TY  - GEN
A1  - BERNHOLD, T.
A1  - SCHLICHT, C.
A1  - LELLEK, V.
T1  - Added Value im CREM/FM - Studienergebnisse - Past - Present - Future, Münster, November 2018
Y1  - 2018
ER  - 
TY  - JOUR
A1  - Lattuch, F.
A1  - Schlicht, C.
A1  - Dankert, P.
T1  - Shaping the organizational learning strategy through customer journey mapping: Insights from shopping mall operators
JF  - Development and Learning in Organizations
Y1  - 2023
U6  - http://dx.doi.org/10.1108/DLO-09-2022-0176
SN  - 1477-7282
VL  - 37
IS  - 6
SP  - 8
EP  - 11
ER  -