@article{KANNINGVOGLERBERNHOLDetal.2008,
  author    = {KANNING, U. P. and VOGLER, S. and BERNHOLD, T. and GELLENBECK, K.},
  title     = {Determinants of the implementation of facility management in German communes},
  series = {Facilities},
  volume    = {26},
  journal   = {Facilities},
  number    = {09/10},
  pages     = {418 -- 425},
  year      = {2008},
  language  = {en}
}
@misc{BERNHOLD2010,
  author    = {BERNHOLD, T.},
  title     = {Aspekte, Informationsfl{\"u}sse und Akteure einer FM-gerechten Planung, Vortrag an der Westf{\"a}lischen Wilhelms-Universit{\"a}t M{\"u}nster , European Research Center for Information Systems, 03.11.2010.},
  year      = {2010},
  language  = {en}
}
@misc{BERNHOLDHERRMANN2008,
  author    = {BERNHOLD, T. and HERRMANN, T.},
  title     = {eConsultant for FM-Implementation, Your structured way for implementing a Facility Management, WorldWork Place, New Orleans.},
  year      = {2008},
  language  = {en}
}
@misc{BERNHOLDHERRMANN2008,
  author    = {BERNHOLD, T. and HERRMANN, T.},
  title     = {eConsultant for FM implementation - Holistic FM Implementation Model Based on Reference Processes, FM-Messe Frankfurt, Frankfurt am Main.},
  year      = {2008},
  language  = {en}
}
@misc{BERNHOLDBUeTTNERMAYetal.2008,
  author    = {BERNHOLD, T. and B{\"U}TTNER, B. and MAY, M. and RIEMENSCHNEIDER, F.},
  title     = {FM implementation processes supported by IT. Conference Proceedings of the 7th EuroFM Research Symposium 10 and 11 June 2008. Manchester, Euroforum, S. 167-178.},
  year      = {2008},
  language  = {en}
}
@misc{BERNHOLDKALINGLELLEK2011,
  author    = {BERNHOLD, T. and KALING, N. and LELLEK, M.},
  title     = {Measurement of productivity of property services: an empiric analysis of the status quo, XXI. International RESER Conference, Hamburg, 07.09.-10.09.2011},
  year      = {2011},
  language  = {en}
}
@incollection{BERNHOLDKALINGLELLEK2012,
  author    = {BERNHOLD, T. and KALING, N. and LELLEK, V.},
  title     = {Productivity Measurement Model - A Holistic Approach For Services},
  series = {Proceedings of the 11th EuroFM Research Symposium, 24.-25. May 2012 in Copenhagen, Denmark, IN: JUNGHANS, A.; JENSEN, P. A. (Editors)},
  booktitle = {Proceedings of the 11th EuroFM Research Symposium, 24.-25. May 2012 in Copenhagen, Denmark, IN: JUNGHANS, A.; JENSEN, P. A. (Editors)},
  publisher = {Polyeknisk Forlag},
  address   = {Lyngby},
  pages     = {20 -- 30},
  year      = {2012},
  language  = {en}
}
@incollection{BERNHOLDKALINGLELLEK2011,
  author    = {BERNHOLD, T. and KALING, N. and LELLEK, M.},
  title     = {Measurement of productivity of property services - an empiric analysis of the status quo},
  series = {GANZ, W.; KIRCHERER, F.; SCHLETZ, A. (Hrsg.); Productivity of Services NextGen - Beyond Output/Input},
  booktitle = {GANZ, W.; KIRCHERER, F.; SCHLETZ, A. (Hrsg.); Productivity of Services NextGen - Beyond Output/Input},
  edition   = {1. Aufl.},
  publisher = {Fraunhofer Verlag},
  address   = {Stuttgart},
  isbn      = {978-3-8396-0297-3},
  pages     = {190 -- 191},
  year      = {2011},
  language  = {en}
}
@incollection{AVERBECKBERNHOLDBRAeUERetal.2013,
  author    = {AVERBECK, A.-K. and BERNHOLD, T. and BR{\"A}UER, S. and KNACKSTEDT, R. and MATZNER, M.},
  title     = {Towards a Reference Model of Information Exchange and Coordination in Facility Management Networks},
  series = {MEIER, H. (Editor): Product-Service Integration for Sustainable Solutions; Proceedings of the 5th CIRP International Conference on Industrial Product-Service Systems, Bochum, Germany, March 14th-15th},
  booktitle = {MEIER, H. (Editor): Product-Service Integration for Sustainable Solutions; Proceedings of the 5th CIRP International Conference on Industrial Product-Service Systems, Bochum, Germany, March 14th-15th},
  edition   = {1},
  publisher = {Springer-Verlag},
  address   = {Heidelberg, New York, Dordrecht, London},
  isbn      = {978-3-642-30819-2},
  pages     = {107 -- 120},
  year      = {2013},
  language  = {en}
}
@misc{BERNHOLDLELLEKKUeRSCHNERetal.2013,
  author    = {BERNHOLD, T. and LELLEK, V. and K{\"U}RSCHNER, M. and AVERBECK, A.-K.},
  title     = {Productivity Measurement of Facility Services - A web-based CAFM Application; XXIII International RESER Conference; September 19th-21st 2013, Aix en Provence},
  year      = {2013},
  language  = {en}
}