TY - CHAP A1 - Lippold, Susanne A1 - Rach, Jutta A1 - Fritsch, Andreas T1 - Study programme development – Building a bridge between tradition and innovation - An unusal approach T2 - Learning & Teaching Forum Utrecht N2 - Study programme development is one of the most challenging processes at universities since all faculty is involved. And in our experience, the redesign of already existing programmes seems to be even more difficult: Whereas innovative forces want to pick up new trends (e.g. digitalisation or other new teaching concepts) more conservative forces emphasises on values and refer to existing experience. Both positions are important and contextually right. Thus, the presented format provides a gradual framework to bridge the gap between both sides in an interactive and creative process. Both sides are invited to negotiate the best possible result by using an unusual approach for university discussions, the benefit analysis method known e.g. from economics. After the negotiating activity, it should be obvious that a change of perspective is also helpful, if not necessary, to create a new or updated study programme. The practiced approach helps as well to recognise which limits for study programme development remain when visionary ideas are measured against reality. KW - study programme development, negotiation, change of perspective Y1 - 2020 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:hbz:836-opus-117209 UR - https://eua.eu/resources/publications/916:study-programme-development-%E2%80%93-building-a-bridge-between-tradition-and-innovation-an-unusal-approach.html SN - 2593-9602 PB - European University Association (EUA) ER - TY - CHAP A1 - Buchholz, Wolfgang A1 - Kappel, Antonia T1 - Purchasing in service networks: The impact of high visibility on purchasing performance T2 - IPSERA Conference Proceedings N2 - While the service sector is growing rapidly, the purchasing of services has not yet received significant attention in theory or practice. Service purchasers face serious challenges, and existing purchasing practices for services are often non-strategic. We choose an exploratory–qualitative research approach to investigate the purchasing of IT, logistics and Maintenance, Repair, and Overhaul (MRO) services. In particular, we focus on the role of visibility and analyze how service purchasers can benefit from extensive knowledge about their service networks. We determine that visibility indeed adds significant value to service purchasing and can help service purchasers to decrease costs, mitigate risks and maintain competitiveness. Y1 - 2020 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:hbz:836-opus-137427 SP - 1 EP - 25 PB - IPSERA ER -