@inproceedings{BuchholzKappelSchiele2018, author = {Buchholz, Wolfgang and Kappel, Antonia and Schiele, Holger}, title = {Supplier relationships with competing customers - How can purchasers find out who is the preferred customer?}, series = {IPSERA Conference proceedings}, booktitle = {IPSERA Conference proceedings}, pages = {1 -- 23}, year = {2018}, abstract = {Focal companies are embedded in complex supply networks consisting of various suppliers, customers, competitors and complementors. The activities of these actors influence the com-petitive position of the focal companies. Some customers achieve preferred customer status and gain preferential treatment, others have to restrain to being standard customers getting less privileged services. Consequently, buying companies in such markets have to achieve transparency about the relationships of their suppliers towards their competitors and comple-mentors in order to map them and to analyse their impact. Current literature lacks a holistic approach to capture these relationships. In which sources can the focal companies find the desired information? Which kind of information do they really need? And in which situations is the need for transparency high and when is it low? The aim of this research is to examine these relationships using a World Caf{\´e} method with purchasers for data gathering followed by a Gioia method to structure the qualitative data. The result is a list of desired knowledge cov-ering business, supplier and collaboration details; a set of information sources clustered in pub-lished and unpublished sources as well as contingency factors regarding general conditions, changes and particular occasions that require a high supplier relationship knowledge. All an-swers have been rated by their importance during the World Caf{\´e}. The answers can help to operationalise the mapping of supplier relationships towards competitors and complementors in order to assess the own customer status compared to other customers.}, language = {en} } @inproceedings{SimonDelkeHarmsetal.2018, author = {Simon, Franz and Delke, Vincent and Harms, Rainer and Schiele, Holger}, title = {Identifying partners outside existing networks}, series = {Proceedings 27th IPSERA conference}, booktitle = {Proceedings 27th IPSERA conference}, address = {Athens, Greece}, year = {2018}, abstract = {External sources of knowledge have become a necessary extension to internal innovation activities (Monteiro, Mol and Birkinshaw, 2017; Rosenkopf and Nerkar, 2001). Collaborations with customers, suppliers, universities or even competitors are a promising way to extend the own knowledge base in order to increase the firm´s innovativeness (Felin and Zenger, 2014; Laursen and Salter, 2006). onsidering this potential set of external partners, suppliers seem to have the largest impact on product innovation (Un, Cuervo-Cazurra and Asakawa, 2010). Yet, suppliers' innovative potential is limited as described in a case study by Gassmann, Zeschky, Wolff, and Stahl (2010), which further shows how a new venture supplier, commonly referred to as "startup", has succeed at providing a truly innovative idea (a haptic feedback control device for automobiles). Therefore, startups as a specific knowledge provider have received growing attention (Weiblen and Chesbrough, 2015; Zaremba, Bode and Wagner, 2016). By collaborating with startups, corporations hope to benefit from the startups´ entrepreneurial characteristics, such as alertness, creativity, flexibility and willingness to take risks (Audretsch, Segarra and Teruel, 2014; Criscuolo, Nicolaou and Salter, 2012; Marion, Friar and Simpson, 2012).}, language = {en} } @inproceedings{StekZunkDelkeetal.2018, author = {Stek, Klaas and Zunk, Bernd Markus and Delke, Vincent and Schiele, Holger}, title = {Addressing the gap between employees' needs and learning objectives in purchasing \& supply management (PSM study programs; a student-centered learning approach}, series = {Proceedings 12th INTED conference}, booktitle = {Proceedings 12th INTED conference}, address = {Valencia, Spain}, year = {2018}, abstract = {This paper focusses on effective teaching and learning methods in the context of a larger project that aims to align objectives in higher education with employer requirements in the field of purchasing and supply management (PSM). The reason is that little is known about which specific skills and competencies of PSM professionals are needed outside academia and which learning objective higher education should incorporate to meet the practical PSM requirements of firms and organisations. Practice as well as literature share the understanding that PSM professionals need a well-balanced mixture of knowledge and soft-skills: the merely explicit know-what (codified knowledge), know-why (theory), know-how (method) and inter- \& intrapersonal soft skills.}, language = {en} }