thomas A1 - von Hagen, Friederike A1 - Plewa, Carolin T1 - A Study of Research Customers: Overall Satisfaction and Recommendations for Improvements, Vortrag bei der Australian & New Zealand Marketing Academy Conference am 29.11-01.12.2004 in Wellington, Neuseeland Y1 - 2004 ER -