@inproceedings{MorgretFeldmannMatthies2024,
  author    = {Morgret, Linda and Feldmann, Carsten and Matthies, Benjamin},
  title     = {Value Driver Trees for KPI-Based Decision Analytics: Process Performance in the Order-to-Delivery Process},
  series = {Proceedings of the 57th Hawaii International Conference on System Sciences (HICSS)},
  booktitle = {Proceedings of the 57th Hawaii International Conference on System Sciences (HICSS)},
  isbn      = {978-0-9981331-7-1},
  doi       = {10.25974/fhms-17513},
  url       = {http://nbn-resolving.de/urn:nbn:de:hbz:836-opus-175131},
  year      = {2024},
  language  = {en}
}
@incollection{FeldmannDreyerKaupe2024,
  author    = {Feldmann, Carsten and Dreyer, Marlen and Kaupe, Victor},
  title     = {Assistance Systems in Manual Order Picking - A comprehensive Overview of Pick-by-X Systems},
  series = {Warehousing 5.0 - Managing the transition from techno-focused to human-value-centric intralogistics},
  booktitle = {Warehousing 5.0 - Managing the transition from techno-focused to human-value-centric intralogistics},
  editor    = {Christoph, Glock and Eric, Grosse},
  address   = {Darmstadt, Saarbr{\"u}cken},
  isbn      = {979-8-873704-35-4},
  publisher      = {FH M{\"u}nster - University of Applied Sciences},
  pages     = {115 -- 130},
  year      = {2024},
  language  = {en}
}
@masterthesis{Harnisch2024,
  type      = {Bachelor Thesis},
  author    = {Harnisch, Selina},
  title     = {The Power of Personality: The Impact of Personality- Tailored Campaigns on Affecting Purchasing Decisions Among Gen Z},
  doi       = {10.25974/fhms-17753},
  url       = {http://nbn-resolving.de/urn:nbn:de:hbz:836-opus-177534},
  school      = {FH M{\"u}nster - University of Applied Sciences},
  pages     = {73},
  year      = {2024},
  abstract  = {The urge for personalisation and the rise of technological advancements in the 21st century is pushing for more innovative marketing strategies. As such, this dissertation examines the impact of personality-tailored campaigns (PTC) and how it affects purchasing decisions among Generation Z, focusing on theoretical and practical implications. A conceptual framework for the process of personality-tailored marketing has been developed to provide tangible value for businesses of various industries in particular the fragrance, smartphone, and food industry.},
  language  = {en}
}
@article{Feldmann2024,
  author    = {Feldmann, Carsten},
  title     = {Automizing Administrative Processes with Robotic Process Automation: The RPA Handbook},
  series = {Survey of Tools for Software Engineering - United Innovations. Hrsg. Gerd Große},
  journal   = {Survey of Tools for Software Engineering - United Innovations. Hrsg. Gerd Große},
  number    = {1/24},
  pages     = {28 -- 31},
  year      = {2024},
  language  = {en}
}
@inproceedings{AppelhansFeldmannBorgmann2024,
  author    = {Appelhans, Hendrik and Feldmann, Carsten and Borgmann, Christopher},
  title     = {Sensor-Based Analysis of Manual Processes in Production and Logistics: Motion-Mining versus Lean Tools},
  series = {International Conference on Dynamics in Logistics. Michael Freitag, Aseem Kinra, Herbert Kotzab, Nicole Megow (Eds.)},
  booktitle = {International Conference on Dynamics in Logistics. Michael Freitag, Aseem Kinra, Herbert Kotzab, Nicole Megow (Eds.)},
  publisher = {Springer Nature Switzerland},
  address   = {Cham},
  isbn      = {978-3-031-56826-8},
  doi       = {10.1007/978-3-031-56826-8_18},
  pages     = {235 -- 248},
  year      = {2024},
  language  = {en}
}
@article{Matthies2024,
  author    = {Matthies, Benjamin},
  title     = {Toward a notation for modeling value driver trees: Classification development and research agenda},
  series = {Journal of Corporate Accounting \& Finance},
  journal   = {Journal of Corporate Accounting \& Finance},
  doi       = {10.25974/fhms-17886},
  url       = {http://nbn-resolving.de/urn:nbn:de:hbz:836-opus-178861},
  pages     = {1 -- 28},
  year      = {2024},
  language  = {en}
}
@article{BloemkerAlbrecht2024,
  author    = {Bl{\"o}mker, Jan and Albrecht, Carmen-Maria},
  title     = {Psychographic segmentation of multichannel customers: investigating the influence of individual differences on channel choice and switching behavior},
  series = {Journal of Retailing and Consumer Services},
  volume    = {79},
  journal   = {Journal of Retailing and Consumer Services},
  doi       = {10.25974/fhms-17896},
  url       = {http://nbn-resolving.de/urn:nbn:de:hbz:836-opus-178965},
  pages     = {1 -- 17},
  year      = {2024},
  abstract  = {This study investigates the role of individual differences in channel choice and switching behavior in a multichannel environment using latent class analysis on data from 1512 customers. Psychographic variables from five domains (risk attitudes, cognitive ability, motivation, personality, and decision-making style) serve as covariates for multichannel customer behavior. We identify six segments that differ significantly on six psychographic variables (readiness to take risks, need for cognition, autotelic and instrumental need for touch, and rational and intuitive decision-making styles). The results advance the theory-building of multichannel customer behavior and present insights for proactively managing customer journeys of distinct segments.},
  language  = {en}
}
@article{HayKorwisiLahmeHuetigetal.2024,
  author    = {Hay, Ginea and Korwisi, Beatrice and Lahme-H{\"u}tig, Norman and Rief, Winfried and Barke, Antonia},
  title     = {Clinicians diagnosing virtual patients with the classification algorithm for chronic pain in the ICD-11 (CAL-CP) achieve better diagnoses and prefer the algorithm to standard tools: An experimental validation study},
  series = {European Journal of Pain},
  journal   = {European Journal of Pain},
  doi       = {10.25974/fhms-17914},
  url       = {http://nbn-resolving.de/urn:nbn:de:hbz:836-opus-179147},
  pages     = {1 -- 15},
  year      = {2024},
  language  = {en}
}
@incollection{BumannWasserman2024,
  author    = {Bumann, Melina and Wasserman, Michael},
  title     = {Engaging intentionally disconnected workers: what can HR managers in facilities with workplace personal technology bans do?},
  series = {Research Handbook on Human Resource Management and Disruptive Technologies. Hrsg. Tanya Bondarouk, Jeroen Meijerink},
  booktitle = {Research Handbook on Human Resource Management and Disruptive Technologies. Hrsg. Tanya Bondarouk, Jeroen Meijerink},
  publisher = {Edward Elgar},
  isbn      = {9781802209235},
  doi       = {10.4337/9781802209242.00021},
  publisher      = {FH M{\"u}nster - University of Applied Sciences},
  pages     = {152 -- 165},
  year      = {2024},
  abstract  = {An important, often overlooked group of workers that HR managers have trouble reaching are those intentionally disconnected from personal digital devices. That is, workers in manufacturing facilities, distribution centers, secure areas, or locations where employers ban workers from bringing their own devices. We explore the engagement problem for these intentionally disconnected workers. We outline a disruptive HR strategy in these work contexts. We then focus on implementation, testing a simple digital platform prototype that can serve as an entry for existing, disruptive HR management engagement tools (e.g. chatbots, HR analytics) in these settings. Our exploratory findings suggest engagement is a problem for these workers and these simple tools can be an effective strategy to help HR managers improve engagement. We conclude that simple digital solutions aimed at engaging this underserved segment of the workforce can have disruptive yet positive effects for workers, HR managers and shareholders.},
  language  = {en}
}
@incollection{FisherLongoniLuzzinietal.2024,
  author    = {Fisher, Sandra and Longoni, Annachiara and Luzzini, Davide and Pagell, Mark and Wasserman, Michael and Wiengarten, Frank},
  title     = {A just transition towards making precarious work rare, safe, and legal},
  series = {The Supply Chain: A System in Crisis. Edited by Stefan Gold, Andreas Wieland},
  booktitle = {The Supply Chain: A System in Crisis. Edited by Stefan Gold, Andreas Wieland},
  publisher = {Edward Elgar},
  isbn      = {9781803924915},
  doi       = {10.4337/9781803924922},
  publisher      = {FH M{\"u}nster - University of Applied Sciences},
  pages     = {111 -- 125},
  year      = {2024},
  abstract  = {Supply chains often match the supply of labour to uncertain demand by using precarious workprecarious workers. This increases flexibility and lowers costs for the supply chain by shifting risk to the workers and costs to society. Supply chains are maximizing profits, often literally, on the backs of their workers by creating serious negative externalities for society. We address this issue using a powerpower perspective because powerpower is asymmetrically oriented against workers in many supply chain contexts. This allows us to identify examples of how to reverse this trend and shift powerpower back to workers. The goal is to get to where stakeholders understand the costs and limited benefits of precarity, where we can separate the notion of flexibility from low costs, and where through a combination of incentives, policy, social norms of ethical behaviour, and consumer action, we can get to a better place than where we are now.},
  language  = {en}
}