TY - CHAP A1 - BERNHOLD, T. A1 - KALING, N. A1 - LELLEK, V. T1 - Productivity Measurement Model - A Holistic Approach For Services T2 - Proceedings of the 11th EuroFM Research Symposium, 24.-25. May 2012 in Copenhagen, Denmark, IN: JUNGHANS, A.; JENSEN, P. A. (Editors) Y1 - 2012 SP - 20 EP - 30 PB - Polyeknisk Forlag CY - Lyngby ER - TY - CHAP A1 - BERNHOLD, T. A1 - KALING, N. A1 - LELLEK, V. T1 - Productivity Measurement Model - A Holistic Approach For Services T2 - JUNGHANS, A.; JENSEN, P. A (Editors) Proceedings of the 11th EuroFM Research Symposium, 24.-25. May 2012 in Copenhagen, Denmark Y1 - 2012 SP - 20 EP - 30 PB - Polyeknisk Forlag 2012 CY - Lyngby : ER - TY - CHAP A1 - BERNHOLD, T. A1 - KALING, N. A1 - LELLEK, V. T1 - Produktivitätsmessung von Immobilien-Services - empirische Analyse und Status Quo T2 - Facility Management Messe 2012 Tagungsband Y1 - 2012 SP - 157 EP - 170 PB - VDE Verlag 2012 CY - Berlin, Offenbach ER - TY - CHAP A1 - BERNHOLD, T. A1 - KALING, N. A1 - LELLEK, V. T1 - Productivity Measurement Model - A Holistic Approach For Services T2 - JUNGHANS, A.; JENSEN, P. A (Editors) Proceedings of the 11th EuroFM Research Symposium, 24.-25. May 2012 in Copenhagen, Denmark Y1 - 2012 SP - 20 EP - 30 PB - Polyeknisk Forlag 2012 CY - Lyngby : ER - TY - CHAP A1 - BERNHOLD, T. A1 - KALING, N. A1 - LELLEK, M. T1 - Produktivitätsmessung von Immobilien-Services - empirische Analyse und Status Quo T2 - Facility Management Messe 2012 Tagungsband Y1 - 2012 SN - 978-3-8007-3417-7 SP - 157 EP - 170 PB - VDE Verlag CY - Berlin, Offenbach ER -