@incollection{Baaken2004,
  author    = {Baaken, Thomas},
  title     = {Satisfaction Ratings by Industry Clients of German and Australian Research Providers},
  series = {Marcure, Judy (Hrsg.): Marketing Scientific Results \& Services - A Toolkit},
  booktitle = {Marcure, Judy (Hrsg.): Marketing Scientific Results \& Services - A Toolkit},
  publisher = {Calibre Communications},
  address   = {Sydney, Kyoto, The Hague, Washington DC},
  isbn      = {9780646396385},
  pages     = {40 -- 50},
  year      = {2004},
  language  = {en}
}
@misc{Baaken2004,
  author    = {Baaken, Thomas},
  title     = {The Science Marketing Approach to Working with Industry, Vortrag auf der Second ProTon Europe Annual Conference 2004, University College Dublin am 21.-23.11.2004 in Dublin, Irland},
  year      = {2004},
  language  = {en}
}
@misc{Baaken2004,
  author    = {Baaken, Thomas},
  title     = {Successful Research Commercialisation, Vortrag bei Adelaide Research and Innovation (ARI) am 24.09.2004 in Adelaide, Australien},
  year      = {2004},
  language  = {en}
}
@misc{Baaken2004,
  author    = {Baaken, Thomas},
  title     = {New ways of getting University Research to Markets, Gastvorlesung an der School of Commerce, The University of Adelaide am 24.09.2004 in Adelaide, Australien},
  year      = {2004},
  language  = {en}
}
@misc{Baaken2004,
  author    = {Baaken, Thomas},
  title     = {Strategic Success Factors in Research Commercialisation, Vortrag bei der Tagung "Dilemmas, Deals and Dollars in Biotechnology" der BioInnovation SA am 23.09.2004 in Adelaide, Australien},
  year      = {2004},
  language  = {en}
}
@misc{Baaken2004,
  author    = {Baaken, Thomas},
  title     = {The Commercial World, Vortrag innerhalb des Commercialisation Awareness Program "Research: A Commercial Perspective" der University of Adelaide am 21.09.2004 in Adelaide, Australien},
  year      = {2004},
  language  = {en}
}
@misc{Baaken2004,
  author    = {Baaken, Thomas},
  title     = {"New Ways of getting University Research to Market", 3rd Conference on Science-to-Business Marketing and successful Research Commercialisation am 19.10.2004 in Br{\"u}ssel, Belgien},
  year      = {2004},
  language  = {en}
}
@misc{Baaken2004,
  author    = {Baaken, Thomas},
  title     = {The Science Marketing Approach to successful Research Commercialisation, Votrag bei der Europ{\"a}ischen Kommission, (DG Research; Isi Saragossi, Dennis Dambois) am 18.10.2004 in Br{\"u}ssel, Belgien},
  year      = {2004},
  language  = {en}
}
@article{BaakenLasogga2004,
  author    = {Baaken, Thomas and Lasogga, Frank},
  title     = {Profilierung des Unternehmens {\"u}ber CRM-Prozessportale},
  series = {JFB, Journal f{\"u}r Betriebswirtschaft},
  journal   = {JFB, Journal f{\"u}r Betriebswirtschaft},
  isbn      = {0344-932},
  pages     = {100 -- 109},
  year      = {2004},
  language  = {de}
}
@article{BaakenLasogga2004,
  author    = {Baaken, Thomas and Lasogga, Frank},
  title     = {Prozessorientierte CRM-Unternehmensportale - Konzeption, Strategie und Umsetzung},
  series = {www.community-of-knowledge.de/cp_artikel.htm ?artikel_id=155},
  journal   = {www.community-of-knowledge.de/cp_artikel.htm ?artikel_id=155},
  year      = {2004},
  language  = {de}
}