TY - CHAP A1 - Buchholz, Wolfgang A1 - De Bie, Holger T1 - Complementor relationship management for Data-driven B2B platforms: Towards a Holistic approach T2 - International Forum on Knowledge Asset Dynamics 2021 conference proceedings N2 - In the so-called ecosystem economy, new platform-based business models evolve rapidly based on the prospects of digital technology. Especially in the B2B context, data-driven platforms are highly relevant. Thus far, little research has been conducted on the supply side of data-driven platforms and especially on service providers, the so-called complementors. Therefore, this paper offers insights into the various facets of complementor relationship management (CoRM). The paper aims to develop a framework for the management of complementors of data-driven B2B platforms. For empirical evidence, we draw on 14 semi-structured expert interviews with platform managers and complementors. The findings outline two big areas of CoRM and discuss distinct characteristics of partner management and technology management. For partner management the differentiation into open and closed platform needs to be taken into account for complementor relationship management. Moreover, our study reveals the key factors of technology management which lead from platform infrastructure to digital applications like digital twins or predictive maintenance. Y1 - 2021 SP - 1 EP - 25 ER - TY - CHAP A1 - Buchholz, Wolfgang A1 - De Bie, Holger A1 - Kochendörfer, Ralph T1 - Managing the supply side of platforms: How does complementor management work for data-driven B2B platforms? T2 - IPSERA conference proceedings N2 - In the so-called ecosystem economy, new platform-based business models evolve rap-idly based on the prospects of digital technology. In the B2B context especially, data-driven platforms are highly relevant. Thus far, little research has been conducted on service providers, the so-called complementors of data-driven platforms. Therefore, this paper represents just a starting point for gaining deeper insights into the different facets of complementor management. For empirical evidence, we draw on semi-structured expert interviews with platform managers. The findings outline the distinct characteristics of open and closed platforms which need to be taken into account for complementor management. Moreover, the paper reveals a number of differences in managing suppliers compared to managing complementors. In addition, our study shows that the key factors influencing complementor management include platform openness, partnership intensity, strategic fit, and market structure respectively poten-tial. Y1 - 2021 SP - 1 EP - 22 ER - TY - CHAP A1 - Buchholz, Wolfgang A1 - De Bie, Holger A1 - Kochendörfer, Ralph T1 - Supply Side of Data-Driven B2B Platforms: A Complementors’ Perspective T2 - 28th EurOMA conference: Managing the “new normal”: The future of Operations and Supply Chain Management in unprecedented times conference proceedings N2 - Innovative business models for data-driven B2B platforms evolve rapidly based on the prospects of digital technology. In addition to the platform provider, service providers on the supply side of the digital platform - the so-called complementors - play an important role in the process of value creation. This paper highlights the complementors’ perspective on the different facets of complementor relationship management (CoRM) and answers the following research questions: From the perspective of a complementor, what are the main fields of CoRM for data-driven B2B platforms? What factors of influence comprise the reason complementors join a platform? Y1 - 2021 SP - 1 EP - 13 ER - TY - CHAP A1 - Delke, Vincent A1 - Buchholz, Wolfgang A1 - Schiele, Holger T1 - Specifying roles in purchasing and supply management in the era of Industry 4.0: A Delphi study T2 - 28th EurOMA conference: Managing the “new normal”: The future of Operations and Supply Chain Management in unprecedented times N2 - New technologies and systems within the field of purchasing and supply management (PSM) call forth responsibilities and require expertise. Moving towards Industry 4.0 in purchasing, increasing attention on specialization within talent and skills, where human capital is needed to exploit the full potential of technologies. Based on an internet-based real-time Delhi study with 47 experts within the PSM field, six future purchasing roles have been defined and elaborated. These future roles connect to the maturing and emerging technologies within the purchasing field and provide a guideline to further develop towards Industry 4.0 in purchasing based on a human-centered evolutionary approach. Y1 - 2021 ER - TY - CHAP A1 - Delke, Vincent A1 - Karttunen, Elina A1 - Kelly, Stephen A1 - Stek, Klaas A1 - Tkáč, Michal T1 - Exploring Industry 4.0 Professional Roles and Skills within Purchasing and Supply Management T2 - 30th Annual IPSERA Conference 2021: Purchasing Innovation and Crisis Management N2 - Professional roles, including specific skills for each role, are a step towards higher professionalism and maturity within purchasing and supply management (PSM). The global development towards increasing digitalization, Industry 4.0, globalization, and increasing attention for corporate social responsibility force change within the purchasing organizations. Here, PSM's professional roles and skills are a good starting point to manage these changes by redefining professional roles organized by specific skills and responsibilities. For this reason, based on a systematic literature review and three World Cafés with 29 purchasing professionals, this study compiles a list of Industry 4.0 professional roles and skills in PSM. Y1 - 2021 ER - TY - CHAP A1 - Delke, Vincent A1 - Schiele, Holger A1 - Buchholz, Wolfgang A1 - Stek, Klaas T1 - Defining Industry 4.0 skills in purchasing and supply management T2 - 28th EurOMA conference: Managing the “new normal”: The future of Operations and Supply Chain Management in unprecedented times N2 - To increase maturity within purchasing and supply management (PSM), future purchasing skills are needed based on the technological development towards Industry 4.0. Past research, eg, the work of Bals, Schulze, Kelly, and Stek (2019), started to address this issue based on literature review and interview studies. However, a detailed description of these skills is missing. Utilizing a real-time Delhi study with 45 experts within the PSM field, nine future purchasing skills have been elaborated. Identified skills connect to the maturing and emerging technologies within purchasing and provide a guideline towards Industry 4.0 in purchasing based on a human-centric perspective. Y1 - 2021 ER - TY - CHAP A1 - Kaupe, Victor A1 - Feldmann, Carsten A1 - Wagner, Heiko T1 - Exoskeletons: Productivity and Ergonomics in Logistics – A Systematic Review T2 - Adapting to the future: Proceedings of the Hamburg International Conference of Logistics (HICL) / Hrsg. Carlos Jahn, Wolfgang Kersten, Christian Ringle Y1 - 2021 SN - 978-3-754927-70-0 U6 - http://dx.doi.org/10.15480/882.3947 SP - 527 EP - 561 ER - TY - CHAP A1 - Kelly, Stephen A1 - Vangorp, Peter A1 - Meyer, Dennis A1 - Delke, Vincent T1 - A framework for implementing gamification in Purchasing and Supply Management education T2 - 30th Annual IPSERA Conference 2021: Purchasing Innovation and Crisis Management N2 - This paper uses the findings from a literature review and series of expert interviews to develop a richer and Purchasing and Supply Management (PSM) context-specific perspective of the different key techniques, tools and principles that can be used to develop gamified learning to enhance the skills required by PSM professionals in dealing with current and future challenges, such as the transformation to Industry 4.0. It also provides further details of the different stages of implementing gamified learning, which can enhance the success of any such provision. Y1 - 2021 ER - TY - CHAP A1 - Krakau, Jan A1 - Feldmann, Carsten A1 - Kaupe, Victor T1 - Robotic Process Automation in Logistics: Implementation Model and Factors of Success T2 - Adapting to the Future: Proceedings of the Hamburg International Conference of Logistics (HICL) – 32 / Hrsg. Carlos Jahn, Wolfgang Kersten, Christian Ringle Y1 - 2021 SN - 978-3-754927-71-7 U6 - http://dx.doi.org/10.15480/882.4005 SP - 219 EP - 256 ER - TY - CHAP A1 - Kurzhals, Kerstin A1 - Uude, Katrin T1 - Die wesentlichen Stolpersteine in transdisziplinären Kooperationen kennen und vermeiden T2 - Poster presentation at the Forum Citizen Science 2021, "Vertrauen, Wirkung, Wandel: Citizen Science als Antrieb von Veränderung?", 6.-7.05.2021 Y1 - 2021 CY - Berlin ER -