@incollection{BERNHOLD2017,
  author    = {BERNHOLD, T.},
  title     = {Der Weg zur operativen Exzellenz - Integration der Kundenzufriedenheit in die Produktivit{\"a}tsmessung im Facility Management},
  series = {FM \& REM WinterCongress, 09. Februar 2017},
  booktitle = {FM \& REM WinterCongress, 09. Februar 2017},
  address   = {FH Kufstein, Tirol},
  year      = {2017},
  language  = {de}
}
@incollection{BERNHOLD2017,
  author    = {BERNHOLD, T.},
  title     = {Added Value des CREM/FM - Industrielle Wettbewerbsf{\"a}higkeit von Morgen unterst{\"u}tzen},
  series = {INServFM, Messe und Kongress f{\"u}r Facility Management, 21.-23.02.2017, Frankfurt am Main},
  booktitle = {INServFM, Messe und Kongress f{\"u}r Facility Management, 21.-23.02.2017, Frankfurt am Main},
  address   = {Frankfurt am Main},
  year      = {2017},
  language  = {de}
}
@incollection{KOERSBERNHOLDJUNKER2017,
  author    = {KOERS, J. and BERNHOLD, T. and JUNKER, C.},
  title     = {Umsetzung des Referenzmodells am Beispiel der Integralen Planung},
  series = {BECKER, J.; BERNHOLD, T.; KNACKSTEDT, R.; MATZNER, M.; Planung koordinierter Wertsch{\"o}pfungspartnerschaften},
  booktitle = {BECKER, J.; BERNHOLD, T.; KNACKSTEDT, R.; MATZNER, M.; Planung koordinierter Wertsch{\"o}pfungspartnerschaften},
  edition   = {1. Auflage},
  publisher = {Berlin : Springer Berlin - Springer Gabler},
  address   = {Berlin},
  isbn      = {978-3-662-55361-9},
  pages     = {293 -- 318},
  year      = {2017},
  language  = {de}
}
@book{BECKERBERNHOLDKNACKSTEDTetal.2017,
  author    = {BECKER, J. and BERNHOLD, T. and KNACKSTEDT, R. and MATZNER, M.},
  title     = {Planung koordinierter Wertsch{\"o}pfungspartnerschaften},
  edition   = {1. Auflage},
  publisher = {Berlin : Springer Berlin - Springer Gabler},
  address   = {Berlin},
  isbn      = {978-3-662-55361-9},
  year      = {2017},
  language  = {de}
}
@incollection{BECKERBERNHOLDBRAeUERetal.2017,
  author    = {BECKER, J. and BERNHOLD, T. and BR{\"A}UER, S. and KNACKSTEDT, R. and MATZNER, M.},
  title     = {Der Cooperation Experience-Ansatz - {\"U}berblick {\"u}ber Methoden und Werkzeuge},
  series = {BECKER, J.; BERNHOLD, T.; KNACKSTEDT, R.; MATZNER, M.; Planung koordinierter Wertsch{\"o}pfungspartnerschaften},
  booktitle = {BECKER, J.; BERNHOLD, T.; KNACKSTEDT, R.; MATZNER, M.; Planung koordinierter Wertsch{\"o}pfungspartnerschaften},
  edition   = {1. Auflage},
  publisher = {Berlin : Springer Berlin - Springer Gabler},
  address   = {Berlin},
  isbn      = {978-3-662-55361-9},
  pages     = {3 -- 25},
  year      = {2017},
  language  = {de}
}
@incollection{KOERSBERNHOLDGUeNTHER2017,
  author    = {KOERS, J. and BERNHOLD, T. and G{\"U}NTHER, N.},
  title     = {Referenzmodellierung Integraler Planung},
  series = {BECKER, J.; BERNHOLD, T.; KNACKSTEDT, R.; MATZNER, M.; Planung koordinierter Wertsch{\"o}pfungspartnerschaften},
  booktitle = {BECKER, J.; BERNHOLD, T.; KNACKSTEDT, R.; MATZNER, M.; Planung koordinierter Wertsch{\"o}pfungspartnerschaften},
  edition   = {1. Auflage},
  publisher = {Berlin : Springer Berlin - Springer Gabler},
  address   = {Berlin},
  isbn      = {978-3-662-55361-9},
  pages     = {283 -- 292},
  year      = {2017},
  language  = {de}
}
@incollection{BeckerCleverHolleretal.2017,
  author    = {Becker, J{\"o}rg and Clever, Nico and Holler, Justus and Neumann, Maria},
  title     = {Business Process Management in the Manufacturing Industry — ERP-replacement and ISO 9001 re-certification supported by the icebricks method},
  series = {Business Process Management Cases — Digital Innovation and Business Transformation in Practice / Hrsg. J. vom Brocke, J. Mendling},
  booktitle = {Business Process Management Cases — Digital Innovation and Business Transformation in Practice / Hrsg. J. vom Brocke, J. Mendling},
  publisher = {Springer},
  address   = {Berlin},
  isbn      = {978-3-319-58306-8},
  publisher      = {FH M{\"u}nster - University of Applied Sciences},
  pages     = {413 -- 429},
  year      = {2017},
  language  = {en}
}
@incollection{Clever2017,
  author    = {Clever, Nico},
  title     = {Modellierung von Prozessen in hybriden Wertsch{\"o}pfungsnetzwerken mit icebricks},
  series = {Planung koordinierter Wertsch{\"o}pfungspartnerschaften — Der Cooperation Experience-Ansatz / Hrsg. J. Becker, T. Bernhold, R. Knackstedt, M. Matzner},
  booktitle = {Planung koordinierter Wertsch{\"o}pfungspartnerschaften — Der Cooperation Experience-Ansatz / Hrsg. J. Becker, T. Bernhold, R. Knackstedt, M. Matzner},
  publisher = {Springer},
  address   = {Heidelberg},
  isbn      = {978-3-662-55361-9},
  doi       = {10.1007/978-3-662-55362-6},
  publisher      = {FH M{\"u}nster - University of Applied Sciences},
  pages     = {161 -- 177},
  year      = {2017},
  language  = {de}
}