@inproceedings{WiethoelterSalingreFeldmannetal.2023,
  author    = {Wieth{\"o}lter, Jost and Salingr{\´e}, Jan and Feldmann, Carsten and Schwanitz, Johannes and Niessing, J{\"o}rg},
  title     = {Exploring Customer Journey Mining and RPA: Prediction of Customers' Next Touchpoint},
  series = {Business Process Management: Blockchain, Robotic Process Automation and Educators Forum},
  booktitle = {Business Process Management: Blockchain, Robotic Process Automation and Educators Forum},
  editor    = {K{\"o}pke, Julius and Plattfaut, Ralf and Gdowska, Katarzyna and Munoz-Gama, Jorge and van der Werf, Jan Martijn and L{\´o}pez-Pintado, Orlenys and Rehse, Jana-Rebecca and Gonzalez-Lopez, Fernanda and Smit, Koen},
  publisher = {Springer},
  isbn      = {978-3-031-43432-7},
  issn      = {1865-1348},
  doi       = {https://doi.org/10.1007/978-3-031-43433-4},
  pages     = {181 -- 196},
  year      = {2023},
  abstract  = {In-depth analysis of customer journeys to broaden the understanding of customer behaviors and expectations in order to improve the customer experience is considered highly relevant in modern business practices. Recent studies predominantly focus on retrospective analysis of customer data, whereas more forward-directed concepts, namely predictions, are rarely addressed. Additionally, the integration of robotic process automation (RPA) to potentially increase the efficiency of customer journey analysis is not discussed in the current field of research. To fill this research gap, this paper introduces "customer journey mining". Process mining techniques are applied to leverage digital customer data for accurate prediction of customer movements through individual journeys, creating valuable insights for improving the customer experience. Striving for improved efficiency, the potential interplay of RPA and customer journey mining is examined accordingly. The research methodology followed is based on a design science research process. An initially defined customer journey mining artifact is operationalized through an illustrative case study. This operationalization is achieved by analyzing a log file of an online travel agency functioning as an orientation for researchers and practitioners while also evaluating the initially defined framework. The data is used to train seven distinct prediction models to forecast the touchpoint a customer is most likely to visit next. Gradient-boosted trees yield the highest prediction accuracy with 43.1\%. The findings further indicate technical suitability for RPA implementation, while financial viability is unlikely.},
  language  = {en}
}
@inproceedings{WesbuerKurzhalsUude2022,
  author    = {Wesbuer, Annika and Kurzhals, Kerstin and Uude, Katrin},
  title     = {Framework for university-society co-creation.},
  series = {Continuous Innovation Network Conference},
  booktitle = {Continuous Innovation Network Conference},
  address   = {Pisa, Italy},
  year      = {2022},
  language  = {en}
}
@inproceedings{WesbuerKurzhalsUude2022,
  author    = {Wesbuer, Annika and Kurzhals, Kerstin and Uude, Katrin},
  title     = {USC Ecosystem: A Comprehensive Framework for university-society co-creation},
  series = {University-Industry Interaction Conference 2022},
  booktitle = {University-Industry Interaction Conference 2022},
  address   = {Amsterdam, Netherlands},
  year      = {2022},
  language  = {en}
}
@inproceedings{WassermanFisher2018,
  author    = {Wasserman, Michael and Fisher, Sandra},
  title     = {"Mind the Gap": A Human Resource Management Perspective on Virtual Reality Training},
  series = {Proceedings of the 7th International E-HRM Conference: HRM 4.0 for Human-Centered Organizations},
  booktitle = {Proceedings of the 7th International E-HRM Conference: HRM 4.0 for Human-Centered Organizations},
  editor    = {Bissola, Rita and Imperatori, Barbara},
  publisher = {Università Cattolica del Sacro Cuore},
  address   = {Milan, Italy},
  organization    = {Università Cattolica del Sacro Cuore},
  pages     = {227 -- 247},
  year      = {2018},
  abstract  = {Virtual reality (VR) is starting to realize some of its promise as a tool to improve training effectiveness. However, research on VR for training and development is limited. Existing theories and models relating to organizational training and learning are infrequently used in the VR literature. A greater understanding of why VR works in the training context would help training designers create effective programs that leverage this continuously developing technology. This paper provides a typology of VR technologies specifically relevant to HR and integrates HR training frameworks and theory into findings on VR training from these other literatures. We specifically focus on immersive VR technology and seek to better understand reasons for the effectiveness of VR technologies for both training and assessment. We review findings, integrate related streams of research, and offer guideposts for those contemplating VR implementation in four important areas: training reactions in a VR context, VR-specific learning outcomes, opportunities for assessment using VR, and the effect of VR on training transfer. We conclude the paper by identifying a VR-training agenda for HR researchers.},
  language  = {en}
}
@inproceedings{ValleeSchulzRobert2019,
  author    = {Vall{\´e}e, Franz and Schulz, Colin and Robert, Julia},
  title     = {Getting rid of fixed delivery areas: the implications of dynamic vehicle routing on a German parcel delivery company},
  series = {Proceedings of the World Conference on Transport Research (WCTR) 2019},
  booktitle = {Proceedings of the World Conference on Transport Research (WCTR) 2019},
  address   = {Mumbai},
  year      = {2019},
  language  = {en}
}
@inproceedings{ThesingFeldmannBurchardt2021,
  author    = {Thesing, Theo and Feldmann, Carsten and Burchardt, Martin},
  title     = {Agile versus Waterfall Project Management: Decision Model for Selecting the Appropriate Approach to a Project},
  series = {ProjMAN - International Conference on Project Management 2020, Procedia Computer Science 181 (2021)},
  booktitle = {ProjMAN - International Conference on Project Management 2020, Procedia Computer Science 181 (2021)},
  doi       = {10.1016/j.procs.2021.01.227},
  pages     = {746 -- 756},
  year      = {2021},
  language  = {en}
}
@inproceedings{TackenbergJungkindFeldmannetal.2019,
  author    = {Tackenberg, Sven and Jungkind, Wilfried and Feldmann, Carsten and Appelfeller, Wieland},
  title     = {Digital Transformation of Companies: Experience Gained in the Implementation of an IoT Check},
  series = {9th International Conference on Production Engineering and Management (PEM) 2019, Proceedings},
  booktitle = {9th International Conference on Production Engineering and Management (PEM) 2019, Proceedings},
  editor    = {Padoano, Elio and Villmer, Franz-Josef},
  address   = {Triest, Lemgo},
  isbn      = {978-3-946856-04-7},
  pages     = {281 -- 290},
  year      = {2019},
  language  = {en}
}
@inproceedings{StekZunkDelkeetal.2018,
  author    = {Stek, Klaas and Zunk, Bernd Markus and Delke, Vincent and Schiele, Holger},
  title     = {Addressing the gap between employees' needs and learning objectives in purchasing \& supply management (PSM study programs; a student-centered learning approach},
  series = {Proceedings 12th INTED conference},
  booktitle = {Proceedings 12th INTED conference},
  address   = {Valencia, Spain},
  year      = {2018},
  abstract  = {This paper focusses on effective teaching and learning methods in the context of a larger project that aims to align objectives in higher education with employer requirements in the field of purchasing and supply management (PSM). The reason is that little is known about which specific skills and competencies of PSM professionals are needed outside academia and which learning objective higher education should incorporate to meet the practical PSM requirements of firms and organisations. Practice as well as literature share the understanding that PSM professionals need a well-balanced mixture of knowledge and soft-skills: the merely explicit know-what (codified knowledge), know-why (theory), know-how (method) and inter- \& intrapersonal soft skills.},
  language  = {en}
}
@inproceedings{SormaniChak2019,
  author    = {Sormani, Eva and Chak, Choiwai Maggie},
  title     = {Bringing Society Back: A playbook to re-connect science and community, presentation at University-Industry Interaction Conference 2019 (18-20.06.2019)},
  year      = {2019},
  language  = {en}
}
@inproceedings{SormaniBaakenBaakenetal.2019,
  author    = {Sormani, Eva and Baaken, Marieke and Baaken, Thomas and Stroila, Iulia},
  title     = {Nudging in the Context of Fostering Student Entrepreneurship as Part of the Third Mission of Higher Education Institutions},
  series = {High Tech Small Firm Conference 2019, (27-28.05.2019)},
  booktitle = {High Tech Small Firm Conference 2019, (27-28.05.2019)},
  year      = {2019},
  language  = {en}
}
@inproceedings{SormaniBaakenBaakenetal.2018,
  author    = {Sormani, Eva and Baaken, Marieke and Baaken, Thomas and Okamoto, Sanae},
  title     = {The Potential of Nudging for the Engaged University. Paper presented at the University Industry Interaction Conference, London, United Kingdom},
  year      = {2018},
  language  = {en}
}
@inproceedings{Sormani2019,
  author    = {Sormani, Eva},
  title     = {Looking beyond monetary rewards to engage academics in collaboration with Society, working paper presented at the isbe 2019 conference on „SPACE - exploring new frontiers and entrepreneurial places", 14./15.11.2019, Newcastle},
  year      = {2019},
  language  = {en}
}
@inproceedings{SimonDelkeHarmsetal.2018,
  author    = {Simon, Franz and Delke, Vincent and Harms, Rainer and Schiele, Holger},
  title     = {Identifying partners outside existing networks},
  series = {Proceedings 27th IPSERA conference},
  booktitle = {Proceedings 27th IPSERA conference},
  address   = {Athens, Greece},
  year      = {2018},
  abstract  = {External sources of knowledge have become a necessary extension to internal innovation activities (Monteiro, Mol and Birkinshaw, 2017; Rosenkopf and Nerkar, 2001). Collaborations with customers, suppliers, universities or even competitors are a promising way to extend the own knowledge base in order to increase the firm´s innovativeness (Felin and Zenger, 2014; Laursen and Salter, 2006). onsidering this potential set of external partners, suppliers seem to have the largest impact on product innovation (Un, Cuervo-Cazurra and Asakawa, 2010). Yet, suppliers' innovative potential is limited as described in a case study by Gassmann, Zeschky, Wolff, and Stahl (2010), which further shows how a new venture supplier, commonly referred to as "startup", has succeed at providing a truly innovative idea (a haptic feedback control device for automobiles). Therefore, startups as a specific knowledge provider have received growing attention (Weiblen and Chesbrough, 2015; Zaremba, Bode and Wagner, 2016). By collaborating with startups, corporations hope to benefit from the startups´ entrepreneurial characteristics, such as alertness, creativity, flexibility and willingness to take risks (Audretsch, Segarra and Teruel, 2014; Criscuolo, Nicolaou and Salter, 2012; Marion, Friar and Simpson, 2012).},
  language  = {en}
}
@inproceedings{SimonDelkeHarms2018,
  author    = {Simon, Franz and Delke, Vincent and Harms, Rainer},
  title     = {Identifying partners outside existing networks},
  publisher = {IPSERA 2018 Conference},
  address   = {Athens, Greece},
  year      = {2018},
  abstract  = {Startups have the potential to transform industries as they follow partly divergent business strategies and have the ability to develop new innovative products. The evolving fields of digitalization, sustainability and urbanization highlight the direction of change. Due to enormous time pressure and lack of knowledge, corporations rely heavily on external sources of knowledge to increase innovativeness. Therein, startups take a special role. Joint R\&D projects, investments or strategic buyer-supplier agreements with startups grant corporations access to their innovative technologies. This paper gives insights into the organization of search processes to identify innovative startups and highlights approaches to initiate collaborations. Therefore, a multiple-case study among automotive OEMs and suppliers was conducted. The research ends with organizational structures, an identification process, and various instruments developed for the identification of startup innovations. Furthermore, propositions are made for a successful collaboration between startups and established corporations, displaying the role of purchasing in startup management, the need to take fast decisions, secure technical support by experts within their organization and build strong relationships with partners within their supply chain and new partners, as for example venture capitalists.},
  language  = {en}
}
@inproceedings{SchneidUsenerThoeneetal.2019,
  author    = {Schneid, Konrad and Usener, Claus A. and Th{\"o}ne, Sebastian and Kuchen, Herbert and Tophinke, Christian},
  title     = {Static Analysis of BPMN-Based Process-Driven Applications},
  series = {Proceedings of the 34th ACM/SIGAPP Symposium on Applied Computing},
  booktitle = {Proceedings of the 34th ACM/SIGAPP Symposium on Applied Computing},
  editor    = {Hung, Chih-Cheng and Papadopoulos, George A.},
  publisher = {ACM},
  address   = {New York, NY, USA},
  isbn      = {978-1-4503-5933-7},
  doi       = {10.1145/3297280.3297289},
  pages     = {66 -- 74},
  year      = {2019},
  abstract  = {Process-Driven Applications (PDA) require less coding, for their business logic is defined by a business process model which can be executed by a process engine. However, inconsistencies between process model and dependent source code artifacts cause runtime errors and reduce development productivity. This paper targets at making the development of PDAs more efficient: It proposes a broader approach to statical analysis which also covers consistency constraints between model and code. When integrated into common analysis tools or a continuous integration pipeline, defects like broken code references or data-flow anomalies can be detected at an early stage without launching the entire application and its process interpretation engine. The approach is demonstrated by a prototype called viadee Process Application Validator (vPAV), which was developed for BPMN-based process models. The prototype has already been used in various BPM projects, attesting high benefit and potential.},
  language  = {en}
}
@inproceedings{SchneidThoeneKuchen2020,
  author    = {Schneid, Konrad and Th{\"o}ne, Sebastian and Kuchen, Herbert},
  title     = {Feature Development in BPMN-Based Process-Driven Applications},
  series = {Business Process Management Forum / Hrsg. Dirk Fahland, Chiara Ghidini, J{\"o}rg Becker, Marlon Dumas},
  booktitle = {Business Process Management Forum / Hrsg. Dirk Fahland, Chiara Ghidini, J{\"o}rg Becker, Marlon Dumas},
  publisher = {Springer International Publishing},
  isbn      = {978-3-030-58638-6},
  issn      = {1865-1348},
  doi       = {10.1007/978-3-030-58638-6_3},
  pages     = {35 -- 50},
  year      = {2020},
  abstract  = {In the context of Continuous Software Engineering, it is acknowledged as best practice to develop new features on the mainline rather than on separate feature branches. Unfinished work is then usually prevented from going live by some kind of feature toggle. However, there is no concept of feature toggles for Process-Driven Applications (PDA) so far. PDAs are hybrid systems consisting not only of classical source code but also of a machine-interpretable business process model. This paper elaborates on a feature development approach that covers both the business process model and the accompanying source code artifacts of a PDA. The proposed solution, Toggles for Process-Driven Applications (T4PDA), equipped with an easy to use modeling tool extension, enables the developer to safely commit unfinished work on model and source code to the project's mainline. It will be kept inactive during productive deployments unless the feature is finally released. During an AB/BA crossover design experiment, the T4PDA approach, including the provided tool support, showed higher software quality, a faster development process, and contented developers.},
  language  = {en}
}
@inproceedings{SchneidThoeneKuchen2023,
  author    = {Schneid, Konrad and Th{\"o}ne, Sebastian and Kuchen, Herbert},
  title     = {Modification-Impact based Test Prioritization for Process-Driven Applications},
  series = {2023 IEEE International Conference on Software Testing, Verification and Validation Workshops (ICSTW)},
  booktitle = {2023 IEEE International Conference on Software Testing, Verification and Validation Workshops (ICSTW)},
  organization    = {IEEE},
  doi       = {10.1109/ICSTW58534.2023.00068},
  pages     = {365 -- 372},
  year      = {2023},
  language  = {en}
}
@inproceedings{SchneidThoeneHerbert2022,
  author    = {Schneid, Konrad and Th{\"o}ne, Sebastian and Herbert, Kuchen},
  title     = {Semi-automated Test Migration for BPMN-Based Process-Driven Applications},
  series = {Enterprise Design, Operations, and Computing. Hrsg. Jo{\~a}o Paulo A. Almeida, Dimka Karastoyanova, Giancarlo Guizzardi, Marco Montali, Fabrizio Maria Maggi, Claudenir M. Fonseca},
  booktitle = {Enterprise Design, Operations, and Computing. Hrsg. Jo{\~a}o Paulo A. Almeida, Dimka Karastoyanova, Giancarlo Guizzardi, Marco Montali, Fabrizio Maria Maggi, Claudenir M. Fonseca},
  publisher = {Springer International Publishing},
  address   = {Cham},
  isbn      = {978-3-031-17603-6},
  issn      = {0302-9743},
  doi       = {10.1007/978-3-031-17604-3_14},
  pages     = {237 -- 254},
  year      = {2022},
  abstract  = {Automated regression tests are a key enabler for applying popular continuous software engineering techniques. This paper focuses on testing BPMN-based Process-Driven Applications (PDA). When evolving PDAs, the affected test cases must be identified and co-evolved as well. In this process, affected test cases can be overlooked, misunderstandings may occur during communication between different roles involved, and implementation errors can arise. Regardless of possible error sources, the entire test migration process is time-consuming. This paper presents a new semi-automated test migration process for PDAs. The concept builds on previous work on creating regression tests using a no-code approach. Our approach identifies the modifications of the PDA and classifies their impact on previously defined tests. The classification indicates whether existing test code can be migrated automatically or whether a manual revision becomes necessary. During an AB/BA experiment, the concept and the developed prototype proved a more efficient test migration process and a higher test quality.},
  language  = {en}
}
@inproceedings{SchneidStapperThoeneetal.2021,
  author    = {Schneid, Konrad and Stapper, Leon and Th{\"o}ne, Sebastian and Kuchen, Herbert},
  title     = {Automated Regression Tests: A No-Code Approach for BPMN-based Process-Driven Applications},
  series = {2021 IEEE 25th International Enterprise Distributed Object Computing Conference (EDOC)},
  booktitle = {2021 IEEE 25th International Enterprise Distributed Object Computing Conference (EDOC)},
  publisher = {IEEE},
  address   = {Gold Coast, Australia},
  isbn      = {978-1-6654-3579-6},
  issn      = {2325-6362},
  doi       = {10.1109/EDOC52215.2021.00014},
  pages     = {31 -- 40},
  year      = {2021},
  abstract  = {BPMN-based Process-Driven Applications (PDA) require less coding since they are not only based on source code, but also on executable process models. Automated testing of such model-driven applications gains growing relevance, and it becomes a key enabler if we want to found their development on continuous integration (CI) techniques.While process analysts are typically responsible for test case specifications from a business perspective, technically skilled process engineers take the responsibility for implementing the required test code. This is time-consuming and, due to their often different skills and backgrounds, might result in communication problems such as information losses and misunderstandings. This paper presents a new approach which enables an analyst to generate executable tests for PDAs without the need for manual coding. It consists of a sophisticated model analysis, a wizard-based specification of test cases, and a subsequent code generation. The resulting tests can easily be integrated into CI pipelines.The concept is underpinned by a user-friendly tool which has been evaluated in case studies and in real-world implementation projects from different industry sectors. During the evaluation, the prototype proved a more efficient test creation process and a higher test quality.},
  language  = {en}
}
@inproceedings{SchneidKuchenThoeneetal.2021,
  author    = {Schneid, Konrad and Kuchen, Herbert and Th{\"o}ne, Sebastian and Di Bernardo, Sascha},
  title     = {Uncovering Data-Flow Anomalies in BPMN-Based Process-Driven Applications},
  series = {Proceedings of the 36th Annual ACM Symposium on Applied Computing},
  booktitle = {Proceedings of the 36th Annual ACM Symposium on Applied Computing},
  publisher = {Association for Computing Machinery},
  address   = {New York, NY, USA},
  isbn      = {9781450381048},
  doi       = {10.1145/3412841.3442025},
  pages     = {1504 -- 1512},
  year      = {2021},
  abstract  = {Process-Driven Applications flourish through the interaction between an executable BPMN process model, human tasks, and external software services. All these components operate on shared process data, so it is even more important to check the correct data flow. However, data flow is in most cases not explicitly defined but hidden in model elements, form declarations, and program code. This paper elaborates on data-flow anomalies acting as indicators for potential errors and how such anomalies can be uncovered despite implicit and hidden data-flow definitions. By considering an integrated view, it goes beyond other approaches which are restricted to separate data-flow analysis of either process model or source code. The main idea is to merge call graphs representing programmed services into a control-flow representation of the process model, to label the resulting graph with associated data operations, and to detect anomalies in that labeled graph using a dedicated data-flow analysis. The applicability of the solution is demonstrated by a prototype designed for the Camunda BPM platform.},
  language  = {en}
}
@inproceedings{Schneid2017,
  author    = {Schneid, Konrad},
  title     = {Branching Strategies for Developing New Features within the Context of Continuous Delivery},
  series = {Proceedings of the 2nd Workshop on Continuous Software Engineering co-located with Software Engineering (SE 2017)},
  booktitle = {Proceedings of the 2nd Workshop on Continuous Software Engineering co-located with Software Engineering (SE 2017)},
  publisher = {CEUR-WS},
  address   = {Hannover},
  issn      = {1613-0073},
  pages     = {28 -- 35},
  year      = {2017},
  abstract  = {This paper evaluates based on current literature, whether the versioning strategies "branch by feature" and "develop on mainline" can be used for developing new software features in connection with Continuous Delivery. The strategies will be introduced and possible applications for Continuous Delivery will be demonstrated and rated. A solution recommendation is finally given. It becomes evident that develop on mainline is the more recommendable method in form of "features toggles" or in case of bigger changes in form of "branch by abstraction" within the context of Continuous Delivery.},
  language  = {en}
}
@inproceedings{SchmidtAlfertPetzoldetal.2018,
  author    = {Schmidt, Alexander Lennart and Alfert, Carina and Petzold, Neele and Junker, Christian},
  title     = {BUSINESS MODEL INNOVATION IN CORPORATE VENTURES - THE NUCLEUS OF DISRUPTION},
  series = {19th International CINet Conference},
  booktitle = {19th International CINet Conference},
  publisher = {CINet},
  address   = {Dublin},
  isbn      = {978-90-77360-21-7},
  pages     = {511 -- 515},
  year      = {2018},
  language  = {en}
}
@inproceedings{Schmidt2018,
  author    = {Schmidt, Alexander Lennart},
  title     = {Managing in the face of disruption},
  series = {13th CINet PhD seminar - Researching continuous innovation - getting in, getting through, getting (it) out},
  booktitle = {13th CINet PhD seminar - Researching continuous innovation - getting in, getting through, getting (it) out},
  year      = {2018},
  abstract  = {Globalization, digitalization and increasingly shortened lifecycles of consumer and business goods require companies to be continuously innovative. Under these domains of innovation, disruptive innovation has developed as a popular term amongst scholars and practitioners alike (Christensen, Raynor, \& McDonald, 2015). In fact, the concept of disruptive technolo-gies was introduced to explain the failure of incumbent businesses in times of change (Bower \& Christensen, 1995). Later, research broadened the concept towards disruptive innovations thereby going beyond technologies alone (Yu \& Hang, 2010). Indeed, recent literature stresses the embracing business model that needs to be designed appropriately to make use of the technology and push it forward in the process of disruption. Subse-quently, current research concludes that disruption in its core is a "business model problem, not a technology problem" (Christensen, 2006). Despite the recognition of the relevance of a firm's business model for disruption, a clarifi-cation of the business model concept in the disruptive innovation process appears to be necessary in two dimensions. First, there is only limited knowledge regarding the actual design of (potential) disruptive business models. Second, from a dynamic perspective, less is known about how organizations manage the process of disruptive innovation until their business model yields a disruptive effect in the market. The PhD research project aims at shedding light on the role of the firm's business model in regard to the concept of disruptive innovation. Insights from this research project will not only add to a deeper understanding of disruptive innovation from a theoretical perspective but also deliver guidance for managers facing an increasingly changing environment.},
  language  = {en}
}
@inproceedings{Perusso2017,
  author    = {Perusso, Andre},
  title     = {A COMPREHENSIVE ACTIVE-BASED LEARNING ENVIRONMENT FOR MANAGEMENT EDUCATION: AN EVALUATIVE STUDY},
  series = {ICERI 2017 Proceedings},
  booktitle = {ICERI 2017 Proceedings},
  editor    = {L., G{\´o}mez Chova and L{\´o}pez Mart{\´i}nez, A. and I., Candel Torres},
  publisher = {IATED Academy},
  address   = {Valencia, Spain},
  isbn      = {978-84-697-6957-7},
  issn      = {2340-1095},
  doi       = {10.21125/iceri.2017},
  pages     = {8187 -- 8195},
  year      = {2017},
  abstract  = {There seems to be a strong distinction between what most business schools prepare their students for and what practicing managers actually do in their professional life [1]. Business education, in general, sees management as analytical and scientific, when empirical evidences indicate that the practicing manager repertoire is comprised not only of analysis but mainly of the development of solutions to illdefined problems [2]. Moreover, the globalization of the economy and the shift from a manufacturing to an informationbased society have led to significant changes in the conditions of work; with post-industrial economies living an era of continuous market change and creative destruction [3], [4]. This scenario increases the array of responsibilities of higher education institutions which, in addition to providing disciplinary knowledge, should develop in students non-disciplinary competences such as decision-making, problem-solving, interpersonal communication, etc. As argued by Zlatkin-Troitschanskaia, et al. [5], the development of such competences - sometimes referred as transversal or generic - are increasingly relevant in a society facing constant changes, since they are adaptable to various contexts enhancing the relevancy and the employability of students. Under this perspective, a change in management education is needed. It should be oriented less on the training of business analysts and more on preparing future managers for solving the ill-designed problems of real business practice. It is suggested that the focus of business education should move from 'simply' providing a body of domain-specific knowledge to give students the opportunity to apply that knowledge under realistic contexts which better resembling management practice and foster the development of generic competences. In that respect, literature suggested that active-based learning methods are best fitted for the 'task' [6]. More specifically, it points out to a series of 'desirable' elements that should be present if one wants to accurately replicate a management learning environment. This author condensed those elements to form a theoretical proposition: that to build powerful management learning environments one needs to offer students the opportunity to collectively engage in a series of continuous real-world experiences in a process permeated by careful reflection in and on the action.},
  language  = {en}
}
@inproceedings{Perusso2019,
  author    = {Perusso, Andre},
  title     = {Experimental learning \& reflection: how it promotes competence development in business education},
  series = {EDULEARN, 2019 Proceedings},
  booktitle = {EDULEARN, 2019 Proceedings},
  isbn      = {978-84-09-12031-4},
  year      = {2019},
  language  = {en}
}
@inproceedings{NeeleAlexanderLennartStinaetal.2018,
  author    = {Neele, Petzold and Alexander Lennart, Schmidt and Stina, Siedhoff and Junker, Christian},
  title     = {How do they do it? Understanding business model innovation in the context of disruptive innovation},
  series = {The ISPIM Innovation Conference - Innovation, The Name of The Game},
  booktitle = {The ISPIM Innovation Conference - Innovation, The Name of The Game},
  isbn      = {978-952-335-219-3},
  year      = {2018},
  language  = {en}
}
@inproceedings{MorgretFeldmannMatthies2024,
  author    = {Morgret, Linda and Feldmann, Carsten and Matthies, Benjamin},
  title     = {Value Driver Trees for KPI-Based Decision Analytics: Process Performance in the Order-to-Delivery Process},
  series = {Proceedings of the 57th Hawaii International Conference on System Sciences (HICSS)},
  booktitle = {Proceedings of the 57th Hawaii International Conference on System Sciences (HICSS)},
  isbn      = {978-0-9981331-7-1},
  doi       = {10.25974/fhms-17513},
  url       = {http://nbn-resolving.de/urn:nbn:de:hbz:836-opus-175131},
  year      = {2024},
  language  = {en}
}
@inproceedings{MatthiesKochMaassenetal.2022,
  author    = {Matthies, Benjamin and Koch, Julian and Maassen, Kathrin and Coners, Andr{\´e}},
  title     = {A Curriculum Mining Method for Clustering Study Modules and Assessing their Uniqueness},
  series = {Proceedings of the 30th European Conference on Information Systems (ECIS)},
  booktitle = {Proceedings of the 30th European Conference on Information Systems (ECIS)},
  publisher = {Association for Information Systems (AIS)},
  year      = {2022},
  language  = {en}
}
@inproceedings{MatthiesConers2021,
  author    = {Matthies, Benjamin and Coners, Andr{\´e}},
  title     = {Losing Balance? - A Review of Balanced Scorecards in IS Research},
  series = {Proceedings of the 25th Pacific Asia Conference on Information Systems (PACIS)},
  booktitle = {Proceedings of the 25th Pacific Asia Conference on Information Systems (PACIS)},
  address   = {Dubai, UAE},
  year      = {2021},
  language  = {en}
}
@inproceedings{Matthies2016,
  author    = {Matthies, Benjamin},
  title     = {Feature-Based Sentiment Analysis of Codified Project Knowledge: A Dictionary Approach},
  series = {Proceedings of the 20th Pacific Asia Conference on Information Systems (PACIS)},
  booktitle = {Proceedings of the 20th Pacific Asia Conference on Information Systems (PACIS)},
  year      = {2016},
  language  = {en}
}
@inproceedings{Matthies2015,
  author    = {Matthies, Benjamin},
  title     = {What to Do With All These Project Documentations? - Research Issues in Reusing Codified Project Knowledge},
  series = {Proceedings of the 19th Pacific Asia Conference on Information Systems (PACIS)},
  booktitle = {Proceedings of the 19th Pacific Asia Conference on Information Systems (PACIS)},
  year      = {2015},
  language  = {en}
}
@inproceedings{Matthies2018,
  author    = {Matthies, Benjamin},
  title     = {An Ontology for Knowledge Representation in e-Business Projects},
  series = {Innovationstag Digitalisierung NRW - ID@NRW 2018},
  booktitle = {Innovationstag Digitalisierung NRW - ID@NRW 2018},
  year      = {2018},
  language  = {en}
}
@inproceedings{LippoldRachFritsch2020,
  author    = {Lippold, Susanne and Rach, Jutta and Fritsch, Andreas},
  title     = {Study programme development - Building a bridge between tradition and innovation - An unusal approach},
  series = {Learning \& Teaching Forum Utrecht},
  booktitle = {Learning \& Teaching Forum Utrecht},
  publisher = {European University Association (EUA)},
  issn      = {2593-9602},
  doi       = {10.25974/fhms-11720},
  url       = {http://nbn-resolving.de/urn:nbn:de:hbz:836-opus-117209},
  year      = {2020},
  abstract  = {Study programme development is one of the most challenging processes at universities since all faculty is involved. And in our experience, the redesign of already existing programmes seems to be even more difficult: Whereas innovative forces want to pick up new trends (e.g. digitalisation or other new teaching concepts) more conservative forces emphasises on values and refer to existing experience. Both positions are important and contextually right. Thus, the presented format provides a gradual framework to bridge the gap between both sides in an interactive and creative process. Both sides are invited to negotiate the best possible result by using an unusual approach for university discussions, the benefit analysis method known e.g. from economics. After the negotiating activity, it should be obvious that a change of perspective is also helpful, if not necessary, to create a new or updated study programme. The practiced approach helps as well to recognise which limits for study programme development remain when visionary ideas are measured against reality.},
  language  = {en}
}
@inproceedings{Linnemann2011,
  author    = {Linnemann, Kerstin},
  title     = {Innovation Generation through Resource Recombination: Exploring the Determinants of Resource Recombination from a Dynamic Capability Perspective},
  series = {Proceedings of the 11th CINet PhD Workshop at the 12th International CINet Conference "Continuous Innovation: Doing More with Less", Aarhus, Denmark, 2011},
  booktitle = {Proceedings of the 11th CINet PhD Workshop at the 12th International CINet Conference "Continuous Innovation: Doing More with Less", Aarhus, Denmark, 2011},
  pages     = {1 -- 15},
  year      = {2011},
  language  = {en}
}
@inproceedings{LiWassermanBeekmanetal.2016,
  author    = {Li, Zhan Wen and Wasserman, Michael and Beekman, Amy and Compeau, Marc and Draper, Erin},
  title     = {What You See is Not Always What You Get: Customer Perceptions and Behaviors in the Fuzzy 'For-Benefit' Space},
  series = {United States Association for Small Business and Entrepreneurship Conference Proceedings},
  booktitle = {United States Association for Small Business and Entrepreneurship Conference Proceedings},
  publisher = {United States Association for Small Business and Entrepreneurship},
  pages     = {IK1 -- IK7},
  year      = {2016},
  language  = {en}
}
@inproceedings{KurzhalsUude2021,
  author    = {Kurzhals, Kerstin and Uude, Katrin},
  title     = {What impedes a successful Third Mission? Identifying and avoiding the main barriers in transdisciplinary cooperation},
  series = {Presentation at UIIN Conference 2021, 14.-16.06.2021, Amsterdam, Netherlands (digital)},
  booktitle = {Presentation at UIIN Conference 2021, 14.-16.06.2021, Amsterdam, Netherlands (digital)},
  address   = {Amsterdam, Netherlands (digital)},
  year      = {2021},
  language  = {en}
}
@inproceedings{KurzhalsSiebert2019,
  author    = {Kurzhals, Kerstin and Siebert, Joanna},
  title     = {The influence of the presence of women in boards of directors on the firm performance in publicly listed enterprises in Poland and Germany},
  series = {Contribution in: Baaken, Thomas, Buła, Piotr, Kurzhals, Kerstin \& Lyszczarz, Halina (Hrsg.): Management Sciences and Future Challenges. Festschrift anl{\"a}sslich des 30j{\"a}hrigen Jubil{\"a}ums der Kooperation der Wirtschaftsuniversit{\"a}t Krakau und der Fachhochschule M{\"u}nster, M{\"u}nster, Germany},
  booktitle = {Contribution in: Baaken, Thomas, Buła, Piotr, Kurzhals, Kerstin \& Lyszczarz, Halina (Hrsg.): Management Sciences and Future Challenges. Festschrift anl{\"a}sslich des 30j{\"a}hrigen Jubil{\"a}ums der Kooperation der Wirtschaftsuniversit{\"a}t Krakau und der Fachhochschule M{\"u}nster, M{\"u}nster, Germany},
  year      = {2019},
  language  = {en}
}
@inproceedings{KrakauFeldmannKaupe2021,
  author    = {Krakau, Jan and Feldmann, Carsten and Kaupe, Victor},
  title     = {Robotic Process Automation in Logistics: Implementation Model and Factors of Success},
  series = {Adapting to the Future: Proceedings of the Hamburg International Conference of Logistics (HICL) - 32 / Hrsg. Carlos Jahn, Wolfgang Kersten, Christian Ringle},
  booktitle = {Adapting to the Future: Proceedings of the Hamburg International Conference of Logistics (HICL) - 32 / Hrsg. Carlos Jahn, Wolfgang Kersten, Christian Ringle},
  isbn      = {978-3-754927-71-7},
  doi       = {10.15480/882.4005},
  pages     = {219 -- 256},
  year      = {2021},
  language  = {en}
}
@inproceedings{KindsgrabLechleitnerDelke2022,
  author    = {Kindsgrab, Kai and Lechleitner, Christian and Delke, Vincent},
  title     = {Organising IT Commodity Sourcing: Challenges, Strategies, and Skills},
  series = {IPSERA 2022: Building Bridges - J{\"o}nk{\"o}ping University, J{\"o}nk{\"o}ping, Sweden},
  booktitle = {IPSERA 2022: Building Bridges - J{\"o}nk{\"o}ping University, J{\"o}nk{\"o}ping, Sweden},
  year      = {2022},
  language  = {en}
}
@inproceedings{KindsgrabDircksenZadek2022,
  author    = {Kindsgrab, Kai and Dircksen, Michael and Zadek, Hartmut},
  title     = {Sustainable logistic decisions - A simulation model how avoidance costs of CO2e emissions influence transport cost calculations},
  series = {Virtual Workshop on Sustainable Road Freight Transport 2022},
  booktitle = {Virtual Workshop on Sustainable Road Freight Transport 2022},
  organization    = {The Centre For Sustainable Road Freight},
  year      = {2022},
  language  = {en}
}
@inproceedings{KindsgrabDircksenZadek2023,
  author    = {Kindsgrab, Kai and Dircksen, Michael and Zadek, Hartmut},
  title     = {Effects of CO2e measures for the transport logistics sector},
  series = {16th International Doctoral Students Workshop on Logistics, Supply Chain and Production Management},
  booktitle = {16th International Doctoral Students Workshop on Logistics, Supply Chain and Production Management},
  editor    = {Glistau, Elke and Trojahn, Sebastian},
  publisher = {Otto von Guericke University Library},
  address   = {Magdeburg},
  isbn      = {978-3-948749-37-8},
  doi       = {10.25673/103379},
  year      = {2023},
  language  = {en}
}
@inproceedings{KellyVangorpSteketal.2020,
  author    = {Kelly, Stephen and Vangorp, Peter and Stek, Klaas and Delke, Vincent},
  title     = {Opportunities for Gamified Learning in Purchasing and Supply Management Education},
  series = {Proceedings 14th ECGBL},
  booktitle = {Proceedings 14th ECGBL},
  address   = {Brighton, UK},
  isbn      = {978-1-7138-1968-4},
  pages     = {295 -- 304},
  year      = {2020},
  abstract  = {Gamification has been used in a wide variety of subject-specific education contexts. Examples of such usage in the Supply Chain Management (SCM) context include the oft-played beer distribution game, developed by MIT Sloan School of Management (Forrester, 1961), which simulates the coordination of typical problems in supply chain processes, promoting information sharing and collaboration throughout a supply chain (Sterman, 1984). Purchasing and Supply Management (PSM), a subset of this wider SCM area, focuses on the direct relationships between organisational buyers and suppliers, covering aspects such as establishing trust, identifying and selecting suitable suppliers, managing supplier performance and the overall relationship. A systematic review of the PSM gamified learning literature establishes that there has been limited research to date and that which there is tends to focus on quantitative representations of managing overall supply and demand, using wider SCM elements. This suggests that there are opportunities to gamify PSM learning, in particular focusing on the human element in PSM and developing soft skills, as strong buyer-supplier relationships can generate significant benefits to both parties. To provide a more focused PSM contribution, a second systematic literature review distils the relevant principles, techniques and processes to inform the development of two gamified PSM learning activities. Negotiation and supplier relationship management rely heavily on personal interactions and are both seen as key activities at different stages of the PSM process. The development of the two gamified learning activities is strengthened by being underpinned by a synthesis of the literature review's key findings, ensuring they are domain-meaningful abstractions of reality, contain rewards and rankings based on clear objectives and have appealing gameplay. It is hoped that this paper provides a platform for future domain specific PSM research and will be of use to educators in this field in developing their own gamified learning.},
  language  = {en}
}
@inproceedings{KellyVangorpMeyeretal.2021,
  author    = {Kelly, Stephen and Vangorp, Peter and Meyer, Dennis and Delke, Vincent},
  title     = {A framework for implementing gamification in Purchasing and Supply Management education},
  series = {30th Annual IPSERA Conference 2021: Purchasing Innovation and Crisis Management},
  booktitle = {30th Annual IPSERA Conference 2021: Purchasing Innovation and Crisis Management},
  year      = {2021},
  abstract  = {This paper uses the findings from a literature review and series of expert interviews to develop a richer and Purchasing and Supply Management (PSM) context-specific perspective of the different key techniques, tools and principles that can be used to develop gamified learning to enhance the skills required by PSM professionals in dealing with current and future challenges, such as the transformation to Industry 4.0. It also provides further details of the different stages of implementing gamified learning, which can enhance the success of any such provision.},
  language  = {en}
}
@inproceedings{KaupeFeldmannWagner2021,
  author    = {Kaupe, Victor and Feldmann, Carsten and Wagner, Heiko},
  title     = {Exoskeletons: Productivity and Ergonomics in Logistics - A Systematic Review},
  series = {Adapting to the future: Proceedings of the Hamburg International Conference of Logistics (HICL) / Hrsg. Carlos Jahn, Wolfgang Kersten, Christian Ringle},
  booktitle = {Adapting to the future: Proceedings of the Hamburg International Conference of Logistics (HICL) / Hrsg. Carlos Jahn, Wolfgang Kersten, Christian Ringle},
  isbn      = {978-3-754927-70-0},
  doi       = {10.15480/882.3947},
  pages     = {527 -- 561},
  year      = {2021},
  language  = {en}
}
@inproceedings{Hewing2011,
  author    = {Hewing, Michael},
  title     = {In the eye of the beholder: Customer-oriented Process Management through Blueprinting},
  series = {9th International Conference on Business Process Management (BPM), Clermont-Ferrand, France, 28. August-02. September 2011},
  booktitle = {9th International Conference on Business Process Management (BPM), Clermont-Ferrand, France, 28. August-02. September 2011},
  year      = {2011},
  language  = {en}
}
@inproceedings{GerstlbergerKestingKorff2011,
  author    = {Gerstlberger, Wolfgang and Kesting, Tobias and Korff, Nisha},
  title     = {MARKET SEGMENTATION IN UNIVERSITY-INDUSTRY TECHNOLOGY TRANSFER},
  series = {Technology Transfer Conference 2011, Augsburg},
  booktitle = {Technology Transfer Conference 2011, Augsburg},
  doi       = {10.25974/fhms-579},
  url       = {http://nbn-resolving.de/urn:nbn:de:hbz:836-opus-5795},
  year      = {2011},
  abstract  = {This presentation focuses on the knowledge and technology transfer (KTT) relations between universities as research suppliers and industrial companies as (potential) research customers from a market-oriented point of view.},
  language  = {en}
}
@inproceedings{GerschSchoelerHewing2011,
  author    = {Gersch, Martin and Sch{\"o}ler, Bernd and Hewing, Michael},
  title     = {Business Process Blueprinting: Analysing and Evaluating Usage Processes},
  series = {40th Annual Conference of the European Marketing Academy (EMAC)},
  booktitle = {40th Annual Conference of the European Marketing Academy (EMAC)},
  year      = {2011},
  language  = {en}
}
@inproceedings{GerschSchoelerHewing2010,
  author    = {Gersch, Martin and Sch{\"o}ler, Bernd and Hewing, Michael},
  title     = {Service Dominant Logic and Business Process Blueprinting: Enhancing the View on Performance by Integrating the Customer Perspective},
  series = {16th Americas Conference on Information Systems (AMCIS)},
  booktitle = {16th Americas Conference on Information Systems (AMCIS)},
  publisher = {AIS/ICIS},
  isbn      = {978-1-61738-952-8},
  pages     = {1611 -- 1620},
  year      = {2010},
  language  = {en}
}
@inproceedings{GerschLindertHewing2010,
  author    = {Gersch, Martin and Lindert, Ralf and Hewing, Michael},
  title     = {AAL-business models: Different prospects for the successful implementation of innovative services in the first and second healthcare market},
  series = {Proceedings of the AALIANCE European Conference on AAL},
  booktitle = {Proceedings of the AALIANCE European Conference on AAL},
  year      = {2010},
  language  = {en}
}
@inproceedings{Fohrmann2016,
  author    = {Fohrmann, Oliver},
  title     = {Beauty in Economics - On the Literary Character of Mathematical Models},
  series = {Beauty: Exploring Critical Perspectives / Ed. Pierre Wilhelm},
  booktitle = {Beauty: Exploring Critical Perspectives / Ed. Pierre Wilhelm},
  publisher = {Inter-Disciplinary Press},
  address   = {Freeland, Oxfordshire},
  isbn      = {978-1-84888-394-9},
  pages     = {117 -- 128},
  year      = {2016},
  language  = {en}
}