@inproceedings{KindsgrabDircksenZadek2024, author = {Kindsgrab, Kai and Dircksen, Michael and Zadek, Hartmut}, title = {Analysing Vehicle Cost Dynamics: How CO2 Pricing Drives Electrification in Road Transport}, series = {17th International Doctoral Students Workshop on Logistics, Supply Chain and Production Management}, booktitle = {17th International Doctoral Students Workshop on Logistics, Supply Chain and Production Management}, organization = {Otto von Guericke University Library, Magdeburg, Germany}, isbn = {978-3-948749-47-7}, doi = {10.25673/116221}, pages = {39 -- 46}, year = {2024}, language = {en} } @inproceedings{EschenbaecherKuehlWiethoelter2022, author = {Eschenb{\"a}cher, Jens and K{\"u}hl, Linus and Wieth{\"o}lter, Jost}, title = {Initial Approach for Data Mining in Logistics: software supported prognosis exemplified by delivery damage probabilities depending on different factors}, series = {Proceedings of the 26th International Symposium on Logistics}, booktitle = {Proceedings of the 26th International Symposium on Logistics}, isbn = {13 978-0-85358-350-9}, pages = {32 -- 32}, year = {2022}, language = {en} } @inproceedings{StekZunkDelkeetal.2018, author = {Stek, Klaas and Zunk, Bernd Markus and Delke, Vincent and Schiele, Holger}, title = {Addressing the gap between employees' needs and learning objectives in purchasing \& supply management (PSM study programs; a student-centered learning approach}, series = {Proceedings 12th INTED conference}, booktitle = {Proceedings 12th INTED conference}, address = {Valencia, Spain}, year = {2018}, abstract = {This paper focusses on effective teaching and learning methods in the context of a larger project that aims to align objectives in higher education with employer requirements in the field of purchasing and supply management (PSM). The reason is that little is known about which specific skills and competencies of PSM professionals are needed outside academia and which learning objective higher education should incorporate to meet the practical PSM requirements of firms and organisations. Practice as well as literature share the understanding that PSM professionals need a well-balanced mixture of knowledge and soft-skills: the merely explicit know-what (codified knowledge), know-why (theory), know-how (method) and inter- \& intrapersonal soft skills.}, language = {en} } @inproceedings{SormaniChak2019, author = {Sormani, Eva and Chak, Choiwai Maggie}, title = {Bringing Society Back: A playbook to re-connect science and community, presentation at University-Industry Interaction Conference 2019 (18-20.06.2019)}, year = {2019}, language = {en} } @inproceedings{WiethoelterSalingreFeldmannetal.2023, author = {Wieth{\"o}lter, Jost and Salingr{\´e}, Jan and Feldmann, Carsten and Schwanitz, Johannes and Niessing, J{\"o}rg}, title = {Exploring Customer Journey Mining and RPA: Prediction of Customers' Next Touchpoint}, series = {Business Process Management: Blockchain, Robotic Process Automation and Educators Forum}, booktitle = {Business Process Management: Blockchain, Robotic Process Automation and Educators Forum}, editor = {K{\"o}pke, Julius and Plattfaut, Ralf and Gdowska, Katarzyna and Munoz-Gama, Jorge and van der Werf, Jan Martijn and L{\´o}pez-Pintado, Orlenys and Rehse, Jana-Rebecca and Gonzalez-Lopez, Fernanda and Smit, Koen}, publisher = {Springer}, isbn = {978-3-031-43432-7}, issn = {1865-1348}, doi = {https://doi.org/10.1007/978-3-031-43433-4}, pages = {181 -- 196}, year = {2023}, abstract = {In-depth analysis of customer journeys to broaden the understanding of customer behaviors and expectations in order to improve the customer experience is considered highly relevant in modern business practices. Recent studies predominantly focus on retrospective analysis of customer data, whereas more forward-directed concepts, namely predictions, are rarely addressed. Additionally, the integration of robotic process automation (RPA) to potentially increase the efficiency of customer journey analysis is not discussed in the current field of research. To fill this research gap, this paper introduces "customer journey mining". Process mining techniques are applied to leverage digital customer data for accurate prediction of customer movements through individual journeys, creating valuable insights for improving the customer experience. Striving for improved efficiency, the potential interplay of RPA and customer journey mining is examined accordingly. The research methodology followed is based on a design science research process. An initially defined customer journey mining artifact is operationalized through an illustrative case study. This operationalization is achieved by analyzing a log file of an online travel agency functioning as an orientation for researchers and practitioners while also evaluating the initially defined framework. The data is used to train seven distinct prediction models to forecast the touchpoint a customer is most likely to visit next. Gradient-boosted trees yield the highest prediction accuracy with 43.1\%. The findings further indicate technical suitability for RPA implementation, while financial viability is unlikely.}, language = {en} } @inproceedings{EschenbaecherWiethoelterKuehl2023, author = {Eschenb{\"a}cher, Jens and Wieth{\"o}lter, Jost and K{\"u}hl, Linus}, title = {Data-driven supply chain analysis: Development and potential analysis of a model-based damage prediction approach and its integration into SCM}, series = {Proceedings of the 27th International Symposium on Logistics}, booktitle = {Proceedings of the 27th International Symposium on Logistics}, isbn = {13 978-0-85358-352-3}, pages = {136 -- 144}, year = {2023}, abstract = {Against the setting of an increasing need for innovation and low margins, companies in the logistics sector are facing highly competitive pressure. One field with high potential for optimization lies within damage quotas. The use of big data analytics or data mining represents a promising approach to face this challenge. However, within supply chain management, data mining is hardly being researched on regarding damage quotas and thus not being utilized to its full possible extend. At the current time it seems to predominantly be used for route and utilization optimization while the analysis of delivery damages is hardly considered. The aim of this research is therefore to showcase an initial approach for data mining in logistics to predict delivery damage probabilities and to validate this by means of a multiple case study research. To create a sound basis for evaluation, the groundwork is laid out based on CRISP-DM by the analysis of reference data (German road-cargo market). As a central result it is noted that data mining can systematically be used to help reducing the damages by forecasting the probabilities of damages occurring during transport in dependence of different factors. The approach can be utilized across different markets as long as sufficient data tracking delivery damages is being collected within a company. Challenges arise in the field of air- and sea-freight.}, language = {en} } @inproceedings{AppelhansFeldmannBorgmann2024, author = {Appelhans, Hendrik and Feldmann, Carsten and Borgmann, Christopher}, title = {Sensor-Based Analysis of Manual Processes in Production and Logistics: Motion-Mining versus Lean Tools}, series = {International Conference on Dynamics in Logistics. Michael Freitag, Aseem Kinra, Herbert Kotzab, Nicole Megow (Eds.)}, booktitle = {International Conference on Dynamics in Logistics. Michael Freitag, Aseem Kinra, Herbert Kotzab, Nicole Megow (Eds.)}, publisher = {Springer Nature Switzerland}, address = {Cham}, isbn = {978-3-031-56826-8}, doi = {10.1007/978-3-031-56826-8_18}, pages = {235 -- 248}, year = {2024}, language = {en} } @inproceedings{EschenbaecherDircksenKuehletal.2023, author = {Eschenb{\"a}cher, Jens and Dircksen, Michael and K{\"u}hl, Linus and Wieth{\"o}lter, Jost}, title = {Initial approach for AI-based real time global risk assessment in SCM}, series = {Proceedings of the 27th International Symposium on Logistics}, booktitle = {Proceedings of the 27th International Symposium on Logistics}, isbn = {13 978-0-85358-352-3}, pages = {75 -- 76}, year = {2023}, language = {en} } @inproceedings{KuehlWiethoelterDircksen2024, author = {K{\"u}hl, Linus and Wieth{\"o}lter, Jost and Dircksen, Michael}, title = {Enhancing Supply Chain Risk Identification: Analyzing the Impact of LLM Parameters for precise Classification}, series = {Building sustainable connectivity through logistics and supply chains : proceedings of the 28th International Symposium on Logistics (ISL 2024) : 07-10th July 2024}, booktitle = {Building sustainable connectivity through logistics and supply chains : proceedings of the 28th International Symposium on Logistics (ISL 2024) : 07-10th July 2024}, publisher = {Centre for Concurrent Enterprise, Nottingham University Business School}, address = {Nottingham, UK}, isbn = {978-0-85358-354-7}, pages = {197 -- 205}, year = {2024}, abstract = {This study investigates the impact of Large Language Model (LLM) parameters, specifically temperature and top P, on Supply Chain Risk Detection (SCRD). With a heightened focus on Supply Chain Risk Management (SCRM) using AI, the research employs a Design of Experiments (DoE) approach. The results reveal optimal temperature values for valid assessments in SCRD applications. The study emphasizes the importance of tailored LLM parameter settings, contributing insights for future research and practical applications in enhancing supply chain resilience. Suggestions for incorporating Response Surface Methodology (RSM) and refining the process are proposed for further investigation.}, language = {en} } @inproceedings{WiethoelterKuehl2024, author = {Wieth{\"o}lter, Jost and K{\"u}hl, Linus}, title = {Supply Network Mapping: Development of a region-centric Approach}, series = {Building sustainable connectivity through logistics and supply chains : proceedings of the 28th International Symposium on Logistics (ISL 2024) : 07-10th July 2024}, booktitle = {Building sustainable connectivity through logistics and supply chains : proceedings of the 28th International Symposium on Logistics (ISL 2024) : 07-10th July 2024}, publisher = {Centre for Concurrent Enterprise, Nottingham University Business School}, address = {Nottingham, UK}, isbn = {978-0-85358-354-7}, pages = {101 -- 102}, year = {2024}, language = {en} } @inproceedings{BuchholzDelkeSchiele2021, author = {Buchholz, Wolfgang and Delke, Vincent and Schiele, Holger}, title = {Assessing serious games within purchasing and supply management education: an in-class experiment}, series = {European Conference Games-Based Learning}, booktitle = {European Conference Games-Based Learning}, year = {2021}, language = {en} } @inproceedings{OPUS4-18101, title = {Supply chain resilience navigator - How to achieve a resilient supply chain}, series = {9th International Conference on Dynamics in Logistics (LIDC), Bremen}, booktitle = {9th International Conference on Dynamics in Logistics (LIDC), Bremen}, year = {2024}, language = {en} } @inproceedings{GerschSchoelerHewing2010, author = {Gersch, Martin and Sch{\"o}ler, Bernd and Hewing, Michael}, title = {Service Dominant Logic and Business Process Blueprinting: Enhancing the View on Performance by Integrating the Customer Perspective}, series = {16th Americas Conference on Information Systems (AMCIS)}, booktitle = {16th Americas Conference on Information Systems (AMCIS)}, publisher = {AIS/ICIS}, isbn = {978-1-61738-952-8}, pages = {1611 -- 1620}, year = {2010}, language = {en} } @inproceedings{GerschLindertHewing2010, author = {Gersch, Martin and Lindert, Ralf and Hewing, Michael}, title = {AAL-business models: Different prospects for the successful implementation of innovative services in the first and second healthcare market}, series = {Proceedings of the AALIANCE European Conference on AAL}, booktitle = {Proceedings of the AALIANCE European Conference on AAL}, year = {2010}, language = {en} } @inproceedings{MorgretFeldmannMatthies2024, author = {Morgret, Linda and Feldmann, Carsten and Matthies, Benjamin}, title = {Value Driver Trees for KPI-Based Decision Analytics: Process Performance in the Order-to-Delivery Process}, series = {Proceedings of the 57th Hawaii International Conference on System Sciences (HICSS)}, booktitle = {Proceedings of the 57th Hawaii International Conference on System Sciences (HICSS)}, isbn = {978-0-9981331-7-1}, doi = {10.25974/fhms-17513}, url = {http://nbn-resolving.de/urn:nbn:de:hbz:836-opus-175131}, year = {2024}, language = {en} } @inproceedings{Hewing2011, author = {Hewing, Michael}, title = {In the eye of the beholder: Customer-oriented Process Management through Blueprinting}, series = {9th International Conference on Business Process Management (BPM), Clermont-Ferrand, France, 28. August-02. September 2011}, booktitle = {9th International Conference on Business Process Management (BPM), Clermont-Ferrand, France, 28. August-02. September 2011}, year = {2011}, language = {en} } @inproceedings{GerschSchoelerHewing2011, author = {Gersch, Martin and Sch{\"o}ler, Bernd and Hewing, Michael}, title = {Business Process Blueprinting: Analysing and Evaluating Usage Processes}, series = {40th Annual Conference of the European Marketing Academy (EMAC)}, booktitle = {40th Annual Conference of the European Marketing Academy (EMAC)}, year = {2011}, language = {en} } @inproceedings{SchneidKuchenThoeneetal.2021, author = {Schneid, Konrad and Kuchen, Herbert and Th{\"o}ne, Sebastian and Di Bernardo, Sascha}, title = {Uncovering Data-Flow Anomalies in BPMN-Based Process-Driven Applications}, series = {Proceedings of the 36th Annual ACM Symposium on Applied Computing}, booktitle = {Proceedings of the 36th Annual ACM Symposium on Applied Computing}, publisher = {Association for Computing Machinery}, address = {New York, NY, USA}, isbn = {9781450381048}, doi = {10.1145/3412841.3442025}, pages = {1504 -- 1512}, year = {2021}, abstract = {Process-Driven Applications flourish through the interaction between an executable BPMN process model, human tasks, and external software services. All these components operate on shared process data, so it is even more important to check the correct data flow. However, data flow is in most cases not explicitly defined but hidden in model elements, form declarations, and program code. This paper elaborates on data-flow anomalies acting as indicators for potential errors and how such anomalies can be uncovered despite implicit and hidden data-flow definitions. By considering an integrated view, it goes beyond other approaches which are restricted to separate data-flow analysis of either process model or source code. The main idea is to merge call graphs representing programmed services into a control-flow representation of the process model, to label the resulting graph with associated data operations, and to detect anomalies in that labeled graph using a dedicated data-flow analysis. The applicability of the solution is demonstrated by a prototype designed for the Camunda BPM platform.}, language = {en} } @inproceedings{BuchholzKappel2020, author = {Buchholz, Wolfgang and Kappel, Antonia}, title = {Purchasing in service networks: The impact of high visibility on purchasing performance}, series = {IPSERA Conference Proceedings}, booktitle = {IPSERA Conference Proceedings}, publisher = {IPSERA}, doi = {10.25974/fhms-13742}, url = {http://nbn-resolving.de/urn:nbn:de:hbz:836-opus-137427}, pages = {1 -- 25}, year = {2020}, abstract = {While the service sector is growing rapidly, the purchasing of services has not yet received significant attention in theory or practice. Service purchasers face serious challenges, and existing purchasing practices for services are often non-strategic. We choose an exploratory-qualitative research approach to investigate the purchasing of IT, logistics and Maintenance, Repair, and Overhaul (MRO) services. In particular, we focus on the role of visibility and analyze how service purchasers can benefit from extensive knowledge about their service networks. We determine that visibility indeed adds significant value to service purchasing and can help service purchasers to decrease costs, mitigate risks and maintain competitiveness.}, language = {en} } @inproceedings{FeldmannDelkeWasserman2019, author = {Feldmann, Carsten and Delke, Vincent and Wasserman, Michael E.}, title = {Strategically Aligning Additive Manufacturing Supply Chains for Sustainability and Effectiveness}, series = {International Federation of Automatic Control (IFAC): Intelligent Manufacturing Systems (IMS 2019) Proceedings}, booktitle = {International Federation of Automatic Control (IFAC): Intelligent Manufacturing Systems (IMS 2019) Proceedings}, address = {Oshawa, Ontario, Canada}, issn = {2405-8963}, pages = {260 -- 264}, year = {2019}, abstract = {This paper builds on a previously developed framework that integrated additive manufacturing, life-cycle analysis, and value creation (Feldmann \& Kirsch, 2019) by exploring conditions related to the life-cycle approach that would require alignment among suppliers, additive manufacturing firms, and customers. This extension creates a bridge to aid implementation of taking a sustainability approach to additive manufacturing. In order to develop this extension, we distinguish between direct/indirect customers and internal/external customers and then create a matrix of incentives and cognitive frames that we believe will help companies interested in large-scale AM improve both the speed and the effectiveness of AM adoption. We provide an organizing framework that managers can use to create a supply chain that is aligned around closed-loop principles that will help speed adoption and move closer to sustainable goals that exist for AM technologies. These include reduced raw material use, reduced scrap and material overage, and reduced rework, and lower transportation costs. The goal is to attain often-conflicting goals of lower long-term costs and decreased environmental footprint. Using our extension, we believe we can provide a useful framework to help managers implementing advanced manufacturing technologies to achieve lower costs and greater environmental sustainability by creating a common supply chain framework around customized, on-demand products.}, language = {en} } @inproceedings{GerstlbergerKestingKorff2011, author = {Gerstlberger, Wolfgang and Kesting, Tobias and Korff, Nisha}, title = {MARKET SEGMENTATION IN UNIVERSITY-INDUSTRY TECHNOLOGY TRANSFER}, series = {Technology Transfer Conference 2011, Augsburg}, booktitle = {Technology Transfer Conference 2011, Augsburg}, doi = {10.25974/fhms-579}, url = {http://nbn-resolving.de/urn:nbn:de:hbz:836-opus-5795}, year = {2011}, abstract = {This presentation focuses on the knowledge and technology transfer (KTT) relations between universities as research suppliers and industrial companies as (potential) research customers from a market-oriented point of view.}, language = {en} } @inproceedings{Linnemann2012, author = {Linnemann, Kerstin}, title = {Exploring the Role of Dynamic Capabilities in the Process of Resource Recombination in Firms}, series = {Proceedings of the 13th International CINet Conference "Continuous Innovation Across Boundaries"}, booktitle = {Proceedings of the 13th International CINet Conference "Continuous Innovation Across Boundaries"}, year = {2012}, abstract = {This paper investigates the role of Dynamic Capabilities (DCs) in the process of Resource Recombination (RR) and thereby elaborates the framework conditions for the recombination of resources in firms from the dynamic capability perspective. Investigating the role of a specific set of DCs in the process of RR, this research addresses some existing shortcomings in the dynamic capability literature, where there is a crucial need to better understand the inter-relationship between capabilities, the resource base of the firm, and innovation in the form of RRs. Addressing this issue, this paper contributes to the resource and competence based research by presenting a conceptual model of the factors influencing RR in firms. The findings suggest that regarding their role and effects towards RR in firms two different types of DCs can be distinguished: Potential Building and Value Realizing DCs.}, language = {de} } @inproceedings{Linnemann2011, author = {Linnemann, Kerstin}, title = {Innovation Generation through Resource Recombination: Exploring the Determinants of Resource Recombination from a Dynamic Capability Perspective}, series = {Proceedings of the 11th CINet PhD Workshop at the 12th International CINet Conference "Continuous Innovation: Doing More with Less", Aarhus, Denmark, 2011}, booktitle = {Proceedings of the 11th CINet PhD Workshop at the 12th International CINet Conference "Continuous Innovation: Doing More with Less", Aarhus, Denmark, 2011}, pages = {1 -- 15}, year = {2011}, language = {en} } @inproceedings{KurzhalsUude2022, author = {Kurzhals, Kerstin and Uude, Katrin}, title = {Das Co-Creation Toolbook. Methoden f{\"u}r eine erfolgreiche Kooperation zwischen Hochschulen und Gesellschaft. Presentation at the "Mittagspause mit B{\"u}rger schaffen Wissen", 25.05.2022, Germany (virtual)}, year = {2022}, language = {de} } @inproceedings{NeeleAlexanderLennartStinaetal.2018, author = {Neele, Petzold and Alexander Lennart, Schmidt and Stina, Siedhoff and Junker, Christian}, title = {How do they do it? Understanding business model innovation in the context of disruptive innovation}, series = {The ISPIM Innovation Conference - Innovation, The Name of The Game}, booktitle = {The ISPIM Innovation Conference - Innovation, The Name of The Game}, isbn = {978-952-335-219-3}, year = {2018}, language = {en} } @inproceedings{BaakenvonHagenKurzhals2014, author = {Baaken, Thomas and von Hagen, Friederike and Kurzhals, Kerstin}, title = {Creative Coupling - a key opportunity for success in transfer}, series = {Presentation at the UIIN University Industry Conference 2014, 24.04.2014, Barcelona, Spain}, booktitle = {Presentation at the UIIN University Industry Conference 2014, 24.04.2014, Barcelona, Spain}, year = {2014}, language = {en} } @inproceedings{Matthies2015, author = {Matthies, Benjamin}, title = {What to Do With All These Project Documentations? - Research Issues in Reusing Codified Project Knowledge}, series = {Proceedings of the 19th Pacific Asia Conference on Information Systems (PACIS)}, booktitle = {Proceedings of the 19th Pacific Asia Conference on Information Systems (PACIS)}, year = {2015}, language = {en} } @inproceedings{BoehmerBauerWicht2009, author = {B{\"o}hmer, Matthias and Bauer, Gernot and Wicht, Wolfgang}, title = {Hiding the Complexity of LBS}, series = {Proceedings of CHI 2009 Workshop on Location and the Web; Boston, USA}, booktitle = {Proceedings of CHI 2009 Workshop on Location and the Web; Boston, USA}, address = {Boston}, year = {2009}, language = {en} } @inproceedings{SchmidtAlfertPetzoldetal.2018, author = {Schmidt, Alexander Lennart and Alfert, Carina and Petzold, Neele and Junker, Christian}, title = {BUSINESS MODEL INNOVATION IN CORPORATE VENTURES - THE NUCLEUS OF DISRUPTION}, series = {19th International CINet Conference}, booktitle = {19th International CINet Conference}, publisher = {CINet}, address = {Dublin}, isbn = {978-90-77360-21-7}, pages = {511 -- 515}, year = {2018}, language = {en} } @inproceedings{Chak2018, author = {Chak, Choiwai Maggie}, title = {Literature Review on Relationship Building for Community-academic Collaboration in Health Research and Innovation.}, series = {MATEC Web of Conferences}, volume = {215(1):02002}, booktitle = {MATEC Web of Conferences}, doi = {10.1051/matecconf/201821502002}, year = {2018}, language = {en} } @inproceedings{SchroederEnglertKurzhalsetal.2019, author = {Schr{\"o}der, Carsten and Englert, Heike and Kurzhals, Kerstin and Ritter, Guido}, title = {Paneldiskussion zum Thema „Science with and for Society", m{\"u}nster.land.leben Zwischenkonferenz, 5.4.2019, M{\"u}nster.}, series = {Panel discussion held at the m{\"u}nster.land.leben Zwischenkonferenz, 05.04.2019, M{\"u}nster, Germany}, booktitle = {Panel discussion held at the m{\"u}nster.land.leben Zwischenkonferenz, 05.04.2019, M{\"u}nster, Germany}, year = {2019}, language = {de} } @inproceedings{KurzhalsChakZilke2019, author = {Kurzhals, Kerstin and Chak, Choiwai Maggie and Zilke, Andreas}, title = {Entwicklung einer Science-to-Society Toolbox zur besseren Verzahnung von Wissenschaft und B{\"u}rgerschaft}, series = {Interactive Workshop held at the Forum Citizen Science 2019 "Die Zukunft der B{\"u}rgerwissenschaften", 26.-27-09.2019, M{\"u}nster, Germany}, booktitle = {Interactive Workshop held at the Forum Citizen Science 2019 "Die Zukunft der B{\"u}rgerwissenschaften", 26.-27-09.2019, M{\"u}nster, Germany}, year = {2019}, language = {de} } @inproceedings{KurzhalsChak2019, author = {Kurzhals, Kerstin and Chak, Choiwai Maggie}, title = {„Innovation f{\"u}r Society"}, series = {Poster presentation held at the Forum Citizen Science 2019, "Die Zukunft der B{\"u}rgerwissenschaften", 26.-27.09.2019, M{\"u}nster Germany}, booktitle = {Poster presentation held at the Forum Citizen Science 2019, "Die Zukunft der B{\"u}rgerwissenschaften", 26.-27.09.2019, M{\"u}nster Germany}, year = {2019}, language = {de} } @inproceedings{WolteringSardouxKlasenFeldmann2020, author = {Woltering, Tim and Sardoux Klasen, Andre and Feldmann, Carsten}, title = {Augmented Reality in the Packing Process A Model for Analyzing Economic Efficiency}, series = {Dynamics in Logistics. LDIC 2020. Lecture Notes in Logistics.}, booktitle = {Dynamics in Logistics. LDIC 2020. Lecture Notes in Logistics.}, editor = {Freitag, Michael and Haasis, Hans-Dietrich and Kotzab, Herbert and Pannek, J{\"u}rgen}, publisher = {Springer}, address = {Cham}, isbn = {978-3-030-44783-0}, doi = {https://doi.org/10.1007/978-3-030-44783-0_46}, pages = {493 -- 503}, year = {2020}, abstract = {The use of augmented reality (AR) in outbound logistics is associated with potentially strong stimuli for cost savings and throughput time. Nevertheless, the benefits of AR compared to conventional methods require a holistic analysis for investment decision making. Until now, research has only assessed case-study-related potentials and selected aspects of the technology. This paper answers the following research questions: How can the economic efficiency of AR in the packing process be quantified by utilizing a holistic model of value drivers? How can AR be technically implemented for packing processes in outbound logistics? What economic profit results from the use of AR technology in a case company's packing process? The presented model enables the investment decision to be supported based on economic value added (EVA), thereby providing an assessment of value drivers in packing systems. Cost drivers are identified on the basis of the Supply Chain Operations Reference (SCOR) process model. The technical and economic validation of the model was carried out by means of an empirical study: Expert interviews were conducted for validating the model elements. Data collection by a prototype at a mechanical-engineering company was used to calculate the value contribution. The mapping of cause-effect relationships within the framework of EVA driver trees has proven itself in both the expert interviews and the prototype validation. The field experiment at the case company demonstrated a positive value contribution of AR, in particular regarding employee productivity, length and variance of throughput time, quality aspects, volume utilization, and quantity of packing material used.}, language = {de} } @inproceedings{Arlinghaus2019, author = {Arlinghaus, Olaf}, title = {Activist Investors - Curse or Blessing: Banging the Drum}, series = {Management Sciences and Future Challenges / Hrsg. Thomas Baaken, Kerstin Kurzhals, Piotr Bula, Halina Łyszczarz}, booktitle = {Management Sciences and Future Challenges / Hrsg. Thomas Baaken, Kerstin Kurzhals, Piotr Bula, Halina Łyszczarz}, address = {M{\"u}nster / Krakow}, organization = {FH M{\"u}nster}, isbn = {978-3-947263-16-5}, pages = {83 -- 89}, year = {2019}, abstract = {For a long time, a large number of top managers in listed companies have regarded communication with their shareholders as a necessary evil and now, in times of activist investors, are faced not only with the great challenges of opening up to shareholders and revealing their own corporate strategy, but also at the same time have to withstand the massive external pressure from activist investors, who are rarely majority shareholders. To achieve this, it is essential that a complete rethink-ing of the communication strategy of those responsible for the company takes place.}, language = {en} } @inproceedings{LiWassermanBeekmanetal.2016, author = {Li, Zhan Wen and Wasserman, Michael and Beekman, Amy and Compeau, Marc and Draper, Erin}, title = {What You See is Not Always What You Get: Customer Perceptions and Behaviors in the Fuzzy 'For-Benefit' Space}, series = {United States Association for Small Business and Entrepreneurship Conference Proceedings}, booktitle = {United States Association for Small Business and Entrepreneurship Conference Proceedings}, publisher = {United States Association for Small Business and Entrepreneurship}, pages = {IK1 -- IK7}, year = {2016}, language = {en} } @inproceedings{Nonhoff2020, author = {Nonhoff, J{\"u}rgen}, title = {Erfahrungen mit Videoaufzeichnungen, Online-Tests und Online-Klausuren}, series = {So gelingt E-Learning}, booktitle = {So gelingt E-Learning}, editor = {Kahmann, Stephan and Ludwigs, Prof. Dr. Stefan}, publisher = {Pearson}, address = {M{\"u}nchen}, isbn = {978-3-86894-407-5}, pages = {114 -- 121}, year = {2020}, abstract = {Mediale Lernangebote k{\"o}nnen dazu beitragen, Bildungsprozesse anzuregen (Kerres, 2018, S. 139). Sie tun es aber nicht per se. Es gibt demnach nicht eine beste Lehrmethode (Kerres, 2018, S. 139). Der Aufwand f{\"u}r das Erstellen von Videos lohnt sich insbesondere dann, wenn keine Pr{\"a}senzveranstaltungen - aus welchem Grund auch immer - angeboten werden k{\"o}nnen. Heutzutage ist es leider immer noch wichtig, dass das Erledigen der Aufgaben f{\"u}r die Studierenden lohnend ist. Dies kann umgesetzt werden, indem die Studierenden entweder Klausurpunkte f{\"u}r das korrekte Erledigen der Aufgaben erhalten oder indem das erfolgreiche Absolvieren z.B. der Online-Tests als Leistungsnachweis anerkannt wird. Die w{\"o}chentlichen Aufgaben stellen sicher, dass sich die Studierenden regelm{\"a}ßig, in Etappen und selbst{\"a}ndig mit den Inhalten auseinandersetzen und so das Erlernte langfristiger im Ged{\"a}chtnis bleibt. Zudem erhalten sie, bedingt durch die automatische Korrektur, sofort eine R{\"u}ckmeldung, was sicherlich motivationsf{\"o}rdernd ist. Die Lehrenden haben mit Hilfe der digitalen Instrumente den Vorteil, dass sie diese lernf{\"o}rdernden Instrumente auch in sehr großen Lerngruppen ohne großen zus{\"a}tzlichen Aufwand einsetzen k{\"o}nnen.}, language = {de} } @inproceedings{Schneid2017, author = {Schneid, Konrad}, title = {Branching Strategies for Developing New Features within the Context of Continuous Delivery}, series = {Proceedings of the 2nd Workshop on Continuous Software Engineering co-located with Software Engineering (SE 2017)}, booktitle = {Proceedings of the 2nd Workshop on Continuous Software Engineering co-located with Software Engineering (SE 2017)}, publisher = {CEUR-WS}, address = {Hannover}, issn = {1613-0073}, pages = {28 -- 35}, year = {2017}, abstract = {This paper evaluates based on current literature, whether the versioning strategies "branch by feature" and "develop on mainline" can be used for developing new software features in connection with Continuous Delivery. The strategies will be introduced and possible applications for Continuous Delivery will be demonstrated and rated. A solution recommendation is finally given. It becomes evident that develop on mainline is the more recommendable method in form of "features toggles" or in case of bigger changes in form of "branch by abstraction" within the context of Continuous Delivery.}, language = {en} } @inproceedings{WassermanFisher2018, author = {Wasserman, Michael and Fisher, Sandra}, title = {"Mind the Gap": A Human Resource Management Perspective on Virtual Reality Training}, series = {Proceedings of the 7th International E-HRM Conference: HRM 4.0 for Human-Centered Organizations}, booktitle = {Proceedings of the 7th International E-HRM Conference: HRM 4.0 for Human-Centered Organizations}, editor = {Bissola, Rita and Imperatori, Barbara}, publisher = {Università Cattolica del Sacro Cuore}, address = {Milan, Italy}, organization = {Università Cattolica del Sacro Cuore}, pages = {227 -- 247}, year = {2018}, abstract = {Virtual reality (VR) is starting to realize some of its promise as a tool to improve training effectiveness. However, research on VR for training and development is limited. Existing theories and models relating to organizational training and learning are infrequently used in the VR literature. A greater understanding of why VR works in the training context would help training designers create effective programs that leverage this continuously developing technology. This paper provides a typology of VR technologies specifically relevant to HR and integrates HR training frameworks and theory into findings on VR training from these other literatures. We specifically focus on immersive VR technology and seek to better understand reasons for the effectiveness of VR technologies for both training and assessment. We review findings, integrate related streams of research, and offer guideposts for those contemplating VR implementation in four important areas: training reactions in a VR context, VR-specific learning outcomes, opportunities for assessment using VR, and the effect of VR on training transfer. We conclude the paper by identifying a VR-training agenda for HR researchers.}, language = {en} } @inproceedings{Perusso2017, author = {Perusso, Andre}, title = {A COMPREHENSIVE ACTIVE-BASED LEARNING ENVIRONMENT FOR MANAGEMENT EDUCATION: AN EVALUATIVE STUDY}, series = {ICERI 2017 Proceedings}, booktitle = {ICERI 2017 Proceedings}, editor = {L., G{\´o}mez Chova and L{\´o}pez Mart{\´i}nez, A. and I., Candel Torres}, publisher = {IATED Academy}, address = {Valencia, Spain}, isbn = {978-84-697-6957-7}, issn = {2340-1095}, doi = {10.21125/iceri.2017}, pages = {8187 -- 8195}, year = {2017}, abstract = {There seems to be a strong distinction between what most business schools prepare their students for and what practicing managers actually do in their professional life [1]. Business education, in general, sees management as analytical and scientific, when empirical evidences indicate that the practicing manager repertoire is comprised not only of analysis but mainly of the development of solutions to illdefined problems [2]. Moreover, the globalization of the economy and the shift from a manufacturing to an informationbased society have led to significant changes in the conditions of work; with post-industrial economies living an era of continuous market change and creative destruction [3], [4]. This scenario increases the array of responsibilities of higher education institutions which, in addition to providing disciplinary knowledge, should develop in students non-disciplinary competences such as decision-making, problem-solving, interpersonal communication, etc. As argued by Zlatkin-Troitschanskaia, et al. [5], the development of such competences - sometimes referred as transversal or generic - are increasingly relevant in a society facing constant changes, since they are adaptable to various contexts enhancing the relevancy and the employability of students. Under this perspective, a change in management education is needed. It should be oriented less on the training of business analysts and more on preparing future managers for solving the ill-designed problems of real business practice. It is suggested that the focus of business education should move from 'simply' providing a body of domain-specific knowledge to give students the opportunity to apply that knowledge under realistic contexts which better resembling management practice and foster the development of generic competences. In that respect, literature suggested that active-based learning methods are best fitted for the 'task' [6]. More specifically, it points out to a series of 'desirable' elements that should be present if one wants to accurately replicate a management learning environment. This author condensed those elements to form a theoretical proposition: that to build powerful management learning environments one needs to offer students the opportunity to collectively engage in a series of continuous real-world experiences in a process permeated by careful reflection in and on the action.}, language = {en} } @inproceedings{DellmannHarth2018, author = {Dellmann, Frank and Harth, Thilo}, title = {Beyond the buzzwords: A Strategy to Connect Curricula with the Digital World}, series = {Proceedings of EdMedia: World Conference on Educational Media and Technology}, booktitle = {Proceedings of EdMedia: World Conference on Educational Media and Technology}, editor = {Bastiaens, T. and Van Braak, J. and Brown, M. and et al.,}, publisher = {Association for the Advancement of Computing in Education (AACE)}, address = {Amsterdam}, pages = {2219 -- 2226}, year = {2018}, abstract = {Disruption, Machine Learning, Internet of Things, Augmented Reality, Industry 4.0 and Rapid Prototyping are just a selection of the buzzwords that come up in connection with the rapid changes in the professional world and society brought about by digitalisation. As frequently occurs when buzzwords are used, their exact meaning is unknown, or remains unquestioned, but the use of them is nevertheless excessive. In this way, the buzzword 'digital native' assumes that an entire generation has a command of digital skills simply because they were born into this world and use digital media naturally. Which skills profiles this generation, and therefore a majority of today's students, actually command, remains vague however, and is rarely explored systematically. The same is true of the specific formulation of necessary skills profiles in the digital world for higher education graduates. In the debate around higher education institutions, the description of the swift digital transition (with or without buzzwords) is not usually followed by a revision of existing curricula. This article describes strategic considerations for a better fit between the skills demanded of students and the challenges of the digital world.}, language = {en} } @inproceedings{MatthiesConers2021, author = {Matthies, Benjamin and Coners, Andr{\´e}}, title = {Losing Balance? - A Review of Balanced Scorecards in IS Research}, series = {Proceedings of the 25th Pacific Asia Conference on Information Systems (PACIS)}, booktitle = {Proceedings of the 25th Pacific Asia Conference on Information Systems (PACIS)}, address = {Dubai, UAE}, year = {2021}, language = {en} } @inproceedings{BuchholzKappelSchiele2018, author = {Buchholz, Wolfgang and Kappel, Antonia and Schiele, Holger}, title = {Supplier relationships with competing customers - How can purchasers find out who is the preferred customer?}, series = {IPSERA Conference proceedings}, booktitle = {IPSERA Conference proceedings}, pages = {1 -- 23}, year = {2018}, abstract = {Focal companies are embedded in complex supply networks consisting of various suppliers, customers, competitors and complementors. The activities of these actors influence the com-petitive position of the focal companies. Some customers achieve preferred customer status and gain preferential treatment, others have to restrain to being standard customers getting less privileged services. Consequently, buying companies in such markets have to achieve transparency about the relationships of their suppliers towards their competitors and comple-mentors in order to map them and to analyse their impact. Current literature lacks a holistic approach to capture these relationships. In which sources can the focal companies find the desired information? Which kind of information do they really need? And in which situations is the need for transparency high and when is it low? The aim of this research is to examine these relationships using a World Caf{\´e} method with purchasers for data gathering followed by a Gioia method to structure the qualitative data. The result is a list of desired knowledge cov-ering business, supplier and collaboration details; a set of information sources clustered in pub-lished and unpublished sources as well as contingency factors regarding general conditions, changes and particular occasions that require a high supplier relationship knowledge. All an-swers have been rated by their importance during the World Caf{\´e}. The answers can help to operationalise the mapping of supplier relationships towards competitors and complementors in order to assess the own customer status compared to other customers.}, language = {en} } @inproceedings{BaakenLinnemann2010, author = {Baaken, Thomas and Linnemann, Kerstin}, title = {Fostering Innovation Generation through Resource Recombination - A Systematic Approach towards a Model for the Likelihood of Resource Recombination}, series = {Conference Proceedings of the Academy of Marketing Conference 2010, July 6-10, 2010, Coventry, England}, booktitle = {Conference Proceedings of the Academy of Marketing Conference 2010, July 6-10, 2010, Coventry, England}, year = {2010}, language = {de} } @inproceedings{PetzoldKetsKurzhals2017, author = {Petzold, Neele and Kets, Jaan and Kurzhals, Kerstin}, title = {Evidencing dynamic capabilities: a review on qualitative research studies}, series = {Conference Proceeding, 2017, M{\"u}nster, Germany}, booktitle = {Conference Proceeding, 2017, M{\"u}nster, Germany}, address = {M{\"u}nster, Germany}, year = {2017}, language = {de} } @inproceedings{ValleeSchulzRobert2019, author = {Vall{\´e}e, Franz and Schulz, Colin and Robert, Julia}, title = {Getting rid of fixed delivery areas: the implications of dynamic vehicle routing on a German parcel delivery company}, series = {Proceedings of the World Conference on Transport Research (WCTR) 2019}, booktitle = {Proceedings of the World Conference on Transport Research (WCTR) 2019}, address = {Mumbai}, year = {2019}, language = {en} } @inproceedings{Linnemann2010, author = {Linnemann, Kerstin}, title = {Creative Coupling: Leveraging a firm`s innovation potential through interorganisational resource recombination}, series = {Proceedings of the DIME Doctoral Tutorial: Organizing for Networked Innovation, April 14-17, 2010, Milan, Italy}, booktitle = {Proceedings of the DIME Doctoral Tutorial: Organizing for Networked Innovation, April 14-17, 2010, Milan, Italy}, year = {2010}, language = {de} } @inproceedings{Linnemann2010, author = {Linnemann, Kerstin}, title = {Factors that Drive Resource Recombination: A conceptual Framework}, series = {Conference Proceedings of the IV International Forum from Science to Business, May 13-15, 2010, Saint Petersburg, Russia}, booktitle = {Conference Proceedings of the IV International Forum from Science to Business, May 13-15, 2010, Saint Petersburg, Russia}, year = {2010}, language = {de} } @inproceedings{SormaniBaakenBaakenetal.2018, author = {Sormani, Eva and Baaken, Marieke and Baaken, Thomas and Okamoto, Sanae}, title = {The Potential of Nudging for the Engaged University. Paper presented at the University Industry Interaction Conference, London, United Kingdom}, year = {2018}, language = {en} } @inproceedings{Chak2019, author = {Chak, Choiwai Maggie}, title = {Interactive dynamics in regional and local health community-academic partnerships: Impact of group climate on partner engagement and collaborative success}, series = {Presentation at CMOB Research Carrousel "Changing Health Care through Medical Leadership and Engagement" (25.01.2019), Enschede, The Netherlands}, booktitle = {Presentation at CMOB Research Carrousel "Changing Health Care through Medical Leadership and Engagement" (25.01.2019), Enschede, The Netherlands}, year = {2019}, language = {en} }