@article{OehlschlegelPiontkowski1997,
  author    = {{\"O}hlschlegel, Sonja and Piontkowski, Ursula},
  title     = {Topic progression and social categorization. Violations of neutral and local coherence as a mean for achieving positive social distinctiveness in face-to-face intergroup communication},
  series = {Journal of Language and Social Psychology},
  volume    = {Vol. 16},
  journal   = {Journal of Language and Social Psychology},
  number    = {No. 4},
  issn      = {0261-927X},
  pages     = {444 -- 455},
  year      = {1997},
  language  = {en}
}
@techreport{WyszogrodzkiBaaken2019,
  author    = {Wyszogrodzki, Piotr and Baaken, Thomas},
  title     = {A research study on 18 start-up hubs in Europe. Affiliation and Publisher: PricewaterhouseCoopers},
  doi       = {10.13140/RG.2.2.28138.67524},
  year      = {2019},
  language  = {en}
}
@article{WolteringSardouxKlasenFeldmann2020,
  author    = {Woltering, Tim and Sardoux Klasen, Andr{\´e} and Feldmann, Carsten},
  title     = {The Economic Value Added of Augmented Reality in the Packing Process},
  series = {Journal of Applied Business and Economics},
  volume    = {22},
  journal   = {Journal of Applied Business and Economics},
  number    = {5},
  doi       = {10.33423/jabe.v22i5.3051},
  pages     = {88 -- 96},
  year      = {2020},
  language  = {en}
}
@incollection{WolfGuthoffPfingsten1996,
  author    = {Wolf, Juliane and Guthoff, Anja and Pfingsten, Andreas},
  title     = {On the Compatibility of Value at Risk, Other Risk Concepts, and Expected Utility Maximization},
  series = {Hipp et al, Geld, Finanzwirtschaft, Banken und Versicherungen, Beitr{\"a}ge zum 7. Symposium Geld, Finanzwirtschaft, Banken und Versicherungen an der Universit{\"a}t Karlsruhe vom 11.-13. Dezember 1996, Zugle},
  booktitle = {Hipp et al, Geld, Finanzwirtschaft, Banken und Versicherungen, Beitr{\"a}ge zum 7. Symposium Geld, Finanzwirtschaft, Banken und Versicherungen an der Universit{\"a}t Karlsruhe vom 11.-13. Dezember 1996, Zugle},
  pages     = {591 -- 614},
  year      = {1996},
  language  = {en}
}
@incollection{WolfGuthoffPfingsten1997,
  author    = {Wolf, Juliane and Guthoff, Anja and Pfingsten, Andreas},
  title     = {Effects on Risk Taking Resulting from Limiting the Value at Risk or the Lower Partial Moment One},
  series = {Institute of Actuaries of Australia (Hrsg.), Beitr{\"a}ge zum 7. Internationalen AFIR-Colloquium, Band 1, Sydney 1997, Zugleich Diskussions­beitrag 97-03 des Instituts f{\"u}r Kreditwesen der Universit{\"a}t M{\"u}ns},
  booktitle = {Institute of Actuaries of Australia (Hrsg.), Beitr{\"a}ge zum 7. Internationalen AFIR-Colloquium, Band 1, Sydney 1997, Zugleich Diskussions­beitrag 97-03 des Instituts f{\"u}r Kreditwesen der Universit{\"a}t M{\"u}ns},
  address   = {Sydney},
  pages     = {355 -- 378},
  year      = {1997},
  language  = {en}
}
@incollection{WinkelhausVallee2013,
  author    = {Winkelhaus, Mario and Vall{\´e}e, Franz},
  title     = {Prognosis model for synergy determination in horizontal logistic cooperations},
  series = {Wolfgang Kersten, Thorsten Blecker und Christian M. Ringle: Sustainability and Collaboration in Supply Chain Management. A Comprehensive Insight into Current Management Approaches},
  booktitle = {Wolfgang Kersten, Thorsten Blecker und Christian M. Ringle: Sustainability and Collaboration in Supply Chain Management. A Comprehensive Insight into Current Management Approaches},
  edition   = {Band 16},
  publisher = {Josel Eul Verlag},
  address   = {Hamburg},
  isbn      = {978-3-8441-0266-6},
  pages     = {179 -- 198},
  year      = {2013},
  language  = {en}
}
@incollection{WinkelhausVallee2012,
  author    = {Winkelhaus, Mario and Vall{\´e}e, Franz},
  title     = {Model-based quantification of synergy effects in horizontal transport cooperation},
  series = {Indian Institute of Management Bangalore (Hg.): SCM Conference 2012. Builduing Efficient Retail Supply Chain},
  booktitle = {Indian Institute of Management Bangalore (Hg.): SCM Conference 2012. Builduing Efficient Retail Supply Chain},
  address   = {Bangalore},
  pages     = {180 -- 184},
  year      = {2012},
  language  = {en}
}
@inproceedings{WiethoelterSalingreFeldmannetal.2023,
  author    = {Wieth{\"o}lter, Jost and Salingr{\´e}, Jan and Feldmann, Carsten and Schwanitz, Johannes and Niessing, J{\"o}rg},
  title     = {Exploring Customer Journey Mining and RPA: Prediction of Customers' Next Touchpoint},
  series = {Business Process Management: Blockchain, Robotic Process Automation and Educators Forum},
  booktitle = {Business Process Management: Blockchain, Robotic Process Automation and Educators Forum},
  editor    = {K{\"o}pke, Julius and Plattfaut, Ralf and Gdowska, Katarzyna and Munoz-Gama, Jorge and van der Werf, Jan Martijn and L{\´o}pez-Pintado, Orlenys and Rehse, Jana-Rebecca and Gonzalez-Lopez, Fernanda and Smit, Koen},
  publisher = {Springer},
  isbn      = {978-3-031-43432-7},
  issn      = {1865-1348},
  doi       = {https://doi.org/10.1007/978-3-031-43433-4},
  pages     = {181 -- 196},
  year      = {2023},
  abstract  = {In-depth analysis of customer journeys to broaden the understanding of customer behaviors and expectations in order to improve the customer experience is considered highly relevant in modern business practices. Recent studies predominantly focus on retrospective analysis of customer data, whereas more forward-directed concepts, namely predictions, are rarely addressed. Additionally, the integration of robotic process automation (RPA) to potentially increase the efficiency of customer journey analysis is not discussed in the current field of research. To fill this research gap, this paper introduces "customer journey mining". Process mining techniques are applied to leverage digital customer data for accurate prediction of customer movements through individual journeys, creating valuable insights for improving the customer experience. Striving for improved efficiency, the potential interplay of RPA and customer journey mining is examined accordingly. The research methodology followed is based on a design science research process. An initially defined customer journey mining artifact is operationalized through an illustrative case study. This operationalization is achieved by analyzing a log file of an online travel agency functioning as an orientation for researchers and practitioners while also evaluating the initially defined framework. The data is used to train seven distinct prediction models to forecast the touchpoint a customer is most likely to visit next. Gradient-boosted trees yield the highest prediction accuracy with 43.1\%. The findings further indicate technical suitability for RPA implementation, while financial viability is unlikely.},
  language  = {en}
}
@incollection{WiethoelterSalingreFeldmannetal.2023,
  author    = {Wieth{\"o}lter, Jost and Salingr{\´e}, Jan and Feldmann, Carsten and Schwanitz, Johannes and Niessing, Joerg},
  title     = {Exploring Customer Journey Mining and RPA: Prediction of Customers' Next Touchpoint},
  series = {Business Process Management: Blockchain, Robotic Process Automation and Educators Forum. BPM 2023. Lecture Notes in Business Information Processing, vol 491. J. K{\"o}pke (ed.)},
  booktitle = {Business Process Management: Blockchain, Robotic Process Automation and Educators Forum. BPM 2023. Lecture Notes in Business Information Processing, vol 491. J. K{\"o}pke (ed.)},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-031-43432-7},
  doi       = {10.1007/978-3-031-43433-4_12},
  publisher      = {FH M{\"u}nster - University of Applied Sciences},
  pages     = {181 -- 196},
  year      = {2023},
  language  = {en}
}
@inproceedings{WesbuerKurzhalsUude2022,
  author    = {Wesbuer, Annika and Kurzhals, Kerstin and Uude, Katrin},
  title     = {Framework for university-society co-creation.},
  series = {Continuous Innovation Network Conference},
  booktitle = {Continuous Innovation Network Conference},
  address   = {Pisa, Italy},
  year      = {2022},
  language  = {en}
}
@inproceedings{WesbuerKurzhalsUude2022,
  author    = {Wesbuer, Annika and Kurzhals, Kerstin and Uude, Katrin},
  title     = {USC Ecosystem: A Comprehensive Framework for university-society co-creation},
  series = {University-Industry Interaction Conference 2022},
  booktitle = {University-Industry Interaction Conference 2022},
  address   = {Amsterdam, Netherlands},
  year      = {2022},
  language  = {en}
}
@article{WearsFisher2012,
  author    = {Wears, Katherine and Fisher, Sandra},
  title     = {Who is an employer in the triangular employment relationship? How definitional confusion creates risk for employers and minimizes employee rights},
  series = {Employee Responsibilities and Rights Journal},
  volume    = {24},
  journal   = {Employee Responsibilities and Rights Journal},
  number    = {3},
  pages     = {159 -- 176},
  year      = {2012},
  language  = {en}
}
@article{WassermanMahmoodi2017,
  author    = {Wasserman, Michael and Mahmoodi, Farzad},
  title     = {Disruptive Technologies: Should You Give Them the Green Light?},
  series = {CSCMP's Supply Chain Quarterly},
  journal   = {CSCMP's Supply Chain Quarterly},
  pages     = {24 -- 29},
  year      = {2017},
  language  = {en}
}
@incollection{WassermanFisher2017,
  author    = {Wasserman, Michael and Fisher, Sandra},
  title     = {One (Lesson) for the Road? What We Know (and Don't Know) about Mobile Learning.},
  series = {K. Brown (Ed.): The Cambridge Handbook of Workplace Training and Employee Development},
  booktitle = {K. Brown (Ed.): The Cambridge Handbook of Workplace Training and Employee Development},
  publisher = {Cambridge University Press},
  address   = {Cambridge},
  isbn      = {978-1107085985},
  pages     = {293 -- 317},
  year      = {2017},
  language  = {en}
}
@inproceedings{WassermanFisher2018,
  author    = {Wasserman, Michael and Fisher, Sandra},
  title     = {"Mind the Gap": A Human Resource Management Perspective on Virtual Reality Training},
  series = {Proceedings of the 7th International E-HRM Conference: HRM 4.0 for Human-Centered Organizations},
  booktitle = {Proceedings of the 7th International E-HRM Conference: HRM 4.0 for Human-Centered Organizations},
  editor    = {Bissola, Rita and Imperatori, Barbara},
  publisher = {Università Cattolica del Sacro Cuore},
  address   = {Milan, Italy},
  organization    = {Università Cattolica del Sacro Cuore},
  pages     = {227 -- 247},
  year      = {2018},
  abstract  = {Virtual reality (VR) is starting to realize some of its promise as a tool to improve training effectiveness. However, research on VR for training and development is limited. Existing theories and models relating to organizational training and learning are infrequently used in the VR literature. A greater understanding of why VR works in the training context would help training designers create effective programs that leverage this continuously developing technology. This paper provides a typology of VR technologies specifically relevant to HR and integrates HR training frameworks and theory into findings on VR training from these other literatures. We specifically focus on immersive VR technology and seek to better understand reasons for the effectiveness of VR technologies for both training and assessment. We review findings, integrate related streams of research, and offer guideposts for those contemplating VR implementation in four important areas: training reactions in a VR context, VR-specific learning outcomes, opportunities for assessment using VR, and the effect of VR on training transfer. We conclude the paper by identifying a VR-training agenda for HR researchers.},
  language  = {en}
}
@incollection{vonKeitzWollmertOseretal.2002,
  author    = {von Keitz, Isabel and Wollmert, Peter and Oser, Peter and D{\"o}rner, Dietrich},
  title     = {IAS 37 - Provisions, Contingent liabilities and Contingent Assets},
  series = {Rechnungslegung nach International Accounting Standards (IAS) - Kommentar auf der Grundlage des deutschen Bilanzrechts, hrsg. v. Baetge, J{\"o}rg/D{\"o}rner, Dietrich/Kleek{\"a}mper, Heinz/Wollmert, Peter/Kirsch},
  booktitle = {Rechnungslegung nach International Accounting Standards (IAS) - Kommentar auf der Grundlage des deutschen Bilanzrechts, hrsg. v. Baetge, J{\"o}rg/D{\"o}rner, Dietrich/Kleek{\"a}mper, Heinz/Wollmert, Peter/Kirsch},
  edition   = {2. Auflage},
  address   = {Stuttgart},
  year      = {2002},
  language  = {en}
}
@article{vonKeitzGarrod1995,
  author    = {von Keitz, Isabel and Garrod, Neil},
  title     = {European Union accounting harmonization: The case of leased assets in the United Kingdom and Germany},
  series = {The European Accounting Review, Vol. 4},
  journal   = {The European Accounting Review, Vol. 4},
  number    = {2/1995},
  pages     = {155 -- 164},
  year      = {1995},
  language  = {en}
}
@incollection{vonKeitz2002,
  author    = {von Keitz, Isabel},
  title     = {IAS 9 - Research and Development cost},
  series = {Rechnungslegung nach International Accounting Standards (IAS) - Kommentar auf der Grundlage des deutschen Bilanzrechts, hrsg. v. Baetge, J{\"o}rg/D{\"o}rner, Dietrich/Kleek{\"a}mper, Heinz/Wollmert, Peter/Kirsch},
  booktitle = {Rechnungslegung nach International Accounting Standards (IAS) - Kommentar auf der Grundlage des deutschen Bilanzrechts, hrsg. v. Baetge, J{\"o}rg/D{\"o}rner, Dietrich/Kleek{\"a}mper, Heinz/Wollmert, Peter/Kirsch},
  edition   = {2. Auflage},
  address   = {Stuttgart},
  year      = {2002},
  language  = {en}
}
@book{vonKeitz2006,
  author    = {von Keitz, Isabel},
  title     = {The Application of IFRS: Choices in Practice},
  year      = {2006},
  language  = {en}
}
@article{vonKeitz2005,
  author    = {von Keitz, Isabel},
  title     = {Corporate Reporting on Intangibles, A Proposal from a German Background},
  series = {Schmalenbach Business Review (sbr), Special Issue},
  journal   = {Schmalenbach Business Review (sbr), Special Issue},
  number    = {2/2005},
  pages     = {65 -- 100},
  year      = {2005},
  language  = {en}
}