TY  - CHAP
A1  - Becker, Jörg
A1  - Clever, Nico
A1  - Fleischer, Stefan
A1  - Höhenberger, Steffen
A1  - Rätzer, Sebastian
T1  - Using Business Process Management for Effective and Efficient Quality Management / Hrsg. J. vom Brocke, A. Hevner, A. Mädche
T2  - Design Science Research. Cases
Y1  - 2020
SN  - 978-3030467807
SP  - 100
EP  - 130
PB  - Springer International Publishing
CY  - Switzerland
ER  - 
TY  - CHAP
A1  - Becker, Jörg
A1  - Clever, Nico
A1  - Holler, Justus
A1  - Neumann, Maria
T1  - Business Process Management in the Manufacturing Industry — ERP-replacement and ISO 9001 re-certification supported by the icebricks method
T2  - Business Process Management Cases — Digital Innovation and Business Transformation in Practice  / Hrsg. J. vom Brocke, J. Mendling
Y1  - 2017
SN  - 978-3-319-58306-8
SP  - 413
EP  - 429
PB  - Springer
CY  - Berlin
ER  -