TY - GEN A1 - BERNHOLD, T. A1 - LELLEK, V. A1 - KOERS, J. A1 - YOUSSEF, L. T1 - International RESER Conference: Visualization of services - Closing expectations gaps and increasing service quality, XXIV. RESER Conference, 11.-13. September 2014, Helsinki, Finnland Y1 - 2014 SP - S. 900 EP - 911 ER - TY - GEN A1 - BERNHOLD, T. A1 - LATTUCH, F. A1 - RIEMENSCHNEIDER, F. T1 - Success dimensions for major real estate projects: the case of stadium development, SCEE`2014 Conference, Riga Technical University 55th International Scientific Conference, 14-17 October 2014 Y1 - 2014 ER - TY - JOUR A1 - BERNHOLD, T. A1 - LATTUCH, F. A1 - RIEMENSCHNEIDER, F. T1 - Success Dimensions for Major Real Estate Projects: The Case of Stadium Development JF - Baltic Journal of Real Estate Economics and Construction Management Y1 - 2014 IS - 2 SP - 23 EP - 29 ER - TY - GEN A1 - KOERS, J. A1 - LELLEK, V. A1 - BERNHOLD, T. A1 - YOUSSEF, L. T1 - Visualization of services - Closing expectation gaps and increasing service quality; 24th Annual RESER Conference, September 11-13, 2014, Helsinki, Finland. Y1 - 2014 ER - TY - CHAP A1 - KOERS, J. A1 - LELLEK, V. A1 - BERNHOLD, T. A1 - YOUSSEF, L. T1 - Visualization of services - Closing expectation gaps and increasing service quality. T2 - Thomas Baaken und Janusz Teczke (Hg.): Managing Disruption and Destabilisation Y1 - 2014 SP - 331 EP - 340 PB - International Management Foundation, Cracow University of Economics CY - Münster, Krakau ER -