@misc{LinnemannJucks2016, author = {Linnemann, Gesa and Jucks, Regina}, title = {"Say it Again!? - The Role of Lexical Alignment for Assessing the Communication with a Spoken Dialogue System. Vortrag beim 26th Annual Meeting of the Society for Text \& Discourse, Kassel.}, year = {2016}, language = {en} } @misc{LinnemannJucks2014, author = {Linnemann, Gesa and Jucks, Regina}, title = {"As the question, so the answer?" Exploring the Adaptive Mechanism of Communication: Insights from HCI. Vortrag beim 24th Annual Meeting of the Society for Text \& Discourse, Chicago.}, year = {2014}, language = {en} } @article{LinnemannJucks2018, author = {Linnemann, Gesa and Jucks, Regina}, title = {'Can I Trust the Spoken Dialogue System Because It Uses the Same Words as I Do?'—Influence of Lexically Aligned Spoken Dialogue Systems on Trustworthiness and User Satisfaction}, series = {Interacting with Computers}, volume = {30}, journal = {Interacting with Computers}, number = {3}, doi = {10.1093/iwc/iwy005}, pages = {173 -- 186}, year = {2018}, abstract = {One of many ways in which spoken dialogue systems (SDS) are becoming more and more flexible is in their choice of words (e.g. alignment to the user's vocabulary). We examined how users perceive such adaptive and non-adaptive SDS regarding trustworthiness and usability. In Experiment 1, 130 participants read out questions to an SDS that either made or did not make lexical alignment in its replies. They perceived higher cognitive demand when the SDS did not employ alignment. In Experiment 2, 135 participants listened to a conversation between a human and the same SDS in an online study. They judged the aligned SDS to have more integrity and to be more likeable. Implications for the design of SDS are discussed.}, language = {en} } @misc{LinnemannJucks2016, author = {Linnemann, Gesa and Jucks, Regina}, title = {Vertrauen in Siri® und Co?! - Auswirkungen sprachlicher Anpassung auf die eingesch{\"a}tzte Vertrauensw{\"u}rdigkeit von Gesprochenen Dialogsystemen. Vortrag auf dem 50. Kongress der Deutschen Gesellschaft f{\"u}r Psychologie, Leipzig.}, year = {2016}, language = {de} } @incollection{JucksLinnemannThonetal.2016, author = {Jucks, Regina and Linnemann, Gesa and Thon, F. M. and Zimmermann, M.}, title = {Trust the words: Insights into the role of language in trust building in a digitalized world}, series = {Trust and Communication in a Digitalized World. Models and Concepts of Trust Research}, booktitle = {Trust and Communication in a Digitalized World. Models and Concepts of Trust Research}, editor = {Bl{\"o}baum, B.}, publisher = {Springer}, address = {Berlin}, isbn = {978-3-319-28059-2}, doi = {10.1007/978-3-319-28059-2}, publisher = {FH M{\"u}nster - University of Applied Sciences}, pages = {225 -- 237}, year = {2016}, language = {en} } @misc{LinnemannJucks2014, author = {Linnemann, Gesa and Jucks, Regina}, title = {Talking to a birdbrained computer or to an elaborated human - Differences in lexical alignment and their explanations. Poster pr{\"a}sentiert auf dem International Workshop on Language Production, Geneva.}, year = {2014}, language = {en} } @misc{BrummernhenrichLinnemannJucks2016, author = {Brummernhenrich, Benjamin and Linnemann, Gesa and Jucks, Regina}, title = {Socializing Siri: Politeness in Spoken Dialogue Systems. Vortrag beim Twenty-Sixth Annual Meeting of the Society for Text and Discourse, Kassel.}, year = {2016}, language = {en} } @misc{LinnemannBrummernhenrichJucks2017, author = {Linnemann, Gesa and Brummernhenrich, Benjamin and Jucks, Regina}, title = {Computer, wie redest du mit mir? - H{\"o}flichkeit in einem Gesprochenen Dialogsystem zu Studieninformationen - Vortrag auf der gemeinsamen Fachtagung der Fachgruppen P{\"a}dagogische Psychologie und Entwicklungspsychologie PAEPSY, 11.-14.Sept. 2017, M{\"u}nster}, year = {2017}, language = {de} } @misc{LinnemannJucks2014, author = {Linnemann, Gesa and Jucks, Regina}, title = {Automatisiert oder reflektiert: Eine Untersuchung zur lexikalischen Anpassung an Mensch und „Siri". Vortrag auf dem 49. Kongress der Deutschen Gesellschaft f{\"u}r Psychologie, Bochum.}, year = {2014}, language = {de} } @article{LinnemannJucks2016, author = {Linnemann, Gesa and Jucks, Regina}, title = {As in the Question, so in the Answer? - Language Style of Human and Machine Speakers Affects Interlocutors' Convergence on Wordings}, series = {Journal of Language and Social Psychology}, volume = {35}, journal = {Journal of Language and Social Psychology}, number = {6}, doi = {10.1177/0261927X15625444}, pages = {686 -- 697}, year = {2016}, abstract = {People adapt their word choice to both humans and computers. In this study, language style (elaborated vs. restricted) and perceived conversational partner (human vs. spoken dialogue system) were varied. Convergence was greater when reacting to a restricted language style. Participants preferred human partners and an elaborated language style. In line with communication accommodation theory, results suggest that considering restricted capabilities (cognitive organization) constitutes a central motive for convergence. Implications for spoken dialogue system design are discussed.}, language = {en} } @incollection{LinnemannBrummernhenrichJucks2014, author = {Linnemann, Gesa and Brummernhenrich, B. and Jucks, Regina}, title = {A matter of politeness? On the role of face-threatening acts in online tutoring}, series = {Face work and social media}, booktitle = {Face work and social media}, editor = {Bedijs, K. and Held, G. and Maaß, C.}, publisher = {LIT}, address = {M{\"u}nster}, isbn = {978-3-643-90435-5}, publisher = {FH M{\"u}nster - University of Applied Sciences}, pages = {423 -- 440}, year = {2014}, language = {en} } @misc{BrummernhenrichLinnemannJucks2016, author = {Brummernhenrich, Benjamin and Linnemann, Gesa and Jucks, Regina}, title = {"Siri, bitte sei h{\"o}flich!" - Zur Rolle von H{\"o}flichkeit bei Spoken Dialogue Systems. Vortrag auf dem 50. Kongress der Deutschen Gesellschaft f{\"u}r Psychologie, 2016 in Leipzig.}, year = {2016}, language = {de} }