@incollection{BeckerCleverFleischeretal.2020,
  author    = {Becker, J{\"o}rg and Clever, Nico and Fleischer, Stefan and H{\"o}henberger, Steffen and R{\"a}tzer, Sebastian},
  title     = {Using Business Process Management for Effective and Efficient Quality Management / Hrsg. J. vom Brocke, A. Hevner, A. M{\"a}dche},
  series = {Design Science Research. Cases},
  booktitle = {Design Science Research. Cases},
  publisher = {Springer International Publishing},
  address   = {Switzerland},
  isbn      = {978-3030467807},
  publisher      = {FH M{\"u}nster - University of Applied Sciences},
  pages     = {100 -- 130},
  year      = {2020},
  language  = {en}
}
@incollection{HeidekruegerHeuchertCleveretal.2019,
  author    = {Heidekr{\"u}ger, Robert and Heuchert, Markus and Clever, Nico and Becker, J{\"o}rg},
  title     = {Konstruktion eines Omni-Channel-Frameworks f{\"u}r Sales \& Service in KMU in der B2B-Telekommunikationsindustrie},
  series = {Digital Customer Experience — Mit digitalen Diensten Kunden gewinnen und halten / Hrsg. S. Robra-Bissantz, C. Lattemann},
  booktitle = {Digital Customer Experience — Mit digitalen Diensten Kunden gewinnen und halten / Hrsg. S. Robra-Bissantz, C. Lattemann},
  publisher = {Springer Vieweg},
  address   = {Wiesbaden},
  isbn      = {978-3-658-22541-4},
  doi       = {10.1007/978-3-658-22542-1},
  publisher      = {FH M{\"u}nster - University of Applied Sciences},
  pages     = {39 -- 52},
  year      = {2019},
  language  = {de}
}
@inproceedings{BeckerCleverHolleretal.2015,
  author    = {Becker, J{\"o}rg and Clever, Nico and Holler, Justus and Shitkova, Maria},
  title     = {icebricks — Mobile Application for Business Process Modeling},
  series = {New Horizons in Design Science: Broadening the Research Agenda},
  booktitle = {New Horizons in Design Science: Broadening the Research Agenda},
  editor    = {Donnellan, B. and Helfert, M. and Kenneally, J. and VanderMeer, D. and Rothenberger, M. and Winter, R.},
  publisher = {Springer},
  pages     = {361 -- 365},
  year      = {2015},
  language  = {en}
}
@inproceedings{ShitkovaCleverHolleretal.2015,
  author    = {Shitkova, Maria and Clever, Nico and Holler, Justus and Becker, J{\"o}rg},
  title     = {Towards Increased Comparability of Business Process Models — Design, Implementation and Evaluation of Semantic Standardization Functionality},
  series = {Proceedings of the 17th IEEE International Conference on Business Informatics (CBI) 2015},
  booktitle = {Proceedings of the 17th IEEE International Conference on Business Informatics (CBI) 2015},
  address   = {Lisbon, Portugal},
  pages     = {143 -- 150},
  year      = {2015},
  language  = {en}
}
@inproceedings{ShitkovaHollerHeideetal.2015,
  author    = {Shitkova, Maria and Holler, Justus and Heide, Tobias and Clever, Nico and Becker, J{\"o}rg},
  title     = {Towards Usability Guidelines for Mobile Websites and Applications},
  series = {Proceedings of the 12. Internationale Tagung Wirtschaftsinformatik},
  booktitle = {Proceedings of the 12. Internationale Tagung Wirtschaftsinformatik},
  address   = {Osnabr{\"u}ck, Germany},
  pages     = {1603 -- 1617},
  year      = {2015},
  language  = {en}
}
@incollection{BeckerRiehleClever2016,
  author    = {Becker, J{\"o}rg and Riehle, Dennis M. and Clever, Nico},
  title     = {Ans{\"a}tze zur Unternehmensmodellierung — Eine Einordnung},
  series = {Gesch{\"a}ftsprozessorientierte Systementwicklung — Von der Unternehmensarchitektur zum IT-System / Hrsg. T. Benker, C. J{\"u}rck, M. Wolf},
  booktitle = {Gesch{\"a}ftsprozessorientierte Systementwicklung — Von der Unternehmensarchitektur zum IT-System / Hrsg. T. Benker, C. J{\"u}rck, M. Wolf},
  publisher = {Springer},
  address   = {Wiesbaden},
  isbn      = {978-3-658-14825-6},
  publisher      = {FH M{\"u}nster - University of Applied Sciences},
  pages     = {415 -- 425},
  year      = {2016},
  language  = {de}
}
@incollection{BeckerCleverHolleretal.2017,
  author    = {Becker, J{\"o}rg and Clever, Nico and Holler, Justus and Neumann, Maria},
  title     = {Business Process Management in the Manufacturing Industry — ERP-replacement and ISO 9001 re-certification supported by the icebricks method},
  series = {Business Process Management Cases — Digital Innovation and Business Transformation in Practice / Hrsg. J. vom Brocke, J. Mendling},
  booktitle = {Business Process Management Cases — Digital Innovation and Business Transformation in Practice / Hrsg. J. vom Brocke, J. Mendling},
  publisher = {Springer},
  address   = {Berlin},
  isbn      = {978-3-319-58306-8},
  publisher      = {FH M{\"u}nster - University of Applied Sciences},
  pages     = {413 -- 429},
  year      = {2017},
  language  = {en}
}
@inproceedings{HeidekruegerHeuchertCleveretal.2018,
  author    = {Heidekr{\"u}ger, Robert and Heuchert, Markus and Clever, Nico and Becker, J{\"o}rg},
  title     = {Towards an Omni-Channel Framework for SME Sales and Service in the B2B Telecommunications Industry},
  series = {Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI 2018)},
  booktitle = {Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI 2018)},
  address   = {L{\"u}neburg, Deutschland},
  pages     = {386 -- 397},
  year      = {2018},
  language  = {en}
}
@inproceedings{SiemenCleverBarannetal.2018,
  author    = {Siemen, Christian and Clever, Nico and Barann, Benjamin and Becker, J{\"o}rg},
  title     = {Requirements Elicitation for an Inter-organizational Business Intelligence System for Small and Medium Retail Enterprises},
  series = {Proceedings of the 20th IEEE International Conference on Business Informatics (CBI) 2018},
  booktitle = {Proceedings of the 20th IEEE International Conference on Business Informatics (CBI) 2018},
  address   = {Vienna, Austria},
  pages     = {129 -- 138},
  year      = {2018},
  language  = {en}
}
@inproceedings{BeckerCleverHolleretal.2013,
  author    = {Becker, J{\"o}rg and Clever, Nico and Holler, Justus and P{\"u}ster, Johannes and Shitkova, Maria},
  title     = {Semantically Standardized and Transparent Process Model Collections via Process Building Blocks},
  series = {Proceedings of the Fifth International Conference on Information, Process, and Knowledge Management — eKNOW 2013},
  booktitle = {Proceedings of the Fifth International Conference on Information, Process, and Knowledge Management — eKNOW 2013},
  address   = {Nice, France},
  pages     = {172 -- 177},
  year      = {2013},
  language  = {en}
}