TY - CHAP A1 - Buchholz, Wolfgang A1 - De Bie, Holger T1 - Complementor relationship management for Data-driven B2B platforms: Towards a Holistic approach T2 - International Forum on Knowledge Asset Dynamics 2021 conference proceedings N2 - In the so-called ecosystem economy, new platform-based business models evolve rapidly based on the prospects of digital technology. Especially in the B2B context, data-driven platforms are highly relevant. Thus far, little research has been conducted on the supply side of data-driven platforms and especially on service providers, the so-called complementors. Therefore, this paper offers insights into the various facets of complementor relationship management (CoRM). The paper aims to develop a framework for the management of complementors of data-driven B2B platforms. For empirical evidence, we draw on 14 semi-structured expert interviews with platform managers and complementors. The findings outline two big areas of CoRM and discuss distinct characteristics of partner management and technology management. For partner management the differentiation into open and closed platform needs to be taken into account for complementor relationship management. Moreover, our study reveals the key factors of technology management which lead from platform infrastructure to digital applications like digital twins or predictive maintenance. Y1 - 2021 SP - 1 EP - 25 ER - TY - CHAP A1 - Delke, Vincent A1 - Schiele, Holger A1 - Buchholz, Wolfgang A1 - Stek, Klaas T1 - Defining Industry 4.0 skills in purchasing and supply management T2 - 28th EurOMA conference: Managing the “new normal”: The future of Operations and Supply Chain Management in unprecedented times N2 - To increase maturity within purchasing and supply management (PSM), future purchasing skills are needed based on the technological development towards Industry 4.0. Past research, eg, the work of Bals, Schulze, Kelly, and Stek (2019), started to address this issue based on literature review and interview studies. However, a detailed description of these skills is missing. Utilizing a real-time Delhi study with 45 experts within the PSM field, nine future purchasing skills have been elaborated. Identified skills connect to the maturing and emerging technologies within purchasing and provide a guideline towards Industry 4.0 in purchasing based on a human-centric perspective. Y1 - 2021 ER - TY - CHAP A1 - Buchholz, Wolfgang A1 - De Bie, Holger A1 - Kochendörfer, Ralph T1 - Managing the supply side of platforms: How does complementor management work for data-driven B2B platforms? T2 - IPSERA conference proceedings N2 - In the so-called ecosystem economy, new platform-based business models evolve rap-idly based on the prospects of digital technology. In the B2B context especially, data-driven platforms are highly relevant. Thus far, little research has been conducted on service providers, the so-called complementors of data-driven platforms. Therefore, this paper represents just a starting point for gaining deeper insights into the different facets of complementor management. For empirical evidence, we draw on semi-structured expert interviews with platform managers. The findings outline the distinct characteristics of open and closed platforms which need to be taken into account for complementor management. Moreover, the paper reveals a number of differences in managing suppliers compared to managing complementors. In addition, our study shows that the key factors influencing complementor management include platform openness, partnership intensity, strategic fit, and market structure respectively poten-tial. Y1 - 2021 SP - 1 EP - 22 ER - TY - CHAP A1 - Buchholz, Wolfgang A1 - De Bie, Holger T1 - Managing the Supply-side of Digital Platforms: Framework, Categorisation and Selection of Complementors for Industrial IoT- and Financial Services Platforms T2 - Supply Management Research: Aktuelle Forschungsergebnisse 2021 (Advanced Studies in Supply Management) / Hrsg. Christof Bode N2 - In the so-called ecosystem economy, new platform-based business models evolve rapidly based on the prospects of digital technology. Thus far, little research has been conducted on the supply side of digital platforms which also explains the lack of empirical evidence. We develop a framework, categorise complementors, and analyse the main factors of influence for the evaluation and selection of complementors. For our analysis, we consider both industrial IoT platforms as well as financial services platforms. In addition, we use an explorative research design and conduct semi-structured interviews to contribute to this research field. Top-level managers of digi-tal platforms in both industries were interviewed as experts. In addition, the study also considered secondary data to increases the overall reliability and validity in terms of triangulation. As a result, our study reveals both a number of similarities and differences with regard to complementor management for industrial IoT- and financial services platforms. Y1 - 2021 SN - 978-3-658-35448-0 U6 - http://dx.doi.org/10.1007/978-3-658-35449-7 SP - 233 EP - 256 PB - Springer CY - Berlin ER - TY - CHAP A1 - Buchholz, Wolfgang T1 - Nutzung von Agilität zur Gestaltung von datenorientierten B2B-Plattformen T2 - Agile Organisation Methoden, Prozesse und Strukturen im digitalen VUCA-Zeitalter / Hrsg. Thorsten Petry, Christian Konz N2 - Angetrieben durch die Möglichkeiten der Digitalisierung, ist es für ein Unternehmen heute kaum möglich sich nicht mit den Potenzialen und Auswirkungen digitaler Plattformen zu beschäftigen. Schaut man sich z.B. die weltweit wertvollsten Unternehmen an, sind die ersten sieben Plätze von Plattform-Unternehmen wie Apple, Amazon oder Alphabet belegt. Während digitale Plattformen im C2C-Segment bereits einen recht hohen Reifegrad erreicht haben, stecken B2B-Plattformen noch in den Anfängen ihres Entwicklungszykluses. Aufgrund des nach wie vor hohen Neuigkeitsgrades von datenorientierten B2B-Plattformen sind diese als eine Geschäftsmodellinnovation zu interpretieren. Forschungsarbeiten zu dem Thema Geschäftsmodellinnovationen haben zum einen herausgefunden, dass Agilität für die Entwicklung innovativer Geschäftsmodelle ein positiv wirkender Einflussfaktor ist. Zum anderen stellt Agilität eine notwendige Fähigkeit in hoch dynamischen Umfeldern dar, und in einem solchen Umfeld bewegt man sich mit einer datenorientierten B2B-Plattform zweifelsohne. Daraus lässt sich die Hypothese ableiten, dass Agilität für die Gestaltung von datenorientierten B2B-Plattformen eine wichtige Rolle spielt. Dieser Problematik geht der folgende Beitrag nach, indem er Agilität operationalisiert und aufzeigt, wie sie für die Gestaltung von solchen Plattformen genutzt werden kann. Nach der Einleitung werden im zweiten Kapitel die beiden Themenfelder Agilität und datenorientierte B2B-Plattformen grundsätzlich erläutert. Im Kapitel drei wird ein konzeptioneller Rahmen für agile Unternehmen vorgestellt, der dann in seinen Teilbereichen für datenorientierte B2B-Plattformen im Detail analysiert und operationalisiert wird. Ein Fazit im letzten Kapitel rundet den Beitrag ab. Y1 - 2021 SN - 978-3-945997-27-7 SP - 439 EP - 452 PB - Götz Schmidt CY - Gießen ER - TY - CHAP A1 - Delke, Vincent A1 - Buchholz, Wolfgang A1 - Schiele, Holger T1 - Specifying roles in purchasing and supply management in the era of Industry 4.0: A Delphi study T2 - 28th EurOMA conference: Managing the “new normal”: The future of Operations and Supply Chain Management in unprecedented times N2 - New technologies and systems within the field of purchasing and supply management (PSM) call forth responsibilities and require expertise. Moving towards Industry 4.0 in purchasing, increasing attention on specialization within talent and skills, where human capital is needed to exploit the full potential of technologies. Based on an internet-based real-time Delhi study with 47 experts within the PSM field, six future purchasing roles have been defined and elaborated. These future roles connect to the maturing and emerging technologies within the purchasing field and provide a guideline to further develop towards Industry 4.0 in purchasing based on a human-centered evolutionary approach. Y1 - 2021 ER - TY - CHAP A1 - Buchholz, Wolfgang A1 - De Bie, Holger A1 - Kochendörfer, Ralph T1 - Supply Side of Data-Driven B2B Platforms: A Complementors’ Perspective T2 - 28th EurOMA conference: Managing the “new normal”: The future of Operations and Supply Chain Management in unprecedented times conference proceedings N2 - Innovative business models for data-driven B2B platforms evolve rapidly based on the prospects of digital technology. In addition to the platform provider, service providers on the supply side of the digital platform - the so-called complementors - play an important role in the process of value creation. This paper highlights the complementors’ perspective on the different facets of complementor relationship management (CoRM) and answers the following research questions: From the perspective of a complementor, what are the main fields of CoRM for data-driven B2B platforms? What factors of influence comprise the reason complementors join a platform? Y1 - 2021 SP - 1 EP - 13 ER -