@book{Merchel2001,
  author    = {Merchel, Joachim},
  title     = {Qualit{\"a}tsmanagement in der sozialen Arbeit},
  edition   = {1. Aufl.},
  publisher = {Votum},
  address   = {M{\"u}nster},
  isbn      = {3-935984-02-2},
  pages     = {215 S.},
  year      = {2001},
  language  = {de}
}
@book{Merchel2001,
  author    = {Merchel, Joachim},
  title     = {Sozialmanagement},
  edition   = {1. Aufl.},
  publisher = {Votum},
  address   = {M{\"u}nster},
  isbn      = {3-933158-61-3},
  pages     = {119 S. : graph. Darst.},
  year      = {2001},
  language  = {de}
}