@article{LojewskiBoentert2010,
  author    = {Lojewski, U. von and Boentert, A.},
  title     = {Prozessorientiertes Qualit{\"a}tsmanagement},
  series = {Hochschule f{\"u}r Wirtschaft und Recht Berlin (Hg.): Semester Journal},
  journal   = {Hochschule f{\"u}r Wirtschaft und Recht Berlin (Hg.): Semester Journal},
  number    = {1},
  pages     = {7},
  year      = {2010},
  language  = {mul}
}
@article{LojewskiBoentert2008,
  author    = {Lojewski, U. von and Boentert, A.},
  title     = {Das Konzept der Fachhochschule M{\"u}nster: Qualit{\"a}t bewegt. Ein QM-System f{\"u}r die ganze Hochschule},
  series = {QiW (Qualit{\"a}t in der Wissenschaft)},
  journal   = {QiW (Qualit{\"a}t in der Wissenschaft)},
  number    = {2},
  pages     = {36 -- 42},
  year      = {2008},
  language  = {de}
}
@article{Boentert2006,
  author    = {Boentert, A.},
  title     = {Qualit{\"a}tssicherung: A, BBJE, C, D, E, FBJE: Wir buchstabieren das Lehramt neu},
  series = {Fachhochschule M{\"u}nster (Hrsg.): FHocus},
  journal   = {Fachhochschule M{\"u}nster (Hrsg.): FHocus},
  number    = {9},
  pages     = {6 -- 7},
  year      = {2006},
  language  = {de}
}
@article{Boentert2013,
  author    = {Boentert, Annika},
  title     = {Qualit{\"a}tskultur durch Kommunikation. Das Beispiel der Fachhochschule M{\"u}nster},
  series = {Zeitschrift f{\"u}r Hochschulentwicklung},
  journal   = {Zeitschrift f{\"u}r Hochschulentwicklung},
  number    = {Nr. 2},
  pages     = {126 -- 137},
  year      = {2013},
  language  = {de}
}
@article{AppelfellerBoentertLaumann2016,
  author    = {Appelfeller, Wieland and Boentert, Annika and Laumann, Marcus},
  title     = {Prozesslandkarten entwicklen - Vorgehen, Qualit{\"a}tskriterien und Nutzen},
  series = {zfo - Zeitschrift f{\"u}r F{\"u}hrung und Organsation},
  volume    = {85},
  journal   = {zfo - Zeitschrift f{\"u}r F{\"u}hrung und Organsation},
  number    = {6},
  pages     = {425 -- 431},
  year      = {2016},
  language  = {de}
}
@article{BoentertKirschNiehuesetal.2017,
  author    = {Boentert, A. and Kirsch, T. and Niehues, S. and Rach, J.},
  title     = {Kompetenzorientierte Evaluation - entzaubert? Probleme und L{\"o}sungsans{\"a}tze},
  series = {Handbuch Qualit{\"a}t in Studium und Lehre},
  volume    = {E 7.15},
  journal   = {Handbuch Qualit{\"a}t in Studium und Lehre},
  pages     = {1 -- 22},
  year      = {2017},
  language  = {de}
}
@article{Boentert2018,
  author    = {Boentert, Annika},
  title     = {Das QM-Jahresgespr{\"a}ch als Kern eines entwicklungsorientierten QM-Systems. Ein Praxisbericht},
  series = {Qualit{\"a}t in der Wissenschaft (qiw)},
  volume    = {2018},
  journal   = {Qualit{\"a}t in der Wissenschaft (qiw)},
  number    = {2+3},
  issn      = {1860-3041},
  pages     = {69 -- 74},
  year      = {2018},
  language  = {de}
}
@article{BoentertvonLojewski2018,
  author    = {Boentert, Annika and von Lojewski, Ute},
  title     = {Starke Entwicklungsimpulse f{\"u}r die eigene Hochschule},
  series = {DUZ Wissenschaft und Management},
  volume    = {2018},
  journal   = {DUZ Wissenschaft und Management},
  number    = {1},
  pages     = {28 -- 33},
  year      = {2018},
  language  = {de}
}
@article{Boentert2019,
  author    = {Boentert, Annika},
  title     = {The CORE Concept: Four Steps to a Quality Management System for Higher Education Institutions},
  series = {Application-Oriented Higher Education Research},
  volume    = {2019, Vol. 4},
  journal   = {Application-Oriented Higher Education Research},
  number    = {2},
  editor    = {Fichtner, Karl Ernst and Lackner, Hendrik},
  issn      = {2096-2045},
  pages     = {56 -- 62},
  year      = {2019},
  abstract  = {The CORE concept facilitates the implementation of a quality management system in higher education institutions. It defines four essential steps: to clarify goals, optimize processes, reflect outcomes, and encourage improvement, which must be applied to different objects. The article explains how the model can be used for an initial organizational analysis and the conception of your own QM system. The concept was developed at FH M{\"u}nster, a large German university of applied sciences. In the last years, it has successfully been used in consulting projects with universities in Latin America and Africa.},
  language  = {zh}
}
@article{BoentertPistor2021,
  author    = {Boentert, Annika and Pistor, Petra},
  title     = {Turning digital in international training programmes: Chances, Challenges \& Perspectives},
  series = {zfhe - Zeitschrift f{\"u}r Hochschulentwicklung},
  volume    = {16},
  journal   = {zfhe - Zeitschrift f{\"u}r Hochschulentwicklung},
  number    = {2},
  editor    = {Bedenlier, Svenja and Bruhn-Zaß, Elisa},
  doi       = {10.3217/zfhe-16-02/06},
  pages     = {83 -- 94},
  year      = {2021},
  abstract  = {Teaching and learning in international and thus intercultural contexts places special demands on the conception of trainings. The same holds true for online or distance learning. Taken together, both factors - training in an intercultural and online context - pose specific didactic and technical challenges. Against the background of the COVID-19 pandemic all international training programmes under the umbrella of the Higher Education Management Programme at FH M{\"u}nster -University of Applied Sciences had to be held online. In the article on hand we share our experiences with online training for actors in the higher education area from developing and emerging countries and discuss its specific demands along the lines of common criteria for effective learning.},
  language  = {en}
}