@inproceedings{BernholdSchlichtLellek2019,
  author    = {Bernhold, Torben and Schlicht, Christian and Lellek, Vanessa},
  title     = {Become an Outperformer! - Measurement of added value},
  series = {Research Paper for the 18th EuroFM Research Symposium},
  booktitle = {Research Paper for the 18th EuroFM Research Symposium},
  editor    = {Tucker, Matthew},
  publisher = {EuroFM},
  address   = {Schiphol-Rijk},
  isbn      = {978-94-90694-10-4},
  pages     = {44 -- 56},
  year      = {2019},
  language  = {en}
}
@inproceedings{BernholdWieswegLoehmeretal.2022,
  author    = {Bernhold, Torben and Wiesweg, Niklas and L{\"o}hmer, Thomas and Lill, Susanne},
  title     = {Beyond Satisfaction - Internal Service Barometer for measuring customer satisfaction},
  series = {The 21st EuroFM Research Symposium. Ed. Tuuli Jylh{\"a}, Vitalija Danivska},
  booktitle = {The 21st EuroFM Research Symposium. Ed. Tuuli Jylh{\"a}, Vitalija Danivska},
  publisher = {Delft University of Technology - Breda University of Applied Sciences},
  address   = {Breda},
  organization    = {Delft University of Technology - Breda University of Applied Sciences},
  doi       = {10.4233/uuid:7001767d-0ba1-4aca-abd2-613ccb2f7456},
  pages     = {36 -- 46},
  year      = {2022},
  language  = {en}
}
@inproceedings{BernholdWiesweg2020,
  author    = {Bernhold, Torben and Wiesweg, Niklas},
  title     = {Creating a Holistic Real Estate Comprehension},
  series = {The 19th EuroFM Research Symposium},
  booktitle = {The 19th EuroFM Research Symposium},
  editor    = {Jylh{\"a}, Tuuli},
  publisher = {EuroFM},
  address   = {The Hague},
  organization    = {EuroFM},
  isbn      = {978-90-90333-13-7},
  pages     = {7 -- 14},
  year      = {2020},
  language  = {en}
}
@inproceedings{CleverSchattoEckrodtCleveretal.2021,
  author    = {Clever, Lena and Schatto-Eckrodt, Tim and Clever, Nico and Frischlich, Lena},
  title     = {Extremism on the Second Glance: Automated Content Analysis of Covert Propaganda on Instagram},
  series = {Proceedings of the The 3rd Multidisciplinary International Symposium on Disinformation in Open Online Media},
  booktitle = {Proceedings of the The 3rd Multidisciplinary International Symposium on Disinformation in Open Online Media},
  address   = {Oxford, United Kingdom},
  year      = {2021},
  language  = {en}
}
@inproceedings{NeffeWilderomLattuch2019,
  author    = {Neffe, Carolin and Wilderom, Celeste P. M. and Lattuch, Frank},
  title     = {Family-Firm Transformational Leadership, Familiness and Performance: A Four-Path Mediation Model},
  series = {Family Enterprise Research Conference},
  booktitle = {Family Enterprise Research Conference},
  publisher = {Family Enterprise Research Conference},
  address   = {Burlington, Vermont, USA},
  year      = {2019},
  abstract  = {An important strength of family firms is the familiness of these firms. We examined how the transformational leadership style could strengthen firms' performance levels through familiness. In this cross-sectional field study, survey measures were obtained from family CEOs of 72 German family firms, and the members of their non-family-based TMTs (245 TMT members). Support was obtained for a four-path mediation model, in which three distinct familiness-related team forces (TMT cohesion, behavioral integration, and efficacy) serve as mediators between CEO TFL and family-firm performance in a series. It is argued here that positive familiness results from a specific leadership style.},
  language  = {en}
}
@inproceedings{CleverHollerPuesteretal.2013,
  author    = {Clever, Nico and Holler, Justus and P{\"u}ster, Johannes and Shitkova, Maria},
  title     = {Growing Trees — A Versioning Approach for Business Process Models based on Graph Theory},
  series = {Proceedings of the European Conference on Information Systems (ECIS) 2013},
  booktitle = {Proceedings of the European Conference on Information Systems (ECIS) 2013},
  address   = {Utrecht University, Netherlands},
  pages     = {157},
  year      = {2013},
  language  = {en}
}
@inproceedings{BeckerCleverHolleretal.2013,
  author    = {Becker, J{\"o}rg and Clever, Nico and Holler, Justus and Shitkova, Maria},
  title     = {icebricks — Business Process Modeling on the Basis of Semantic Standardization},
  series = {Proceedings of the Design Science Research in Information Systems and Technologies (DESRIST) 2013},
  booktitle = {Proceedings of the Design Science Research in Information Systems and Technologies (DESRIST) 2013},
  address   = {Helsinki, Aalto University, Finland},
  pages     = {394 -- 399},
  year      = {2013},
  language  = {en}
}
@inproceedings{BeckerCleverHolleretal.2015,
  author    = {Becker, J{\"o}rg and Clever, Nico and Holler, Justus and Shitkova, Maria},
  title     = {icebricks — Mobile Application for Business Process Modeling},
  series = {New Horizons in Design Science: Broadening the Research Agenda},
  booktitle = {New Horizons in Design Science: Broadening the Research Agenda},
  editor    = {Donnellan, B. and Helfert, M. and Kenneally, J. and VanderMeer, D. and Rothenberger, M. and Winter, R.},
  publisher = {Springer},
  pages     = {361 -- 365},
  year      = {2015},
  language  = {en}
}
@inproceedings{BeckerCleverHolleretal.2013,
  author    = {Becker, J{\"o}rg and Clever, Nico and Holler, Justus and P{\"u}ster, Johannes and Shitkova, Maria},
  title     = {Integrating Process Modeling Methodology, Language and Tool — A Design Science Approach},
  series = {Proceedings of the 6th IFIP WG 8.1 working conference on the Practice of Enterprise Modeling (PoEM 2013)},
  booktitle = {Proceedings of the 6th IFIP WG 8.1 working conference on the Practice of Enterprise Modeling (PoEM 2013)},
  address   = {Riga, Latvia},
  pages     = {221 -- 235},
  year      = {2013},
  language  = {en}
}
@inproceedings{SiemenCleverBarannetal.2018,
  author    = {Siemen, Christian and Clever, Nico and Barann, Benjamin and Becker, J{\"o}rg},
  title     = {Requirements Elicitation for an Inter-organizational Business Intelligence System for Small and Medium Retail Enterprises},
  series = {Proceedings of the 20th IEEE International Conference on Business Informatics (CBI) 2018},
  booktitle = {Proceedings of the 20th IEEE International Conference on Business Informatics (CBI) 2018},
  address   = {Vienna, Austria},
  pages     = {129 -- 138},
  year      = {2018},
  language  = {en}
}
@inproceedings{BeckerCleverHolleretal.2013,
  author    = {Becker, J{\"o}rg and Clever, Nico and Holler, Justus and P{\"u}ster, Johannes and Shitkova, Maria},
  title     = {Semantically Standardized and Transparent Process Model Collections via Process Building Blocks},
  series = {Proceedings of the Fifth International Conference on Information, Process, and Knowledge Management — eKNOW 2013},
  booktitle = {Proceedings of the Fifth International Conference on Information, Process, and Knowledge Management — eKNOW 2013},
  address   = {Nice, France},
  pages     = {172 -- 177},
  year      = {2013},
  language  = {en}
}
@inproceedings{BernholdWiesweg2021,
  author    = {Bernhold, Torben and Wiesweg, Niklas},
  title     = {The use of Key Performance Indicators in Real Estate Management - A stocktaking along the CREM maturity level},
  series = {Research Papers EuroFM, The 20th EuroFM Research Symposium / Jylh{\"a} Tuuli (ed.)},
  booktitle = {Research Papers EuroFM, The 20th EuroFM Research Symposium / Jylh{\"a} Tuuli (ed.)},
  publisher = {EuroFM},
  address   = {The Hague},
  organization    = {EuroFM},
  pages     = {63 -- 71},
  year      = {2021},
  language  = {en}
}
@inproceedings{BeckerCleverHolleretal.2013,
  author    = {Becker, J{\"o}rg and Clever, Nico and Holler, Justus and Shitkova, Maria},
  title     = {Towards A Usability Measurement Framework for Process Modelling Tools},
  series = {Proceedings of the Pacific Asia Conference on Information Systems (PACIS) 2013},
  booktitle = {Proceedings of the Pacific Asia Conference on Information Systems (PACIS) 2013},
  address   = {Jeju Island, Korea},
  pages     = {186 -- 195},
  year      = {2013},
  language  = {en}
}
@inproceedings{HeidekruegerHeuchertCleveretal.2018,
  author    = {Heidekr{\"u}ger, Robert and Heuchert, Markus and Clever, Nico and Becker, J{\"o}rg},
  title     = {Towards an Omni-Channel Framework for SME Sales and Service in the B2B Telecommunications Industry},
  series = {Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI 2018)},
  booktitle = {Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI 2018)},
  address   = {L{\"u}neburg, Deutschland},
  pages     = {386 -- 397},
  year      = {2018},
  language  = {en}
}
@inproceedings{CleverHollerShitkovaetal.2013,
  author    = {Clever, Nico and Holler, Justus and Shitkova, Maria and Becker, J{\"o}rg},
  title     = {Towards Auto-Suggested Process Modeling — Prototypical Development of an Auto-Suggest Component for Process Modeling Tools},
  series = {Proceedings of the 5th International Workshop on Enterprise Modelling and Information Systems Architectures (EMISA 2013)},
  booktitle = {Proceedings of the 5th International Workshop on Enterprise Modelling and Information Systems Architectures (EMISA 2013)},
  address   = {St. Gallen, Schweiz},
  pages     = {133 -- 145},
  year      = {2013},
  language  = {en}
}
@inproceedings{ShitkovaCleverHolleretal.2015,
  author    = {Shitkova, Maria and Clever, Nico and Holler, Justus and Becker, J{\"o}rg},
  title     = {Towards Increased Comparability of Business Process Models — Design, Implementation and Evaluation of Semantic Standardization Functionality},
  series = {Proceedings of the 17th IEEE International Conference on Business Informatics (CBI) 2015},
  booktitle = {Proceedings of the 17th IEEE International Conference on Business Informatics (CBI) 2015},
  address   = {Lisbon, Portugal},
  pages     = {143 -- 150},
  year      = {2015},
  language  = {en}
}
@inproceedings{ShitkovaHollerHeideetal.2015,
  author    = {Shitkova, Maria and Holler, Justus and Heide, Tobias and Clever, Nico and Becker, J{\"o}rg},
  title     = {Towards Usability Guidelines for Mobile Websites and Applications},
  series = {Proceedings of the 12. Internationale Tagung Wirtschaftsinformatik},
  booktitle = {Proceedings of the 12. Internationale Tagung Wirtschaftsinformatik},
  address   = {Osnabr{\"u}ck, Germany},
  pages     = {1603 -- 1617},
  year      = {2015},
  language  = {en}
}