@incollection{BERNHOLDBUeTTNERMAYetal.2008,
  author    = {BERNHOLD, T. and B{\"U}TTNER, B. and MAY, M. and RIEMENSCHNEIDER, F.},
  title     = {FM implementation processes supported by IT},
  series = {ALEXANDER, K. (Hrsg.) Facilities Management Processes},
  booktitle = {ALEXANDER, K. (Hrsg.) Facilities Management Processes},
  edition   = {1},
  publisher = {European Facility Management Network},
  address   = {Naarden},
  pages     = {56 -- 66},
  year      = {2008},
  language  = {mul}
}
@article{BERNHOLDBOeLTERBUeTTNERetal.2008,
  author    = {BERNHOLD, T. and B{\"O}LTER, G. and B{\"U}TTNER, B. and HERMANN, T. and MAY, M. and RIEMENSCHNEIDER, F.},
  title     = {Wissenschaftliches Modell zur FM-Einf{\"u}hrung},
  series = {Facility Manager; Ausgabe Juli/August},
  journal   = {Facility Manager; Ausgabe Juli/August},
  pages     = {21},
  year      = {2008},
  language  = {mul}
}