TY  - CHAP
A1  - Bernhold, Torben
A1  - Wiesweg, Niklas
ED  - Jylhä, Tuuli
T1  - Creating a Holistic Real Estate Comprehension
T2  - The 19th EuroFM Research Symposium
KW  - Facility Management
KW  - Corporate Real Estate Management
Y1  - 2020
UR  - https://eurofm.org/2020/06/03/19th-eurofm-research-symposium-proceedings-of-the-research-papers/
SN  - 978-90-90333-13-7
SP  - 7
EP  - 14
PB  - EuroFM
CY  - The Hague
ER  - 
TY  - CHAP
A1  - Bernhold, Torben
A1  - Wiesweg, Niklas
T1  - The use of Key Performance Indicators in Real Estate Management - A stocktaking along the CREM maturity level
T2  - Research Papers EuroFM, The 20th EuroFM Research Symposium / Jylhä  Tuuli (ed.)
KW  - Corporate Real Estate Management
KW  - Maturity Model
KW  - Key Performance Indicator
Y1  - 2021
SP  - 63
EP  - 71
PB  - EuroFM
CY  - The Hague
ER  - 
TY  - CHAP
A1  - Bernhold, Torben
A1  - Wiesweg, Niklas
A1  - Löhmer, Thomas
A1  - Lill, Susanne
T1  - Beyond Satisfaction - Internal Service Barometer for measuring customer satisfaction
T2  - The 21st EuroFM Research Symposium. Ed. Tuuli Jylhä, Vitalija Danivska
KW  - Structural equation
KW  - Internal service barometer
KW  - Customer satisfaction
KW  - Facility Services
Y1  - 2022
U6  - http://dx.doi.org/10.4233/uuid:7001767d-0ba1-4aca-abd2-613ccb2f7456
SP  - 36
EP  - 46
PB  - Delft University of Technology - Breda University of Applied Sciences
CY  - Breda
ER  -