@article{LinnemannReginaBrummernhenrich2018, author = {Linnemann, Gesa and Regina, Jucks and Brummernhenrich, Benjamin}, title = {Student Evaluations of a (Rude) Spoken Dialogue System Insights from an experimental study. Advances in Human-Computer Interaction}, series = {Advances in Human-Computer Interaction}, journal = {Advances in Human-Computer Interaction}, doi = {10.1155/2018/8406187}, pages = {10}, year = {2018}, abstract = {Communicating with spoken dialogue systems (SDS) such as Apple's Siri® and Google's Now is becoming more and more common. We report a study that manipulates an SDS's word use with regard to politeness. In an experiment, 58 young adults evaluated the spoken messages of our self-developed SDS as it replied to typical questions posed by university freshmen. The answers were either formulated politely or rudely. Dependent measures were both holistic measures of how students perceived the SDS as well as detailed evaluations of each single answer. Results show that participants not only evaluated the content of rude answers as being less appropriate and less pleasant than the polite answers, but also evaluated the rude system as less accurate. Lack of politeness also impacted aspects of the perceived trustworthiness of the SDS. We conclude that users of SDS expect such systems to be polite, and we then discuss some practical implications for designing SDS.}, language = {en} } @article{LinnemannJucks2018, author = {Linnemann, Gesa and Jucks, Regina}, title = {'Can I Trust the Spoken Dialogue System Because It Uses the Same Words as I Do?'—Influence of Lexically Aligned Spoken Dialogue Systems on Trustworthiness and User Satisfaction}, series = {Interacting with Computers}, volume = {30}, journal = {Interacting with Computers}, number = {3}, doi = {10.1093/iwc/iwy005}, pages = {173 -- 186}, year = {2018}, abstract = {One of many ways in which spoken dialogue systems (SDS) are becoming more and more flexible is in their choice of words (e.g. alignment to the user's vocabulary). We examined how users perceive such adaptive and non-adaptive SDS regarding trustworthiness and usability. In Experiment 1, 130 participants read out questions to an SDS that either made or did not make lexical alignment in its replies. They perceived higher cognitive demand when the SDS did not employ alignment. In Experiment 2, 135 participants listened to a conversation between a human and the same SDS in an online study. They judged the aligned SDS to have more integrity and to be more likeable. Implications for the design of SDS are discussed.}, language = {en} } @article{KurtenbachRauf2018, author = {Kurtenbach, Sebastian and Rauf, Abdul}, title = {The Impact of Segregated Diversity on the Code of the Street: An Analysis of Violence-related Norms in Selected Post-Industrial Neighborhoods in Germany}, series = {International Journal of Conflict and Violence}, journal = {International Journal of Conflict and Violence}, pages = {angenommen}, year = {2018}, language = {en} } @article{Kurtenbach2018, author = {Kurtenbach, Sebastian}, title = {Patterns of transnational family life under the conditions of poverty. A case study from Plovdiv-Stolipinovo}, series = {Ethnologia Balkanica}, volume = {20}, journal = {Ethnologia Balkanica}, pages = {angenommen}, year = {2018}, language = {en} } @article{Kurtenbach2018, author = {Kurtenbach, Sebastian}, title = {Inside transnational social spaces: Transmigrants from Romania and Bulgaria in the Nordstadt district of Dortmund}, series = {Etnologia Slovaca et Slavica}, volume = {39}, journal = {Etnologia Slovaca et Slavica}, pages = {89 -- 103}, year = {2018}, language = {en} } @article{Hoffmann2018, author = {Hoffmann, Bernward}, title = {Digitalisierung und Mediatisierung. Prozesse, die das Individuum und das soziale Miteinander ver{\"a}ndern}, series = {Theologie und Glaube}, volume = {108}, journal = {Theologie und Glaube}, number = {4}, issn = {0049-366X}, pages = {335 -- 355}, year = {2018}, language = {de} } @article{GesmannLenkenhoff2018, author = {Gesmann, Stefan and Lenkenhoff, Mike}, title = {(Neu im) ASD - Alles Routine? St{\"a}ndige Vergewisserung!}, series = {Jugendhilfereport}, journal = {Jugendhilfereport}, number = {01}, pages = {32 -- 34}, year = {2018}, language = {mul} } @article{Gesmann2018, author = {Gesmann, Stefan}, title = {Bildung messen - Neue Ans{\"a}tze suchen}, series = {Weiterbildung - Zeitschrift f{\"u}r Grundlagen, Praxis und Trends}, journal = {Weiterbildung - Zeitschrift f{\"u}r Grundlagen, Praxis und Trends}, number = {4}, pages = {6 -- 8}, year = {2018}, language = {mul} } @article{GauselLeachMazziottaetal.2018, author = {Gausel, Nicolay and Leach, Colin and Mazziotta, Agostino and Feuchte, Friederike}, title = {Seeking revenge or seeking reconciliation? How concern for social-image and felt shame helps explain responses in reciprocal intergroup conflict}, series = {European Journal of Social Psychology}, volume = {48}, journal = {European Journal of Social Psychology}, doi = {10.1002/ejsp.2295}, pages = {62 -- 72}, year = {2018}, language = {en} } @article{FroncekMazziottaPiperetal.2018, author = {Froncek, Benjamin and Mazziotta, Agostino and Piper, Verena and Rohmann, Anette}, title = {Evaluation competencies in the context of diversity training: The practitioners' point of view}, series = {Evaluation and Program Planning}, volume = {67}, journal = {Evaluation and Program Planning}, issn = {0149-7189}, pages = {122 -- 128}, year = {2018}, language = {en} }