TY - CHAP A1 - AVERBECK, A.-K. A1 - BERNHOLD, T. A1 - BRÄUER, S. A1 - KNACKSTEDT, R. A1 - MATZNER, M. T1 - Towards a Reference Model of Information Exchange and Coordination in Facility Management Networks T2 - MEIER, H. (Editor): Product-Service Integration for Sustainable Solutions; Proceedings of the 5th CIRP International Conference on Industrial Product-Service Systems, Bochum, Germany, March 14th-15th Y1 - 2013 SN - 978-3-642-30819-2 SP - 107 EP - 120 PB - Springer-Verlag CY - Heidelberg, New York, Dordrecht, London ET - 1 ER - TY - CHAP A1 - Becker, Jörg A1 - Clever, Nico A1 - Fleischer, Stefan A1 - Höhenberger, Steffen A1 - Rätzer, Sebastian T1 - Using Business Process Management for Effective and Efficient Quality Management / Hrsg. J. vom Brocke, A. Hevner, A. Mädche T2 - Design Science Research. Cases Y1 - 2020 SN - 978-3030467807 SP - 100 EP - 130 PB - Springer International Publishing CY - Switzerland ER - TY - CHAP A1 - Becker, Jörg A1 - Clever, Nico A1 - Holler, Justus A1 - Neumann, Maria T1 - Business Process Management in the Manufacturing Industry — ERP-replacement and ISO 9001 re-certification supported by the icebricks method T2 - Business Process Management Cases — Digital Innovation and Business Transformation in Practice / Hrsg. J. vom Brocke, J. Mendling Y1 - 2017 SN - 978-3-319-58306-8 SP - 413 EP - 429 PB - Springer CY - Berlin ER - TY - CHAP A1 - Beilmann, Sascha A1 - Clever, Nico T1 - Structuring Quality Management with the icebricks Business Process Management Approach T2 - The Art of Structuring — Bridging the Gap Between Information Systems Research and Practice / Hrsg. K. Bergener, M. Räckers, A. Stein Y1 - 2019 SN - 978-3-030-06234-7 U6 - http://dx.doi.org/10.1007/978-3-030-06234-7 SP - 167 EP - 178 PB - Springer International Publishing ER - TY - CHAP A1 - BERNHOLD, T. A1 - KALING, N. A1 - LELLEK, M. T1 - Measurement of productivity of property services - an empiric analysis of the status quo T2 - GANZ, W.; KIRCHERER, F.; SCHLETZ, A. (Hrsg.); Productivity of Services NextGen - Beyond Output/Input Y1 - 2011 SN - 978-3-8396-0297-3 SP - 190 EP - 191 PB - Fraunhofer Verlag CY - Stuttgart ET - 1. Aufl. ER - TY - CHAP A1 - BERNHOLD, T. A1 - KALING, N. A1 - LELLEK, V. T1 - Productivity Measurement Model - A Holistic Approach For Services T2 - Proceedings of the 11th EuroFM Research Symposium, 24.-25. May 2012 in Copenhagen, Denmark, IN: JUNGHANS, A.; JENSEN, P. A. (Editors) Y1 - 2012 SP - 20 EP - 30 PB - Polyeknisk Forlag CY - Lyngby ER - TY - CHAP A1 - BERNHOLD, T. A1 - KALING, N. A1 - LELLEK, V. T1 - Productivity Measurement Model - A Holistic Approach For Services T2 - JUNGHANS, A.; JENSEN, P. A (Editors) Proceedings of the 11th EuroFM Research Symposium, 24.-25. May 2012 in Copenhagen, Denmark Y1 - 2012 SP - 20 EP - 30 PB - Polyeknisk Forlag 2012 CY - Lyngby : ER - TY - CHAP A1 - BERNHOLD, T. A1 - KALING, N. A1 - LELLEK, V. T1 - Productivity Measurement Model - A Holistic Approach For Services T2 - JUNGHANS, A.; JENSEN, P. A (Editors) Proceedings of the 11th EuroFM Research Symposium, 24.-25. May 2012 in Copenhagen, Denmark Y1 - 2012 SP - 20 EP - 30 PB - Polyeknisk Forlag 2012 CY - Lyngby : ER - TY - CHAP A1 - Bernhold, Torben A1 - Wiesweg, Niklas T1 - Principal Agent Theory: Perspectives and Practices for effective workplace solutions T2 - A Handbook of Management Theories and Models for Office Environments and Services / Rianne Appel-Meulenbroek, Vitalija Danivska (Eds.) KW - Corporate Real Estate Management KW - Workplace Management KW - Principal-Agent-Theory Y1 - 2022 SN - 978-0-367-65287-6 U6 - http://dx.doi.org/10.4324/9781003128786 SP - 117 EP - 128 PB - Routledge CY - Oxon, New York ER - TY - CHAP A1 - Bügel, S A1 - Hertwig, J A1 - Kahl, J A1 - Lairon, D A1 - Paoletti, F A1 - Strassner, C T1 - The new Nordic diet as a prototype for regional sustainable diets. T2 - Alexandre Meybeck & Susanne redfern: Sustainable value chains for sustainable food systems – A workshop of the FAO/UNEP Programme on Sustainable Food Systems Y1 - 2016 SP - 109 EP - 116 PB - FAO CY - Rom ET - 1. ER -