@incollection{PlewaRampersadTroshanietal.2016,
  author    = {Plewa, Carolin and Rampersad, Giselle and Troshani, Indrit and Kesting, Tobias},
  title     = {Improving Innovation Process Performance and Service Quality in Innovation Networks},
  series = {Plewa, Carolin; Conduit, Jodie (Hrsg.): Making a Difference Through Marketing: A Quest for Diverse Perspectives},
  booktitle = {Plewa, Carolin; Conduit, Jodie (Hrsg.): Making a Difference Through Marketing: A Quest for Diverse Perspectives},
  edition   = {1},
  publisher = {Springer Science+Business Media},
  address   = {Singapore},
  isbn      = {978-981-10-0462-9},
  pages     = {S. 267 -- 282},
  year      = {2016},
  language  = {en}
}