@article{KANNINGVOGLERBERNHOLDetal.2008, author = {KANNING, U. P. and VOGLER, S. and BERNHOLD, T. and GELLENBECK, K.}, title = {Determinants of the implementation of facility management in German communes}, series = {Facilities}, volume = {26}, journal = {Facilities}, number = {09/10}, pages = {418 -- 425}, year = {2008}, language = {en} } @misc{BERNHOLD2010, author = {BERNHOLD, T.}, title = {Aspekte, Informationsfl{\"u}sse und Akteure einer FM-gerechten Planung, Vortrag an der Westf{\"a}lischen Wilhelms-Universit{\"a}t M{\"u}nster , European Research Center for Information Systems, 03.11.2010.}, year = {2010}, language = {en} } @misc{BERNHOLDHERRMANN2008, author = {BERNHOLD, T. and HERRMANN, T.}, title = {eConsultant for FM-Implementation, Your structured way for implementing a Facility Management, WorldWork Place, New Orleans.}, year = {2008}, language = {en} } @misc{BERNHOLDHERRMANN2008, author = {BERNHOLD, T. and HERRMANN, T.}, title = {eConsultant for FM implementation - Holistic FM Implementation Model Based on Reference Processes, FM-Messe Frankfurt, Frankfurt am Main.}, year = {2008}, language = {en} } @misc{BERNHOLDBUeTTNERMAYetal.2008, author = {BERNHOLD, T. and B{\"U}TTNER, B. and MAY, M. and RIEMENSCHNEIDER, F.}, title = {FM implementation processes supported by IT. Conference Proceedings of the 7th EuroFM Research Symposium 10 and 11 June 2008. Manchester, Euroforum, S. 167-178.}, year = {2008}, language = {en} } @misc{BERNHOLDKALINGLELLEK2011, author = {BERNHOLD, T. and KALING, N. and LELLEK, M.}, title = {Measurement of productivity of property services: an empiric analysis of the status quo, XXI. International RESER Conference, Hamburg, 07.09.-10.09.2011}, year = {2011}, language = {en} } @incollection{BERNHOLDKALINGLELLEK2012, author = {BERNHOLD, T. and KALING, N. and LELLEK, V.}, title = {Productivity Measurement Model - A Holistic Approach For Services}, series = {Proceedings of the 11th EuroFM Research Symposium, 24.-25. May 2012 in Copenhagen, Denmark, IN: JUNGHANS, A.; JENSEN, P. A. (Editors)}, booktitle = {Proceedings of the 11th EuroFM Research Symposium, 24.-25. May 2012 in Copenhagen, Denmark, IN: JUNGHANS, A.; JENSEN, P. A. (Editors)}, publisher = {Polyeknisk Forlag}, address = {Lyngby}, pages = {20 -- 30}, year = {2012}, language = {en} } @incollection{BERNHOLDKALINGLELLEK2011, author = {BERNHOLD, T. and KALING, N. and LELLEK, M.}, title = {Measurement of productivity of property services - an empiric analysis of the status quo}, series = {GANZ, W.; KIRCHERER, F.; SCHLETZ, A. (Hrsg.); Productivity of Services NextGen - Beyond Output/Input}, booktitle = {GANZ, W.; KIRCHERER, F.; SCHLETZ, A. (Hrsg.); Productivity of Services NextGen - Beyond Output/Input}, edition = {1. Aufl.}, publisher = {Fraunhofer Verlag}, address = {Stuttgart}, isbn = {978-3-8396-0297-3}, pages = {190 -- 191}, year = {2011}, language = {en} } @incollection{AVERBECKBERNHOLDBRAeUERetal.2013, author = {AVERBECK, A.-K. and BERNHOLD, T. and BR{\"A}UER, S. and KNACKSTEDT, R. and MATZNER, M.}, title = {Towards a Reference Model of Information Exchange and Coordination in Facility Management Networks}, series = {MEIER, H. (Editor): Product-Service Integration for Sustainable Solutions; Proceedings of the 5th CIRP International Conference on Industrial Product-Service Systems, Bochum, Germany, March 14th-15th}, booktitle = {MEIER, H. (Editor): Product-Service Integration for Sustainable Solutions; Proceedings of the 5th CIRP International Conference on Industrial Product-Service Systems, Bochum, Germany, March 14th-15th}, edition = {1}, publisher = {Springer-Verlag}, address = {Heidelberg, New York, Dordrecht, London}, isbn = {978-3-642-30819-2}, pages = {107 -- 120}, year = {2013}, language = {en} } @misc{BERNHOLDLELLEKKUeRSCHNERetal.2013, author = {BERNHOLD, T. and LELLEK, V. and K{\"U}RSCHNER, M. and AVERBECK, A.-K.}, title = {Productivity Measurement of Facility Services - A web-based CAFM Application; XXIII International RESER Conference; September 19th-21st 2013, Aix en Provence}, year = {2013}, language = {en} } @misc{BERNHOLDLELLEKKOERSetal.2014, author = {BERNHOLD, T. and LELLEK, V. and KOERS, J. and YOUSSEF, L.}, title = {International RESER Conference: Visualization of services - Closing expectations gaps and increasing service quality, XXIV. RESER Conference, 11.-13. September 2014, Helsinki, Finnland}, pages = {S. 900 -- 911}, year = {2014}, language = {en} } @misc{BERNHOLDLATTUCHRIEMENSCHNEIDER2014, author = {BERNHOLD, T. and LATTUCH, F. and RIEMENSCHNEIDER, F.}, title = {Success dimensions for major real estate projects: the case of stadium development, SCEE`2014 Conference, Riga Technical University 55th International Scientific Conference, 14-17 October 2014}, year = {2014}, language = {en} } @misc{LELLEKBERNHOLD2015, author = {LELLEK, V. and BERNHOLD, T.}, title = {Productivity Measurement of Service - Models and Web-based Computer Applications; 3rd International Conference on Management, Leadership and Governance - ICMLG 2015, 12-13 February 2015, Auckland, New Zealand.}, year = {2015}, language = {en} } @article{BERNHOLDLATTUCHRIEMENSCHNEIDER2014, author = {BERNHOLD, T. and LATTUCH, F. and RIEMENSCHNEIDER, F.}, title = {Success Dimensions for Major Real Estate Projects: The Case of Stadium Development}, series = {Baltic Journal of Real Estate Economics and Construction Management}, journal = {Baltic Journal of Real Estate Economics and Construction Management}, number = {2}, pages = {23 -- 29}, year = {2014}, language = {en} } @incollection{BERNHOLDKALINGLELLEK2012, author = {BERNHOLD, T. and KALING, N. and LELLEK, V.}, title = {Productivity Measurement Model - A Holistic Approach For Services}, series = {JUNGHANS, A.; JENSEN, P. A (Editors) Proceedings of the 11th EuroFM Research Symposium, 24.-25. May 2012 in Copenhagen, Denmark}, booktitle = {JUNGHANS, A.; JENSEN, P. A (Editors) Proceedings of the 11th EuroFM Research Symposium, 24.-25. May 2012 in Copenhagen, Denmark}, publisher = {Polyeknisk Forlag 2012}, address = {Lyngby :}, pages = {20 -- 30}, year = {2012}, language = {en} } @article{BECKERBERNHOLDBEVERUNGENetal.2012, author = {BECKER, J. and BERNHOLD, T. and BEVERUNGEN, D. and KALING, N. and KNACKSTEDT, R. and LELLEK, V. and RAUER, H. P.}, title = {Construction of Productivity Models: A Tool Supported Approach in the Area of Facility Management}, series = {Enterprise Modelling and Information Systems Architectures}, volume = {7}, journal = {Enterprise Modelling and Information Systems Architectures}, number = {1}, doi = {10.18417/emisa.7.1.2}, pages = {26 -- 40}, year = {2012}, language = {en} } @misc{BERNHOLDLELLEKKUeRSCHNERetal.2013, author = {BERNHOLD, T. and LELLEK, V. and K{\"U}RSCHNER, M. and AVERBECK, A.-K.}, title = {Productivity Measurement of Facility Services - A web-based CAFM Application; XXIII International RESER Conference; September 19th-21st 2013, Aix en Provence}, year = {2013}, language = {en} } @misc{KOERSLELLEKBERNHOLDetal.2014, author = {KOERS, J. and LELLEK, V. and BERNHOLD, T. and YOUSSEF, L.}, title = {Visualization of services - Closing expectation gaps and increasing service quality; 24th Annual RESER Conference, September 11-13, 2014, Helsinki, Finland.}, year = {2014}, language = {en} } @incollection{KOERSLELLEKBERNHOLDetal.2014, author = {KOERS, J. and LELLEK, V. and BERNHOLD, T. and YOUSSEF, L.}, title = {Visualization of services - Closing expectation gaps and increasing service quality.}, series = {Thomas Baaken und Janusz Teczke (Hg.): Managing Disruption and Destabilisation}, booktitle = {Thomas Baaken und Janusz Teczke (Hg.): Managing Disruption and Destabilisation}, publisher = {International Management Foundation, Cracow University of Economics}, address = {M{\"u}nster, Krakau}, pages = {331 -- 340}, year = {2014}, language = {en} } @misc{BERNHOLDKALINGLELLEK2011, author = {BERNHOLD, T. and KALING, N. and LELLEK, V.}, title = {Measurement of productivity of property services: an empiric analysis of the status quo, XXI. International RESER Conference, Hamburg, 07.09.-10.09.2011 2011}, year = {2011}, language = {en} }