TY  - CHAP
A1  - BERNHOLD, T.
A1  - KALING, N.
A1  - LELLEK, V.
T1  - Productivity Measurement Model - A Holistic Approach For Services
T2  - Proceedings of the 11th EuroFM Research Symposium, 24.-25. May 2012 in Copenhagen, Denmark, IN: JUNGHANS, A.;  JENSEN, P. A. (Editors)
Y1  - 2012
SP  - 20
EP  - 30
PB  - Polyeknisk Forlag
CY  - Lyngby
ER  - 
TY  - CHAP
A1  - BERNHOLD, T.
A1  - KALING, N.
A1  - LELLEK, V.
T1  - Productivity Measurement Model - A Holistic Approach For Services
T2  - JUNGHANS, A.; JENSEN, P. A (Editors) Proceedings of the 11th EuroFM Research Symposium, 24.-25. May 2012 in Copenhagen, Denmark
Y1  - 2012
SP  - 20
EP  - 30
PB  - Polyeknisk Forlag 2012
CY  - Lyngby :
ER  - 
TY  - CHAP
A1  - BERNHOLD, T.
A1  - KALING, N.
A1  - LELLEK, V.
T1  - Produktivitätsmessung von Dienstleistungen
T2  - BERNHOLD, T.; GELLENBECK, K.; RIEMENSCHNEIDER, F., Münsteraner Schriften zum Facility Management
Y1  - 2011
SP  - 108
EP  - 122
PB  - INFA-ISFM e.V.
CY  - Münster, Ahlen
ER  - 
TY  - GEN
A1  - BERNHOLD, T.
A1  - KALING, N.
A1  - LELLEK, V.
T1  - Measurement of productivity of property services: an empiric analysis of the status quo, XXI. International RESER Conference, Hamburg, 07.09.-10.09.2011 2011
Y1  - 2011
ER  - 
TY  - CHAP
A1  - BERNHOLD, T.
A1  - KALING, N.
A1  - LELLEK, V.
T1  - Produktivitätsmessung von Immobilien-Services - empirische Analyse und Status Quo
T2  - Facility Management Messe 2012 Tagungsband
Y1  - 2012
SP  - 157
EP  - 170
PB  - VDE Verlag 2012
CY  - Berlin, Offenbach
ER  - 
TY  - CHAP
A1  - BERNHOLD, T.
A1  - KALING, N.
A1  - LELLEK, V.
T1  - Productivity Measurement Model - A Holistic Approach For Services
T2  - JUNGHANS, A.; JENSEN, P. A (Editors) Proceedings of the 11th EuroFM Research Symposium, 24.-25. May 2012 in Copenhagen, Denmark
Y1  - 2012
SP  - 20
EP  - 30
PB  - Polyeknisk Forlag 2012
CY  - Lyngby :
ER  - 
TY  - CHAP
A1  - BERNHOLD, T.
A1  - KALING, N.
A1  - LELLEK, M.
T1  - Produktivitätsmessung von Immobilien-Services - empirische Analyse und Status Quo
T2  - Facility Management Messe 2012 Tagungsband
Y1  - 2012
SN  - 978-3-8007-3417-7
SP  - 157
EP  - 170
PB  - VDE Verlag
CY  - Berlin, Offenbach
ER  - 
TY  - GEN
A1  - BERNHOLD, T.
A1  - KALING, N.
A1  - LELLEK, M.
T1  - Measurement of productivity of property services: an empiric analysis of the status quo, XXI. International RESER Conference, Hamburg, 07.09.-10.09.2011
Y1  - 2011
ER  - 
TY  - CHAP
A1  - BERNHOLD, T.
A1  - KALING, N.
A1  - LELLEK, M.
T1  - Produktivitätsmessung von Dienstleistungen
T2  - BERNHOLD, T.; GELLENBECK, K.; RIEMENSCHNEIDER, F., Münsteraner Schriften zum Faclity Management
Y1  - 2011
SN  - 978-3-00-036210-1
SP  - 108
EP  - 122
PB  - INFA-ISFM e.V.
CY  - Münster, Ahlen
ER  - 
TY  - CHAP
A1  - BERNHOLD, T.
A1  - KALING, N.
A1  - LELLEK, M.
T1  - Measurement of productivity of property services - an empiric analysis of the status quo
T2  - GANZ, W.; KIRCHERER, F.; SCHLETZ, A. (Hrsg.); Productivity of Services NextGen - Beyond Output/Input
Y1  - 2011
SN  - 978-3-8396-0297-3
SP  - 190
EP  - 191
PB  - Fraunhofer Verlag
CY  - Stuttgart
ET  - 1. Aufl.
ER  -