TY - GEN A1 - BERNHOLD, T. T1 - Aspekte, Informationsflüsse und Akteure einer FM-gerechten Planung, Vortrag an der Westfälischen Wilhelms-Universität Münster , European Research Center for Information Systems, 03.11.2010. Y1 - 2010 ER - TY - CHAP A1 - Bernhold, Torben A1 - Schlicht, Christian A1 - Lellek, Vanessa ED - Tucker, Matthew T1 - Become an Outperformer! – Measurement of added value T2 - Research Paper for the 18th EuroFM Research Symposium KW - Facility Management Y1 - 2019 SN - 978-94-90694-10-4 SP - 44 EP - 56 PB - EuroFM CY - Schiphol-Rijk ER - TY - JOUR A1 - Neffe, C. A1 - Lattuch, F. T1 - Behavior of successful family and non-family executives in German family firms JF - Academy of Management Proceedings Y1 - 2018 VL - 2018 IS - 1 ER - TY - CHAP A1 - Bernhold, Torben A1 - Wiesweg, Niklas A1 - Löhmer, Thomas A1 - Lill, Susanne T1 - Beyond Satisfaction - Internal Service Barometer for measuring customer satisfaction T2 - The 21st EuroFM Research Symposium. Ed. Tuuli Jylhä, Vitalija Danivska KW - Structural equation KW - Internal service barometer KW - Customer satisfaction KW - Facility Services Y1 - 2022 U6 - http://dx.doi.org/10.4233/uuid:7001767d-0ba1-4aca-abd2-613ccb2f7456 SP - 36 EP - 46 PB - Delft University of Technology - Breda University of Applied Sciences CY - Breda ER - TY - CHAP A1 - Becker, Jörg A1 - Clever, Nico A1 - Holler, Justus A1 - Neumann, Maria T1 - Business Process Management in the Manufacturing Industry — ERP-replacement and ISO 9001 re-certification supported by the icebricks method T2 - Business Process Management Cases — Digital Innovation and Business Transformation in Practice / Hrsg. J. vom Brocke, J. Mendling Y1 - 2017 SN - 978-3-319-58306-8 SP - 413 EP - 429 PB - Springer CY - Berlin ER - TY - JOUR A1 - BECKER, J. A1 - BERNHOLD, T. A1 - BEVERUNGEN, D. A1 - KALING, N. A1 - KNACKSTEDT, R. A1 - LELLEK, V. A1 - RAUER, H. T1 - Construction of Productivity Models - A Tool-Supported Approach in the Area of Facility Management JF - Enterprise Modelling and Information Systems Architectures Y1 - 2012 IS - Vol. 7, No. 1 SP - 28 EP - 43 ER - TY - CHAP A1 - Bernhold, Torben A1 - Wiesweg, Niklas ED - Jylhä, Tuuli T1 - Creating a Holistic Real Estate Comprehension T2 - The 19th EuroFM Research Symposium KW - Facility Management KW - Corporate Real Estate Management Y1 - 2020 UR - https://eurofm.org/2020/06/03/19th-eurofm-research-symposium-proceedings-of-the-research-papers/ SN - 978-90-90333-13-7 SP - 7 EP - 14 PB - EuroFM CY - The Hague ER - TY - JOUR A1 - KANNING, U. P. A1 - VOGLER, S. A1 - BERNHOLD, T. A1 - GELLENBECK, K. T1 - Determinants of the implementation of facility management in German communes JF - Facilities Y1 - 2008 VL - 26 IS - 09/10 SP - 418 EP - 425 ER - TY - GEN A1 - BERNHOLD, T. A1 - HERRMANN, T. T1 - eConsultant for FM implementation - Holistic FM Implementation Model Based on Reference Processes, FM-Messe Frankfurt, Frankfurt am Main. Y1 - 2008 ER - TY - GEN A1 - BERNHOLD, T. A1 - HERRMANN, T. T1 - eConsultant for FM-Implementation, Your structured way for implementing a Facility Management, WorldWork Place, New Orleans. Y1 - 2008 ER -