@misc{BoentertErlemannLojewski2009,
  author    = {Boentert, A. and Erlemann, C. and Lojewski, U. von},
  title     = {The German System of Accreditation and the Quality Management System at MUAS (Munster University of Applied Sciences). Vortrag f{\"u}r eine Delegation albanischer Hochschulen. M{\"u}nster, 3.12.2009},
  year      = {2009},
  language  = {en}
}
@misc{WelpBoentert2014,
  author    = {Welp, M. and Boentert, A.},
  title     = {2014-11-24 - The quality management system of M{\"u}nster University of Applied Sciences - Gast der Universidad Estatal A Distancia Costa Rica - M{\"u}nster},
  year      = {2014},
  language  = {en}
}
@misc{BoentertMueller2019,
  author    = {Boentert, Annika and M{\"u}ller, Vanessa},
  title     = {Faculty advisory board or peer evaluation? How to get substantial stakeholder input for programme development (Workshopleitung im Rahmen des European Quality Assurance Forums, Berlin)},
  year      = {2019},
  language  = {en}
}
@inproceedings{Boentert2019,
  author    = {Boentert, Annika},
  title     = {Rethinking Quality Managament: Designing internal quality assurance and external accreditation as learning opportunities},
  organization    = {EAIR - European Association for Institutional Research},
  year      = {2019},
  abstract  = {The quality management system of FH M{\"u}nster, a German university of applied sciences with 15.000 students, was established ten years ago. The main goal was to systematically foster reflection on quality issues in all faculties. In 2016, the concept was transferred to the level of institutional reaccreditation: A procedure called „cumulative accreditation" was implemented, including e.g. a public symposium. On both levels, the author experienced that joint reflection on quality issues may encourage academics to change habits and improve study programmes. However, sometimes desirable changes will not happen. Instead of asking for sanctions and incentives, the article suggests another approach: the creation of learning opportunities for university members.},
  language  = {en}
}
@misc{Boentert2020,
  author    = {Boentert, Annika},
  title     = {The CORE model for Quality Development - A case study of FH M{\"u}nster (HAQAA - Workshop, Harmonisation of African Higher Education Quality Assurance and Accreditation)},
  year      = {2020},
  language  = {en}
}
@article{BoentertPistor2021,
  author    = {Boentert, Annika and Pistor, Petra},
  title     = {Turning digital in international training programmes: Chances, Challenges \& Perspectives},
  series = {zfhe - Zeitschrift f{\"u}r Hochschulentwicklung},
  volume    = {16},
  journal   = {zfhe - Zeitschrift f{\"u}r Hochschulentwicklung},
  number    = {2},
  editor    = {Bedenlier, Svenja and Bruhn-Zaß, Elisa},
  doi       = {10.3217/zfhe-16-02/06},
  pages     = {83 -- 94},
  year      = {2021},
  abstract  = {Teaching and learning in international and thus intercultural contexts places special demands on the conception of trainings. The same holds true for online or distance learning. Taken together, both factors - training in an intercultural and online context - pose specific didactic and technical challenges. Against the background of the COVID-19 pandemic all international training programmes under the umbrella of the Higher Education Management Programme at FH M{\"u}nster -University of Applied Sciences had to be held online. In the article on hand we share our experiences with online training for actors in the higher education area from developing and emerging countries and discuss its specific demands along the lines of common criteria for effective learning.},
  language  = {en}
}
@incollection{Boentert2021,
  author    = {Boentert, Annika},
  title     = {Linking Strategy and Action. How an Academic Scorecard can Support the Internationalisation of Higher Education Institutions},
  series = {The Internationalisation of Higher Education - Perspectives from the THEA Ukraine Project and Beyond / Ed. Petra Pistor},
  booktitle = {The Internationalisation of Higher Education - Perspectives from the THEA Ukraine Project and Beyond / Ed. Petra Pistor},
  publisher = {FH M{\"u}nster},
  address   = {M{\"u}nster},
  isbn      = {978-3-947263-29-5},
  doi       = {https://doi.org/10.25974/fhms-13985},
  publisher      = {FH M{\"u}nster - University of Applied Sciences},
  pages     = {64 -- 75},
  year      = {2021},
  abstract  = {The article explains how an "Academic Scorecard" may help to build a bridge between operational and strategic management. First, we will have a closer look at the problem of the "strategic gap", before the basic concept of the Balanced Scorehand is explained. Then, the Academic Scorecard will be introduced and applied to the sphere of internationalisation. We illustrate how a scorecard can be developed and end with some recommendations.},
  language  = {en}
}
@misc{Boentert2021,
  author    = {Boentert, Annika},
  title     = {Academic Scorecards - A helpful Tool for Strategic Management (THEA Ukraine Workshop)},
  year      = {2021},
  language  = {en}
}
@misc{Boentert2023,
  author    = {Boentert, Annika},
  title     = {QM at FH M{\"u}nster - A Case Study (DIES International Deans Course, M{\"u}nster)},
  year      = {2023},
  language  = {en}
}