@book{ArnoldHermsenLoecherbachetal.2011,
  author    = {Arnold, Jens and Hermsen, Thomas and L{\"o}cherbach, Peter and Mennemann, Hugo and Poguntke-Rauer, Markus},
  title     = {Erfolgreiche Hilfesteuerung im Jugendamt. Softwarebasiertes Case Management auf dem Pr{\"u}fstand},
  address   = {St. Ottilien},
  year      = {2011},
  language  = {de}
}
@book{LoecherbachHermsenMennemann2009,
  author    = {L{\"o}cherbach, Peter and Hermsen, Thomas and Mennemann, Hugo},
  title     = {Case Management in der Jugendhilfe},
  publisher = {Ernst Reinhardt},
  address   = {M{\"u}nchen, Basel},
  year      = {2009},
  language  = {de}
}