TY - CHAP A1 - Li, Zhan Wen A1 - Wasserman, Michael A1 - Beekman, Amy A1 - Compeau, Marc A1 - Draper, Erin T1 - What You See is Not Always What You Get: Customer Perceptions and Behaviors in the Fuzzy 'For-Benefit' Space T2 - United States Association for Small Business and Entrepreneurship Conference Proceedings Y1 - 2016 SP - IK1 EP - IK7 PB - United States Association for Small Business and Entrepreneurship ER -