TY - CHAP A1 - Morgret, Linda A1 - Feldmann, Carsten A1 - Matthies, Benjamin T1 - Value Driver Trees for KPI-Based Decision Analytics: Process Performance in the Order-to-Delivery Process T2 - Proceedings of the 57th Hawaii International Conference on System Sciences (HICSS) Y1 - 2024 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:hbz:836-opus-175131 UR - https://hdl.handle.net/10125/106547 SN - 978-0-9981331-7-1 ER - TY - CHAP A1 - Appelhans, Hendrik A1 - Feldmann, Carsten A1 - Borgmann, Christopher T1 - Sensor-Based Analysis of Manual Processes in Production and Logistics: Motion-Mining versus Lean Tools T2 - International Conference on Dynamics in Logistics. Michael Freitag, Aseem Kinra, Herbert Kotzab, Nicole Megow (Eds.) Y1 - 2024 SN - 978-3-031-56826-8 U6 - http://dx.doi.org/10.1007/978-3-031-56826-8_18 SP - 235 EP - 248 PB - Springer Nature Switzerland CY - Cham ER - TY - CHAP A1 - Schneid, Konrad A1 - Thöne, Sebastian A1 - Kuchen, Herbert T1 - Modification-Impact based Test Prioritization for Process-Driven Applications T2 - 2023 IEEE International Conference on Software Testing, Verification and Validation Workshops (ICSTW) Y1 - 2023 U6 - http://dx.doi.org/10.1109/ICSTW58534.2023.00068 SP - 365 EP - 372 ER - TY - CHAP A1 - Kindsgrab, Kai A1 - Dircksen, Michael A1 - Zadek, Hartmut ED - Glistau, Elke ED - Trojahn, Sebastian T1 - Effects of CO2e measures for the transport logistics sector T2 - 16th International Doctoral Students Workshop on Logistics, Supply Chain and Production Management Y1 - 2023 UR - https://opendata.uni-halle.de/handle/1981185920/105332 SN - 978-3-948749-37-8 U6 - http://dx.doi.org/10.25673/103379 PB - Otto von Guericke University Library CY - Magdeburg ER - TY - CHAP A1 - Wiethölter, Jost A1 - Salingré, Jan A1 - Feldmann, Carsten A1 - Schwanitz, Johannes A1 - Niessing, Jörg ED - Köpke, Julius ED - Plattfaut, Ralf ED - Gdowska, Katarzyna ED - Munoz-Gama, Jorge ED - van der Werf, Jan Martijn ED - López-Pintado, Orlenys ED - Rehse, Jana-Rebecca ED - Gonzalez-Lopez, Fernanda ED - Smit, Koen T1 - Exploring Customer Journey Mining and RPA: Prediction of Customers’ Next Touchpoint T2 - Business Process Management: Blockchain, Robotic Process Automation and Educators Forum N2 - In-depth analysis of customer journeys to broaden the understanding of customer behaviors and expectations in order to improve the customer experience is considered highly relevant in modern business practices. Recent studies predominantly focus on retrospective analysis of customer data, whereas more forward-directed concepts, namely predictions, are rarely addressed. Additionally, the integration of robotic process automation (RPA) to potentially increase the efficiency of customer journey analysis is not discussed in the current field of research. To fill this research gap, this paper introduces “customer journey mining”. Process mining techniques are applied to leverage digital customer data for accurate prediction of customer movements through individual journeys, creating valuable insights for improving the customer experience. Striving for improved efficiency, the potential interplay of RPA and customer journey mining is examined accordingly. The research methodology followed is based on a design science research process. An initially defined customer journey mining artifact is operationalized through an illustrative case study. This operationalization is achieved by analyzing a log file of an online travel agency functioning as an orientation for researchers and practitioners while also evaluating the initially defined framework. The data is used to train seven distinct prediction models to forecast the touchpoint a customer is most likely to visit next. Gradient-boosted trees yield the highest prediction accuracy with 43.1%. The findings further indicate technical suitability for RPA implementation, while financial viability is unlikely. KW - Customer Journey Mining KW - Customer Journey Mapping KW - Robotic Process Automation KW - Process Mining KW - Prediction Y1 - 2023 UR - https://link.springer.com/chapter/10.1007/978-3-031-43433-4_12#Abs1 SN - 978-3-031-43432-7 U6 - http://dx.doi.org/https://doi.org/10.1007/978-3-031-43433-4 SN - 1865-1348 SP - 181 EP - 196 PB - Springer ER - TY - CHAP A1 - Eschenbächer, Jens A1 - Wiethölter, Jost A1 - Kühl, Linus T1 - Data-driven supply chain analysis: Development and potential analysis of a model-based damage prediction approach and its integration into SCM T2 - Proceedings of the 27th International Symposium on Logistics N2 - Against the setting of an increasing need for innovation and low margins, companies in the logistics sector are facing highly competitive pressure. One field with high potential for optimization lies within damage quotas. The use of big data analytics or data mining represents a promising approach to face this challenge. However, within supply chain management, data mining is hardly being researched on regarding damage quotas and thus not being utilized to its full possible extend. At the current time it seems to predominantly be used for route and utilization optimization while the analysis of delivery damages is hardly considered. The aim of this research is therefore to showcase an initial approach for data mining in logistics to predict delivery damage probabilities and to validate this by means of a multiple case study research. To create a sound basis for evaluation, the groundwork is laid out based on CRISP-DM by the analysis of reference data (German road-cargo market). As a central result it is noted that data mining can systematically be used to help reducing the damages by forecasting the probabilities of damages occurring during transport in dependence of different factors. The approach can be utilized across different markets as long as sufficient data tracking delivery damages is being collected within a company. Challenges arise in the field of air- and sea-freight. Y1 - 2023 UR - https://www.islconf.org/wp-content/uploads/2023/07/ISL_2023_Final_Proceedings.pdf SN - 13 978-0-85358-352-3 SP - 136 EP - 144 ER - TY - CHAP A1 - Eschenbächer, Jens A1 - Dircksen, Michael A1 - Kühl, Linus A1 - Wiethölter, Jost T1 - Initial approach for AI-based real time global risk assessment in SCM T2 - Proceedings of the 27th International Symposium on Logistics Y1 - 2023 UR - https://www.islconf.org/wp-content/uploads/2023/07/ISL_2023_Final_Proceedings.pdf SN - 13 978-0-85358-352-3 SP - 75 EP - 76 ER - TY - CHAP A1 - Kurzhals, Kerstin A1 - Uude, Katrin T1 - Das Co-Creation Toolbook. Methoden für eine erfolgreiche Kooperation zwischen Hochschulen und Gesellschaft. Presentation at the "Mittagspause mit Bürger schaffen Wissen", 25.05.2022, Germany (virtual) Y1 - 2022 ER - TY - CHAP A1 - Uude, Katrin A1 - Kurzhals, Kerstin A1 - Annika, Wesbuer T1 - Payback" von Citizen-Science - Ein partizipatives Evaluationsmodell, presentation at the Forum Citizen Science 2022, Global - Regional - Lokal: mit Bürgerwissenschaften für die UN-Nachhaltigkeitsziele, 12-13.05.2022, Bonn, Germany Y1 - 2022 ER - TY - CHAP A1 - Kurzhals, K. A1 - Helmer, J. T1 - "Interactive Teaching with Miro - Use Cases and Key Learnings from practice", presentation and workshop held at as part of the Wandelwerk Professional Training Series "Collaborating online with digital whiteboards", 19.01., Münster, Germany Y1 - 2022 ER - TY - CHAP A1 - Matthies, Benjamin A1 - Koch, Julian A1 - Maassen, Kathrin A1 - Coners, André T1 - A Curriculum Mining Method for Clustering Study Modules and Assessing their Uniqueness T2 - Proceedings of the 30th European Conference on Information Systems (ECIS) Y1 - 2022 UR - https://aisel.aisnet.org/ecis2022_rip/2/ PB - Association for Information Systems (AIS) ER - TY - CHAP A1 - Damwerth, Philipp A1 - Bach, Norbert A1 - Buchholz, Wolfgang T1 - Ecosystem Emergence and Founding Conditions - Lessions Learned from an Imprinting Perspective N2 - The rise of ecosystem prominence has provided several definitions of how we understand ecosystems nowadays. In this context, several scholars have considered influencing factors for ecosystem emergence. This paper addresses this consideration and analyzes the salient characteristics of different ecosystem types and their potential persistence since ecosystem founding to improve the understanding of emergence. We applied a three-step approach (1) identifying ecosystem types based on bibliometric analysis, (2) exploring salient characteristics per ecosystem type using qualitative content analysis and (3) deriving founding conditions from the salient characteristics following a conceptual approach. Based on a bibliometric analysis, we identified business/innovation, entrepreneurial and service ecosystems. In a second step, we developed salient characteristics within the themes of structure, power constellation/interdependencies and governance by inductive coding. As we identified a significant difference in alignment structure, we analyzed if alignment structure persists since ecosystem origin and explains why ecosystems differ. We analyzed potential pairings between alignment structure and their respective founding condition for every ecosystem type. With the alignment structures’ persistence, we can better understand why ecosystem types differ. KW - ecosystems KW - ecosystem emergence KW - imprinting KW - founding conditions KW - bibliometric analysis Y1 - 2022 ER - TY - CHAP A1 - Schneid, Konrad A1 - Thöne, Sebastian A1 - Herbert, Kuchen T1 - Semi-automated Test Migration for BPMN-Based Process-Driven Applications T2 - Enterprise Design, Operations, and Computing. Hrsg. João Paulo A. Almeida, Dimka Karastoyanova, Giancarlo Guizzardi, Marco Montali, Fabrizio Maria Maggi, Claudenir M. Fonseca N2 - Automated regression tests are a key enabler for applying popular continuous software engineering techniques. This paper focuses on testing BPMN-based Process-Driven Applications (PDA). When evolving PDAs, the affected test cases must be identified and co-evolved as well. In this process, affected test cases can be overlooked, misunderstandings may occur during communication between different roles involved, and implementation errors can arise. Regardless of possible error sources, the entire test migration process is time-consuming. This paper presents a new semi-automated test migration process for PDAs. The concept builds on previous work on creating regression tests using a no-code approach. Our approach identifies the modifications of the PDA and classifies their impact on previously defined tests. The classification indicates whether existing test code can be migrated automatically or whether a manual revision becomes necessary. During an AB/BA experiment, the concept and the developed prototype proved a more efficient test migration process and a higher test quality. KW - Test migration KW - Software evolution KW - Process-Driven Application KW - BPMN Y1 - 2022 SN - 978-3-031-17603-6 U6 - http://dx.doi.org/10.1007/978-3-031-17604-3_14 SN - 0302-9743 SP - 237 EP - 254 PB - Springer International Publishing CY - Cham ER - TY - CHAP A1 - Wesbuer, Annika A1 - Kurzhals, Kerstin A1 - Uude, Katrin T1 - Framework for university-society co-creation. T2 - Continuous Innovation Network Conference Y1 - 2022 CY - Pisa, Italy ER - TY - CHAP A1 - Wesbuer, Annika A1 - Kurzhals, Kerstin A1 - Uude, Katrin T1 - USC Ecosystem: A Comprehensive Framework for university-society co-creation T2 - University-Industry Interaction Conference 2022 Y1 - 2022 CY - Amsterdam, Netherlands ER - TY - CHAP A1 - Kindsgrab, Kai A1 - Dircksen, Michael A1 - Zadek, Hartmut T1 - Sustainable logistic decisions – A simulation model how avoidance costs of CO2e emissions influence transport cost calculations T2 - Virtual Workshop on Sustainable Road Freight Transport 2022 Y1 - 2022 UR - https://www.csrf.ac.uk/wp-content/uploads/2022/11/Abstract-Kai-Kindsgrab.pdf ER - TY - CHAP A1 - Kindsgrab, Kai A1 - Lechleitner, Christian A1 - Delke, Vincent T1 - Organising IT Commodity Sourcing: Challenges, Strategies, and Skills T2 - IPSERA 2022: Building Bridges - Jönköping University, Jönköping, Sweden Y1 - 2022 UR - https://research.utwente.nl/en/publications/organising-it-commodity-sourcing-challenges-strategies-and-skills ER - TY - CHAP A1 - Eschenbächer, Jens A1 - Kühl, Linus A1 - Wiethölter, Jost T1 - Initial Approach for Data Mining in Logistics: software supported prognosis exemplified by delivery damage probabilities depending on different factors T2 - Proceedings of the 26th International Symposium on Logistics Y1 - 2022 UR - https://www.islconf.org/wp-content/uploads/2022/08/ISL-2022-PROCEEDINGS-1.pdf SN - 13 978-0-85358-350-9 SP - 32 EP - 32 ER - TY - CHAP A1 - Thesing, Theo A1 - Feldmann, Carsten A1 - Burchardt, Martin T1 - Agile versus Waterfall Project Management: Decision Model for Selecting the Appropriate Approach to a Project T2 - ProjMAN – International Conference on Project Management 2020, Procedia Computer Science 181 (2021) Y1 - 2021 U6 - http://dx.doi.org/10.1016/j.procs.2021.01.227 SP - 746 EP - 756 ER - TY - CHAP A1 - Schneid, Konrad A1 - Kuchen, Herbert A1 - Thöne, Sebastian A1 - Di Bernardo, Sascha T1 - Uncovering Data-Flow Anomalies in BPMN-Based Process-Driven Applications T2 - Proceedings of the 36th Annual ACM Symposium on Applied Computing N2 - Process-Driven Applications flourish through the interaction between an executable BPMN process model, human tasks, and external software services. All these components operate on shared process data, so it is even more important to check the correct data flow. However, data flow is in most cases not explicitly defined but hidden in model elements, form declarations, and program code. This paper elaborates on data-flow anomalies acting as indicators for potential errors and how such anomalies can be uncovered despite implicit and hidden data-flow definitions. By considering an integrated view, it goes beyond other approaches which are restricted to separate data-flow analysis of either process model or source code. The main idea is to merge call graphs representing programmed services into a control-flow representation of the process model, to label the resulting graph with associated data operations, and to detect anomalies in that labeled graph using a dedicated data-flow analysis. The applicability of the solution is demonstrated by a prototype designed for the Camunda BPM platform. KW - BPMN KW - Data-Flow Anomalies KW - Process-Driven Application KW - Control-Flow Graph Analysis Y1 - 2021 SN - 9781450381048 U6 - http://dx.doi.org/10.1145/3412841.3442025 SP - 1504 EP - 1512 PB - Association for Computing Machinery CY - New York, NY, USA ER - TY - CHAP A1 - Matthies, Benjamin A1 - Coners, André T1 - Losing Balance? – A Review of Balanced Scorecards in IS Research T2 - Proceedings of the 25th Pacific Asia Conference on Information Systems (PACIS) Y1 - 2021 CY - Dubai, UAE ER - TY - CHAP A1 - Delke, Vincent A1 - Buchholz, Wolfgang A1 - Schiele, Holger T1 - Specifying roles in purchasing and supply management in the era of Industry 4.0: A Delphi study T2 - 28th EurOMA conference: Managing the “new normal”: The future of Operations and Supply Chain Management in unprecedented times N2 - New technologies and systems within the field of purchasing and supply management (PSM) call forth responsibilities and require expertise. Moving towards Industry 4.0 in purchasing, increasing attention on specialization within talent and skills, where human capital is needed to exploit the full potential of technologies. Based on an internet-based real-time Delhi study with 47 experts within the PSM field, six future purchasing roles have been defined and elaborated. These future roles connect to the maturing and emerging technologies within the purchasing field and provide a guideline to further develop towards Industry 4.0 in purchasing based on a human-centered evolutionary approach. Y1 - 2021 ER - TY - CHAP A1 - Delke, Vincent A1 - Schiele, Holger A1 - Buchholz, Wolfgang A1 - Stek, Klaas T1 - Defining Industry 4.0 skills in purchasing and supply management T2 - 28th EurOMA conference: Managing the “new normal”: The future of Operations and Supply Chain Management in unprecedented times N2 - To increase maturity within purchasing and supply management (PSM), future purchasing skills are needed based on the technological development towards Industry 4.0. Past research, eg, the work of Bals, Schulze, Kelly, and Stek (2019), started to address this issue based on literature review and interview studies. However, a detailed description of these skills is missing. Utilizing a real-time Delhi study with 45 experts within the PSM field, nine future purchasing skills have been elaborated. Identified skills connect to the maturing and emerging technologies within purchasing and provide a guideline towards Industry 4.0 in purchasing based on a human-centric perspective. Y1 - 2021 ER - TY - CHAP A1 - Kelly, Stephen A1 - Vangorp, Peter A1 - Meyer, Dennis A1 - Delke, Vincent T1 - A framework for implementing gamification in Purchasing and Supply Management education T2 - 30th Annual IPSERA Conference 2021: Purchasing Innovation and Crisis Management N2 - This paper uses the findings from a literature review and series of expert interviews to develop a richer and Purchasing and Supply Management (PSM) context-specific perspective of the different key techniques, tools and principles that can be used to develop gamified learning to enhance the skills required by PSM professionals in dealing with current and future challenges, such as the transformation to Industry 4.0. It also provides further details of the different stages of implementing gamified learning, which can enhance the success of any such provision. Y1 - 2021 ER - TY - CHAP A1 - Delke, Vincent A1 - Karttunen, Elina A1 - Kelly, Stephen A1 - Stek, Klaas A1 - Tkáč, Michal T1 - Exploring Industry 4.0 Professional Roles and Skills within Purchasing and Supply Management T2 - 30th Annual IPSERA Conference 2021: Purchasing Innovation and Crisis Management N2 - Professional roles, including specific skills for each role, are a step towards higher professionalism and maturity within purchasing and supply management (PSM). The global development towards increasing digitalization, Industry 4.0, globalization, and increasing attention for corporate social responsibility force change within the purchasing organizations. Here, PSM's professional roles and skills are a good starting point to manage these changes by redefining professional roles organized by specific skills and responsibilities. For this reason, based on a systematic literature review and three World Cafés with 29 purchasing professionals, this study compiles a list of Industry 4.0 professional roles and skills in PSM. Y1 - 2021 ER - TY - CHAP A1 - Krakau, Jan A1 - Feldmann, Carsten A1 - Kaupe, Victor T1 - Robotic Process Automation in Logistics: Implementation Model and Factors of Success T2 - Adapting to the Future: Proceedings of the Hamburg International Conference of Logistics (HICL) – 32 / Hrsg. Carlos Jahn, Wolfgang Kersten, Christian Ringle Y1 - 2021 SN - 978-3-754927-71-7 U6 - http://dx.doi.org/10.15480/882.4005 SP - 219 EP - 256 ER - TY - CHAP A1 - Kaupe, Victor A1 - Feldmann, Carsten A1 - Wagner, Heiko T1 - Exoskeletons: Productivity and Ergonomics in Logistics – A Systematic Review T2 - Adapting to the future: Proceedings of the Hamburg International Conference of Logistics (HICL) / Hrsg. Carlos Jahn, Wolfgang Kersten, Christian Ringle Y1 - 2021 SN - 978-3-754927-70-0 U6 - http://dx.doi.org/10.15480/882.3947 SP - 527 EP - 561 ER - TY - CHAP A1 - Kurzhals, Kerstin A1 - Uude, Katrin T1 - Die wesentlichen Stolpersteine in transdisziplinären Kooperationen kennen und vermeiden T2 - Poster presentation at the Forum Citizen Science 2021, "Vertrauen, Wirkung, Wandel: Citizen Science als Antrieb von Veränderung?", 6.-7.05.2021 Y1 - 2021 CY - Berlin ER - TY - CHAP A1 - Buchholz, Wolfgang A1 - De Bie, Holger A1 - Kochendörfer, Ralph T1 - Managing the supply side of platforms: How does complementor management work for data-driven B2B platforms? T2 - IPSERA conference proceedings N2 - In the so-called ecosystem economy, new platform-based business models evolve rap-idly based on the prospects of digital technology. In the B2B context especially, data-driven platforms are highly relevant. Thus far, little research has been conducted on service providers, the so-called complementors of data-driven platforms. Therefore, this paper represents just a starting point for gaining deeper insights into the different facets of complementor management. For empirical evidence, we draw on semi-structured expert interviews with platform managers. The findings outline the distinct characteristics of open and closed platforms which need to be taken into account for complementor management. Moreover, the paper reveals a number of differences in managing suppliers compared to managing complementors. In addition, our study shows that the key factors influencing complementor management include platform openness, partnership intensity, strategic fit, and market structure respectively poten-tial. Y1 - 2021 SP - 1 EP - 22 ER - TY - CHAP A1 - Buchholz, Wolfgang A1 - De Bie, Holger A1 - Kochendörfer, Ralph T1 - Supply Side of Data-Driven B2B Platforms: A Complementors’ Perspective T2 - 28th EurOMA conference: Managing the “new normal”: The future of Operations and Supply Chain Management in unprecedented times conference proceedings N2 - Innovative business models for data-driven B2B platforms evolve rapidly based on the prospects of digital technology. In addition to the platform provider, service providers on the supply side of the digital platform - the so-called complementors - play an important role in the process of value creation. This paper highlights the complementors’ perspective on the different facets of complementor relationship management (CoRM) and answers the following research questions: From the perspective of a complementor, what are the main fields of CoRM for data-driven B2B platforms? What factors of influence comprise the reason complementors join a platform? Y1 - 2021 SP - 1 EP - 13 ER - TY - CHAP A1 - Buchholz, Wolfgang A1 - De Bie, Holger T1 - Complementor relationship management for Data-driven B2B platforms: Towards a Holistic approach T2 - International Forum on Knowledge Asset Dynamics 2021 conference proceedings N2 - In the so-called ecosystem economy, new platform-based business models evolve rapidly based on the prospects of digital technology. Especially in the B2B context, data-driven platforms are highly relevant. Thus far, little research has been conducted on the supply side of data-driven platforms and especially on service providers, the so-called complementors. Therefore, this paper offers insights into the various facets of complementor relationship management (CoRM). The paper aims to develop a framework for the management of complementors of data-driven B2B platforms. For empirical evidence, we draw on 14 semi-structured expert interviews with platform managers and complementors. The findings outline two big areas of CoRM and discuss distinct characteristics of partner management and technology management. For partner management the differentiation into open and closed platform needs to be taken into account for complementor relationship management. Moreover, our study reveals the key factors of technology management which lead from platform infrastructure to digital applications like digital twins or predictive maintenance. Y1 - 2021 SP - 1 EP - 25 ER - TY - CHAP A1 - Schneid, Konrad A1 - Stapper, Leon A1 - Thöne, Sebastian A1 - Kuchen, Herbert T1 - Automated Regression Tests: A No-Code Approach for BPMN-based Process-Driven Applications T2 - 2021 IEEE 25th International Enterprise Distributed Object Computing Conference (EDOC) N2 - BPMN-based Process-Driven Applications (PDA) require less coding since they are not only based on source code, but also on executable process models. Automated testing of such model-driven applications gains growing relevance, and it becomes a key enabler if we want to found their development on continuous integration (CI) techniques.While process analysts are typically responsible for test case specifications from a business perspective, technically skilled process engineers take the responsibility for implementing the required test code. This is time-consuming and, due to their often different skills and backgrounds, might result in communication problems such as information losses and misunderstandings. This paper presents a new approach which enables an analyst to generate executable tests for PDAs without the need for manual coding. It consists of a sophisticated model analysis, a wizard-based specification of test cases, and a subsequent code generation. The resulting tests can easily be integrated into CI pipelines.The concept is underpinned by a user-friendly tool which has been evaluated in case studies and in real-world implementation projects from different industry sectors. During the evaluation, the prototype proved a more efficient test creation process and a higher test quality. KW - Model-Based Testing KW - BPMN KW - Process-Driven Application KW - No-Code Y1 - 2021 SN - 978-1-6654-3579-6 U6 - http://dx.doi.org/10.1109/EDOC52215.2021.00014 SN - 2325-6362 SP - 31 EP - 40 PB - IEEE CY - Gold Coast, Australia ER - TY - CHAP A1 - Kurzhals, Kerstin A1 - Uude, Katrin T1 - What impedes a successful Third Mission? Identifying and avoiding the main barriers in transdisciplinary cooperation T2 - Presentation at UIIN Conference 2021, 14.-16.06.2021, Amsterdam, Netherlands (digital) Y1 - 2021 CY - Amsterdam, Netherlands (digital) ER - TY - CHAP A1 - Lippold, Susanne A1 - Rach, Jutta A1 - Fritsch, Andreas T1 - Study programme development – Building a bridge between tradition and innovation - An unusal approach T2 - Learning & Teaching Forum Utrecht N2 - Study programme development is one of the most challenging processes at universities since all faculty is involved. And in our experience, the redesign of already existing programmes seems to be even more difficult: Whereas innovative forces want to pick up new trends (e.g. digitalisation or other new teaching concepts) more conservative forces emphasises on values and refer to existing experience. Both positions are important and contextually right. Thus, the presented format provides a gradual framework to bridge the gap between both sides in an interactive and creative process. Both sides are invited to negotiate the best possible result by using an unusual approach for university discussions, the benefit analysis method known e.g. from economics. After the negotiating activity, it should be obvious that a change of perspective is also helpful, if not necessary, to create a new or updated study programme. The practiced approach helps as well to recognise which limits for study programme development remain when visionary ideas are measured against reality. KW - study programme development, negotiation, change of perspective Y1 - 2020 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:hbz:836-opus-117209 UR - https://eua.eu/resources/publications/916:study-programme-development-%E2%80%93-building-a-bridge-between-tradition-and-innovation-an-unusal-approach.html SN - 2593-9602 PB - European University Association (EUA) ER - TY - CHAP A1 - Woltering, Tim A1 - Sardoux Klasen, Andre A1 - Feldmann, Carsten ED - Freitag, Michael ED - Haasis, Hans-Dietrich ED - Kotzab, Herbert ED - Pannek, Jürgen T1 - Augmented Reality in the Packing Process A Model for Analyzing Economic Efficiency T2 - Dynamics in Logistics. LDIC 2020. Lecture Notes in Logistics. N2 - The use of augmented reality (AR) in outbound logistics is associated with potentially strong stimuli for cost savings and throughput time. Nevertheless, the benefits of AR compared to conventional methods require a holistic analysis for investment decision making. Until now, research has only assessed case-study-related potentials and selected aspects of the technology. This paper answers the following research questions: How can the economic efficiency of AR in the packing process be quantified by utilizing a holistic model of value drivers? How can AR be technically implemented for packing processes in outbound logistics? What economic profit results from the use of AR technology in a case company’s packing process? The presented model enables the investment decision to be supported based on economic value added (EVA), thereby providing an assessment of value drivers in packing systems. Cost drivers are identified on the basis of the Supply Chain Operations Reference (SCOR) process model. The technical and economic validation of the model was carried out by means of an empirical study: Expert interviews were conducted for validating the model elements. Data collection by a prototype at a mechanical-engineering company was used to calculate the value contribution. The mapping of cause-effect relationships within the framework of EVA driver trees has proven itself in both the expert interviews and the prototype validation. The field experiment at the case company demonstrated a positive value contribution of AR, in particular regarding employee productivity, length and variance of throughput time, quality aspects, volume utilization, and quantity of packing material used. KW - Augmented Reality KW - Cost drivers KW - Packaging KW - Economic value added KW - Value contribution Y1 - 2020 UR - https://link.springer.com/chapter/10.1007%2F978-3-030-44783-0_46 SN - 978-3-030-44783-0 U6 - http://dx.doi.org/https://doi.org/10.1007/978-3-030-44783-0_46 SP - 493 EP - 503 PB - Springer CY - Cham ER - TY - CHAP A1 - Bettmann, Theresa T1 - A Framework for Resilient Data Management for Smart Grids T2 - 2019 IEEE International Symposium on Software Reliability Engineering Workshops (ISSREW) KW - smart grid KW - resilience KW - internet of things KW - data management Y1 - 2020 SN - 978-1-7281-5138-0 U6 - http://dx.doi.org/10.1109/ISSREW.2019.00048 SP - 85 EP - 88 PB - IEEE CY - Berlin, Germany ER - TY - CHAP A1 - Chak, Choiwai Maggie A1 - Carminati, Lara T1 - Performing in Community-Academic Health Partnerships: Interplay of Clear, Difficult and Valued Goals T2 - Academy of Management Annual Meeting Proceedings Y1 - 2020 U6 - http://dx.doi.org/10.5465/AMBPP.2020.18772abstract ER - TY - CHAP A1 - Nonhoff, Jürgen ED - Kahmann, Stephan ED - Ludwigs, Prof. Dr. Stefan T1 - Erfahrungen mit Videoaufzeichnungen, Online-Tests und Online-Klausuren T2 - So gelingt E-Learning N2 - Mediale Lernangebote können dazu beitragen, Bildungsprozesse anzuregen (Kerres, 2018, S. 139). Sie tun es aber nicht per se. Es gibt demnach nicht eine beste Lehrmethode (Kerres, 2018, S. 139). Der Aufwand für das Erstellen von Videos lohnt sich insbesondere dann, wenn keine Präsenzveranstaltungen – aus welchem Grund auch immer – angeboten werden können. Heutzutage ist es leider immer noch wichtig, dass das Erledigen der Aufgaben für die Studierenden lohnend ist. Dies kann umgesetzt werden, indem die Studierenden entweder Klausurpunkte für das korrekte Erledigen der Aufgaben erhalten oder indem das erfolgreiche Absolvieren z.B. der Online-Tests als Leistungsnachweis anerkannt wird. Die wöchentlichen Aufgaben stellen sicher, dass sich die Studierenden regelmäßig, in Etappen und selbständig mit den Inhalten auseinandersetzen und so das Erlernte langfristiger im Gedächtnis bleibt. Zudem erhalten sie, bedingt durch die automatische Korrektur, sofort eine Rückmeldung, was sicherlich motivationsfördernd ist. Die Lehrenden haben mit Hilfe der digitalen Instrumente den Vorteil, dass sie diese lernfördernden Instrumente auch in sehr großen Lerngruppen ohne großen zusätzlichen Aufwand einsetzen können. KW - Mitschnitte von Vorlesungen KW - E-Assessment KW - ILIAS KW - Panopto KW - Online-Tests/Übungen Y1 - 2020 UR - https://www.pearson-studium.de/so-gelingt-e-learning.html SN - 978-3-86894-407-5 SP - 114 EP - 121 PB - Pearson CY - München ER - TY - CHAP A1 - Schneid, Konrad A1 - Thöne, Sebastian A1 - Kuchen, Herbert T1 - Feature Development in BPMN-Based Process-Driven Applications T2 - Business Process Management Forum / Hrsg. Dirk Fahland, Chiara Ghidini, Jörg Becker, Marlon Dumas N2 - In the context of Continuous Software Engineering, it is acknowledged as best practice to develop new features on the mainline rather than on separate feature branches. Unfinished work is then usually prevented from going live by some kind of feature toggle. However, there is no concept of feature toggles for Process-Driven Applications (PDA) so far. PDAs are hybrid systems consisting not only of classical source code but also of a machine-interpretable business process model. This paper elaborates on a feature development approach that covers both the business process model and the accompanying source code artifacts of a PDA. The proposed solution, Toggles for Process-Driven Applications (T4PDA), equipped with an easy to use modeling tool extension, enables the developer to safely commit unfinished work on model and source code to the project’s mainline. It will be kept inactive during productive deployments unless the feature is finally released. During an AB/BA crossover design experiment, the T4PDA approach, including the provided tool support, showed higher software quality, a faster development process, and contented developers. KW - Feature-driven Development KW - Continuous Software Engineering KW - Process-Driven Application Y1 - 2020 SN - 978-3-030-58638-6 U6 - http://dx.doi.org/10.1007/978-3-030-58638-6_3 SN - 1865-1348 SP - 35 EP - 50 PB - Springer International Publishing ER - TY - CHAP A1 - Gerke, Kerstin A1 - Rach, Jutta T1 - Entwicklung einer praxisnahen und nachhaltigen SAP-ERP-Ausbildung in der Lehre am Beispiel der Fachhochschule Münster T2 - Proceedings of the SAP Academic Community Conference D-A-CH 2020 Y1 - 2020 U6 - http://dx.doi.org/10.14459/2020md1555096 SP - 18 EP - 30 ER - TY - CHAP A1 - Feldmann, Carsten A1 - Kaupe, Victor A1 - Lucas, Martin T1 - A Procedural Model for Exoskeleton Implementation in Intralogistics T2 - Data science and innovation in supply chain management / Wolfgang Kersten, Thorsten Blecker, Christian Ringle (Eds.) Y1 - 2020 SN - 978-3-753123-46-2 U6 - http://dx.doi.org/10.15480/882.3113 SP - 113 EP - 151 CY - Hamburg ER - TY - CHAP A1 - Kelly, Stephen A1 - Vangorp, Peter A1 - Stek, Klaas A1 - Delke, Vincent T1 - Opportunities for Gamified Learning in Purchasing and Supply Management Education T2 - Proceedings 14th ECGBL N2 - Gamification has been used in a wide variety of subject-specific education contexts. Examples of such usage in the Supply Chain Management (SCM) context include the oft-played beer distribution game, developed by MIT Sloan School of Management (Forrester, 1961), which simulates the coordination of typical problems in supply chain processes, promoting information sharing and collaboration throughout a supply chain (Sterman, 1984). Purchasing and Supply Management (PSM), a subset of this wider SCM area, focuses on the direct relationships between organisational buyers and suppliers, covering aspects such as establishing trust, identifying and selecting suitable suppliers, managing supplier performance and the overall relationship. A systematic review of the PSM gamified learning literature establishes that there has been limited research to date and that which there is tends to focus on quantitative representations of managing overall supply and demand, using wider SCM elements. This suggests that there are opportunities to gamify PSM learning, in particular focusing on the human element in PSM and developing soft skills, as strong buyer-supplier relationships can generate significant benefits to both parties. To provide a more focused PSM contribution, a second systematic literature review distils the relevant principles, techniques and processes to inform the development of two gamified PSM learning activities. Negotiation and supplier relationship management rely heavily on personal interactions and are both seen as key activities at different stages of the PSM process. The development of the two gamified learning activities is strengthened by being underpinned by a synthesis of the literature review’s key findings, ensuring they are domain-meaningful abstractions of reality, contain rewards and rankings based on clear objectives and have appealing gameplay. It is hoped that this paper provides a platform for future domain specific PSM research and will be of use to educators in this field in developing their own gamified learning. Y1 - 2020 SN - 978-1-7138-1968-4 SP - 295 EP - 304 CY - Brighton, UK ER - TY - CHAP A1 - Delke, Vincent A1 - Schiele, Holger A1 - Buchholz, Wolfgang T1 - Mind the Gap: Identifying Skill Gaps in Purchasing and Supply Management T2 - Proceedings 29th IPSERA conference N2 - Nowadays, the human-centric discipline of purchasing and supply management (PSM) is of strategic importance for firms’ success. Within the discipline, scholars address PSM professionals’ skills and provide practitioners with academic insights. Due to changes in the industry environment, changes in the working environment and the task of purchasing professionals are assumed. This paper aims to contribute to the PSM professional skills literature by defining current PSM professionals’ skill gaps as the difference between the acquired skill level and perceived skill importance. Findings show that current PSM professionals feel to be underqualified to abstract the full potential of professional relationships, as buyer-supplier relationships, due to current PSM professionals’ skill gaps. Y1 - 2020 ER - TY - CHAP A1 - Delke, Vincent A1 - Schiele, Holger A1 - Buchholz, Wolfgang T1 - Identifying Future Skills Requirements: Differentiating between Direct and Indirect Material Purchasers T2 - Proceedings 29th IPSERA conference N2 - The global development towards the Fourth Industrial Revolution, the so-called Industry 4.0, is steaming forwards. Where cyber-physical systems connect the physical and digital world, allowing for demand identification, without the need for direct human intervention. Further, Artificial Intelligence supports various parts of operative and strategic purchasing. The new purchasing environment forces purchasing professionals to develop new skills. Research is needed to identify appropriate skill sets. Based on a World-Café method with 82 purchasing professionals, a list of 32 essential future skills in purchasing is composed. Further, the identified skills are ranked and assigned to the roles of the direct and indirect material purchasers. Y1 - 2020 ER - TY - CHAP A1 - Buchholz, Wolfgang A1 - Kappel, Antonia T1 - Purchasing in service networks: The impact of high visibility on purchasing performance T2 - IPSERA Conference Proceedings N2 - While the service sector is growing rapidly, the purchasing of services has not yet received significant attention in theory or practice. Service purchasers face serious challenges, and existing purchasing practices for services are often non-strategic. We choose an exploratory–qualitative research approach to investigate the purchasing of IT, logistics and Maintenance, Repair, and Overhaul (MRO) services. In particular, we focus on the role of visibility and analyze how service purchasers can benefit from extensive knowledge about their service networks. We determine that visibility indeed adds significant value to service purchasing and can help service purchasers to decrease costs, mitigate risks and maintain competitiveness. Y1 - 2020 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:hbz:836-opus-137427 SP - 1 EP - 25 PB - IPSERA ER - TY - CHAP A1 - Fohrmann, Oliver T1 - Wirtschaft als geldbeglaubigende Erzählung T2 - Erzähltes Geld: Finanzmärkte und Krisen in Literatur, Filme und Medien / Hrsg. Karsten Becker KW - Geld KW - Ökonomik Y1 - 2020 SN - 978-3-8260-6930-7 PB - Königshausen & Neumann CY - Würzburg ER - TY - CHAP A1 - Fohrmann, Oliver T1 - Die human(istisch)e Einbettung ökonomischen Wissens T2 - Ökonomisches Wissen und ökonomische Bildung im Literaturunterricht / Hrsg. Nicole Mattern, Uta Schaffers KW - Ökonomisches Wissen KW - Humanismus KW - Literaturunterricht Y1 - 2020 SN - 9783763965083 SP - 24 EP - 35 PB - Schneider Verlag Hohengehren CY - Baltmannsweiler ER - TY - CHAP A1 - Schneid, Konrad A1 - Usener, Claus A. A1 - Thöne, Sebastian A1 - Kuchen, Herbert A1 - Tophinke, Christian ED - Hung, Chih-Cheng ED - Papadopoulos, George A. T1 - Static Analysis of BPMN-Based Process-Driven Applications T2 - Proceedings of the 34th ACM/SIGAPP Symposium on Applied Computing N2 - Process-Driven Applications (PDA) require less coding, for their business logic is defined by a business process model which can be executed by a process engine. However, inconsistencies between process model and dependent source code artifacts cause runtime errors and reduce development productivity. This paper targets at making the development of PDAs more efficient: It proposes a broader approach to statical analysis which also covers consistency constraints between model and code. When integrated into common analysis tools or a continuous integration pipeline, defects like broken code references or data-flow anomalies can be detected at an early stage without launching the entire application and its process interpretation engine. The approach is demonstrated by a prototype called viadee Process Application Validator (vPAV), which was developed for BPMN-based process models. The prototype has already been used in various BPM projects, attesting high benefit and potential. KW - BPM KW - BPMN KW - Business Process KW - Process-Driven Application KW - Static Analysis Y1 - 2019 UR - https://dl.acm.org/citation.cfm?doid=3297280.3297289 SN - 978-1-4503-5933-7 U6 - http://dx.doi.org/10.1145/3297280.3297289 SP - 66 EP - 74 PB - ACM CY - New York, NY, USA ER - TY - CHAP A1 - Buchholz, Wolfgang A1 - Kappel, Antonia A1 - Albersmann, Aline A1 - Huang, Jian T1 - Conceptualisation of a preventive and reactive supply chain risk management approach to manage supply shortages T2 - IPSERA Conference proceedings N2 - Particularly in times of disruptive changes, companies need an early warning system for risks in their supply chains to gain relevant information in a timely manner. Furthermore, they require suitable action plans and strategies to help react when a risk occurs. Based on an in-depth case study at an automotive parts supplier producing electronic systems and lighting components, this paper develops a holistic supply chain risk management framework. After investigating the specific supply chain risks to support critical parts management, standardised processes and procedures are developed to improve the preventive supply chain risk strategy cycle, as well as the reactive critical parts management cycle. Y1 - 2019 SP - 1 EP - 17 ER - TY - CHAP A1 - Buchholz, Wolfgang A1 - Jeschke, Felix A1 - Kappel, Antonia A1 - Ruppe, Cathrin T1 - One way or another – The relationship between trust and transparency in buyer-supplier relationships T2 - IPSERA Conference proceedings N2 - Based on a variety of environmental, technological, and product-orientated changes, there has been a shift towards increased collaboration between buyers and suppliers. This paper examines the mutual influence of trust and transparency at different developmental stages of these collaborative relations. In particular, the research investigates the existence of a direct correlation between trust and transparency, as well as indirect dependencies to each other through environmental factors. An extensive literature review combined with an exploratory-qualitative World Café method was conducted in an attempt to fill the research gap regarding the correlation of trust and transparency in buyer-supplier relationships. Y1 - 2019 SP - 1 EP - 14 ER -