@incollection{BERNHOLD2010, author = {BERNHOLD, T.}, title = {FM-Audit - Instrumente zur dauerhaften Performancesteuerung}, series = {GELLENBECK, K., RIEMENSCHNEIDER, F. \& EILING, H. (Hrsg.) M{\"u}nsteraner Schriften zum Facility Management. Band 5}, booktitle = {GELLENBECK, K., RIEMENSCHNEIDER, F. \& EILING, H. (Hrsg.) M{\"u}nsteraner Schriften zum Facility Management. Band 5}, publisher = {INFA-ISFM e.V.}, address = {M{\"u}nster}, pages = {141 -- 155}, year = {2010}, language = {mul} } @incollection{BERNHOLDBUeTTNERMAYetal.2008, author = {BERNHOLD, T. and B{\"U}TTNER, B. and MAY, M. and RIEMENSCHNEIDER, F.}, title = {FM implementation processes supported by IT}, series = {ALEXANDER, K. (Hrsg.) Facilities Management Processes}, booktitle = {ALEXANDER, K. (Hrsg.) Facilities Management Processes}, edition = {1}, publisher = {European Facility Management Network}, address = {Naarden}, pages = {56 -- 66}, year = {2008}, language = {mul} }