@incollection{BalzThalenhorst2013, author = {Balz, Ulrich and Thalenhorst, Jobst}, title = {Shareholder Value}, series = {W. Pepels, Marketingeffizienz - Kosten senken und Leistung steigern}, booktitle = {W. Pepels, Marketingeffizienz - Kosten senken und Leistung steigern}, edition = {2.}, publisher = {Berliner Wissenschafts-Verlag}, address = {Berlin}, pages = {241 -- 256}, year = {2013}, language = {mul} }