TY - JOUR A1 - Neffe, C. A1 - Wilderom, C.P.M. A1 - Lattuch, F. T1 - Family firm performance through transformational CEO leadership and familiness-related team forces JF - Leadership & Organization Development Journal N2 - Purpose. The purpose of this study is to test the role of familiness-related team forces induced by the CEO of family firms. In particular, we report on the effects of the transformational leadership style of CEOs on their respective top-management team (TMT) and firm performance when viewed through a familiness lens. Design/methodology/approach. Survey measures were taken from a snowballed sample of 72 CEOs of German family firms as well as from 245 members of their TMTs. We tested the aggregated firm-level data with objective performance indicators of the firms they led. Findings. Support was obtained for the three hypothesized team-force mediations and the four-path mediation model. The relationship between CEO’s transformational style and high family-firm performance is found to be serially mediated by TMT cohesion, behavioral integration and efficacy. Together, these three types of collective forces are assumed to be the familiness effect of a family-member CEO with a transformational leadership style. Originality. With our model we quantitatively tested familiness-type forces vis-à-vis firm performance. Theoretical and practical implications of these findings are discussed. KW - Executive Leadership, employee behaviors, Team-oriented leadership Y1 - 2024 SN - 0143-7739 VL - 45 IS - im Erscheinen SP - . EP - .. ER - TY - JOUR A1 - Bernhold, Torben T1 - Warum wir zufriedene (interne) Kunden haben müssen JF - Der Facility Manager KW - Kundenzufriedenheit, CREM, FM Y1 - 2023 SN - 0947-0026 VL - 30 IS - 1/2 SP - 18 EP - 21 ER - TY - CHAP A1 - Bernhold, Torben A1 - Wiesweg, Niklas T1 - Principal Agent Theory: Perspectives and Practices for effective workplace solutions T2 - A Handbook of Management Theories and Models for Office Environments and Services / Rianne Appel-Meulenbroek, Vitalija Danivska (Eds.) KW - Corporate Real Estate Management KW - Workplace Management KW - Principal-Agent-Theory Y1 - 2022 SN - 978-0-367-65287-6 U6 - http://dx.doi.org/10.4324/9781003128786 SP - 117 EP - 128 PB - Routledge CY - Oxon, New York ER - TY - CHAP A1 - Bernhold, Torben A1 - Wiesweg, Niklas A1 - Löhmer, Thomas A1 - Lill, Susanne T1 - Beyond Satisfaction - Internal Service Barometer for measuring customer satisfaction T2 - The 21st EuroFM Research Symposium. Ed. Tuuli Jylhä, Vitalija Danivska KW - Structural equation KW - Internal service barometer KW - Customer satisfaction KW - Facility Services Y1 - 2022 U6 - http://dx.doi.org/10.4233/uuid:7001767d-0ba1-4aca-abd2-613ccb2f7456 SP - 36 EP - 46 PB - Delft University of Technology - Breda University of Applied Sciences CY - Breda ER - TY - JOUR A1 - Wiesweg, Niklas A1 - Schäpers, Philipp A1 - Bernhold, Torben A1 - Hartmann, Timo T1 - On the challenges of inter-organisational data in real estate: The role of knowledge sharin JF - Engineering, Construction and Architectural Management KW - Knowledge management KW - Strategic management Y1 - 2022 U6 - http://dx.doi.org/10.1108/ECAM-12-2021-1081 SN - 0969-9988 VL - 2022 ER - TY - JOUR A1 - Neffe, C. A1 - Wilderom, C. P. M. A1 - Lattuch, F. T1 - Emotionally intelligent top management and high family firm performance: Evidence from Germany JF - European Management Journal N2 - Executives in family firms are often confronted with emotionally loaded issues, in part due to the need to include the interests of the owning family. Given this context, we hypothesize how high family-firm performance is affected by the emotional intelligence (EI) of a family-based CEO and top-management team (TMT), in addition to the CEO's transformational leadership (TFL) and TMT's behavioral integration. Survey measures were taken from a random sample of 72 CEOs of German family firms and 245 members of their TMTs. We found that TMT behavioral integration mediates between CEO TFL and objective firm performance while CEO EI is significantly related to both CEO TFL and TMT EI. Implications are discussed for future research thereby suggesting an extension to upper-echelon theory. Y1 - 2022 U6 - http://dx.doi.org/10.1016/j.emj.2021.07.007 VL - 40 IS - 3 SP - 372 EP - 383 ER - TY - JOUR A1 - Lattuch, F. A1 - Ruppert, E. T1 - Human resources, organizational learning and due diligence: Avoiding the honeymoon hangover effect in mergers and acquisitions JF - Development and Learning in Organizations N2 - Purpose. Mergers & acquisitions (M&As) can be an effective way to expand into new markets or business opportunities. Yet, a considerable number of failed M&As can be attributed to disregarded human resource (HR) concerns. In particular, an organization’s leadership tends to hail the advantages of a merger or acquisition during the early stages, raising employees’ expectations (honeymoon effect). Many documented failures in such corporate transactions indicate organizational members’ declining satisfaction following a deal (hangover effect). Design/methodology/approach. Drawing on in-depth interviews with senior M&A experts at a global big-four accountancy firm and focus group sessions with their respective clients, this study investigates in two cases the interplay between HR issues and M&A transactions and infers effective risk management actions. Findings. A honeymoon hangover after a transaction may appear in organizations if HR issues are neglected. Study results provide notable implications for HR departments and HR professionals facing a merger or acquisition. These implications include (1) focusing on HR risks, (2) involving HR executives to manage the HR due diligence efforts, (3) setting up transition teams that communicate well, (4) creating policies for learning and knowledge sharing, (5) developing new competencies for the NewCo, (6) being sensitive to cultural differences and (7) considering legal aspects. Originality/value. Although M&As have been much researched, relatively little has been written on practical managerial adaptation from a human resource perspective and its implications for organizational learning. This article helps address this imbalance by providing a people-oriented approach for effectively managing M&As from beginning to integration. Research limitations/ implications. The two transactions studied revealed patterns that are important for successful change. However, we should not underestimate the individual perspective in M&As. Further studies with interview data directly from stakeholders are important to analyze further the relationships between HR due diligence, organizational learning, effective knowledge transfer, and culture. Due to our research approach, we cannot claim that the results can be generalizable to all major M&As. Further research is needed to measure the impact of the HR Due Diligence aspects outlined on M&A success. Y1 - 2022 U6 - http://dx.doi.org/10.1108/DLO-07-2021-0120 VL - 36 IS - 3 SP - 12 EP - 14 ER - TY - JOUR A1 - Lind, S. C. A1 - Lattuch, F. T1 - M&As in family firms: keeping trust in the equation JF - Journal of Business Strategy N2 - Purpose. Experience suggests that a loss of trust may occur on both sides of the merger and acquisition (M&A) equation – acquirer and acquiree – though the latter is more generally considered the most affected. The purpose of this paper is to explore how a loss of trust during the M&A process in family firms can be avoided. An acquisition potentially triggers a loss of trust in the workplace and, as a result, a loss of productivity thereby causing the merged business to totter. Moreover, trust in a firm’s owner tends to be a key driver in merging family firms. Design/methodology/approach. The authors investigated an expanding German family firm that recently acquired other family firms. They conducted in-depth interviews on all hierarchical levels in both the acquiring and the acquired firm. These cases are taken from a wider study of acquiring family firms completed in 2019. Findings. Value congruence, integrity and openness are found to enhance trust during M&As, in particular, if the new owner of a merged enterprise is also a family entrepreneur. Under certain circumstances, the trust of employees in the acquired firm’s previous owner can be transferred to the new owner. Originality/value. This study explores how specific circumstances of family firms impacts organizational trust in M&A processes. The developed framework helps family firms to use characteristics of their specific nature as an asset to maintain their employees’ organizational trust before, during and even after M&As. KW - Trust, Change, Values, Family Firms, Merger, Acquisition Y1 - 2021 U6 - http://dx.doi.org/10.1108/JBS-01-2020-0009 VL - 42 IS - 3 SP - 188 EP - 195 ER - TY - CHAP A1 - Bernhold, Torben A1 - Wiesweg, Niklas T1 - The use of Key Performance Indicators in Real Estate Management - A stocktaking along the CREM maturity level T2 - Research Papers EuroFM, The 20th EuroFM Research Symposium / Jylhä Tuuli (ed.) KW - Corporate Real Estate Management KW - Maturity Model KW - Key Performance Indicator Y1 - 2021 SP - 63 EP - 71 PB - EuroFM CY - The Hague ER - TY - CHAP A1 - Clever, Lena A1 - Schatto-Eckrodt, Tim A1 - Clever, Nico A1 - Frischlich, Lena T1 - Extremism on the Second Glance: Automated Content Analysis of Covert Propaganda on Instagram T2 - Proceedings of the The 3rd Multidisciplinary International Symposium on Disinformation in Open Online Media Y1 - 2021 CY - Oxford, United Kingdom ER -