TY  - CHAP
A1  - Beilmann, Sascha
A1  - Clever, Nico
T1  - Structuring Quality Management with the icebricks Business Process Management Approach
T2  - The Art of Structuring — Bridging the Gap Between Information Systems Research and Practice / Hrsg. K. Bergener, M. Räckers, A. Stein
Y1  - 2019
SN  - 978-3-030-06234-7
U6  - http://dx.doi.org/10.1007/978-3-030-06234-7
SP  - 167
EP  - 178
PB  - Springer International Publishing
ER  -